Zaxby's Chicken Fingers & Buffalo Wings

Portion sizes are poor. I was ordered a chicken finger plate and asked for cheese bites instead of fries and when I received my order I noticed there was fries and cheese bites and was told by the cashier that they are unable to sub fries for cheese bites and that she just added it onto my order. That is something that you need to be told before payment is received, this staff needs to be trained better and if you are not able to change the side on the meal then the employees should be aware of how to properly convey the message. No utensils, no napkins, and overall poor service, will not be going back to this location.

Food: 3

Service: 2

Yse to be good but not any more. My meal was disgusting. What a waste of our money and time. Please bring back the good food and service before it's too late. 🥹

Atmosphere: 2

Food: 1

Service: 1

Edit to a 2 year old review. Fries were cold per usual. Toast was definitely not toasted. Staff is not welcoming! And the kids meal is terrible for the price. I suggest the chickfila across the street or a different location for better results.

Atmosphere: 1

Food: 1

Service: 1

If I could give this place a zero I would. DO NOT COME HERE!!!

The entire staff is a joke

Atmosphere: 1

Food: 1

Service: 1

Thanks for an absolutely disgusting lunch today! I rarely write reviews on fast food. But I've eaten at this location plenty of times as I work around here. Today was completely awful. There was no survey code on the receipt or an option to leave feedback on the app so this is my best option. I placed a mobile order on the app. It said 11 minutes, I was late by 10 minutes to pick up. Good thing because it wasn't even ready. Waited 17 more minutes for my food. I didn't check the food because I needed to get back to work. This is probably the worst chicken sandwich I've gotten from any fast food place. The chicken fillet was so overcooked. They put the wrong sauce on it, and something was wrong with the pickles they tasted rancid. I could not eat this. So no lunch for me today, and wasted $10 on this trash.

Atmosphere: 2

Food: 1

Service: 2

They suck now. As a franchise, and the the staff

Atmosphere: 1

Food: 1

Service: 1

Usually pretty good, but today I took a bite of my grilled chicken sandwich and had to pull a LONG hair out of my mouth that was wrapped around the chicken. Won’t be coming back.

Atmosphere: 3

Food: 1

Service: 5

I come here at least once a week it always clean and there very nice

Kid-friendliness: My kid really wanted a cookie and they gave them one

Atmosphere: 5

Food: 5

Service: 5

Y’all keep playing with me handing me old nasty food i see why i stopped eating zaxbys and y’all reminded me why i should’ve stayed from eating it my stomach hurts so bad i might have to go to the hospital i asked for tossed in sauce yalll dipped it , swirled it , then dipped again and then thrown back in the sauce. it was more sauce then meat.

Atmosphere: 1

Food: 1

Service: 1

Always great food

Wheelchair accessibility: Yes, easy

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Boneless Wings

Went through the drive through, asked for boneless teriyaki wings, they gave me a completely different flavor. Tried the second time and they gave me traditional teriyaki wings.

Food: 1

None of the food was hot sandwich was thrown together and everything taste old like it sat there for hours and man at the window moved slower than a turtle never asked if we needed any thing or said anything other than sauce comes in the bag when we asked for zax sauce and news flash there was none in the bag. Worst Zaxby’s ever! don’t waste ur time or money here especially for a lunch break go to chick fil a where the food is hot and service is great

Atmosphere: 1

Food: 1

Service: 1

Ah yes, the perfect alternative to Chick-Fil-A, but don't get your hopes up, it won't replace it for me but I used to doubt Zaxby's before but it's now pretty good!!Food: Alright, I'm gonna get straightforward into it, boneless wings, chicken fingers, crinkle fries with seasoning and alfunnel cake (best item on the menu) with caramel sauce, ranch and Zax's sauce. Fabulous?✨ The Zax sauce is similar but not identical to Raising Canes and Guthrie's, not taste wise but look wise yes. Seasoning on fries is top notch. Two types of chicken, what more can you ask for?Atmosphere: About as much as I expected from a chicken place, it has that southern vibe to it, all the decorations and lighting make it so alive. The seats have their own light to them so that's something for guests to enjoy.Service: While not much, the staff were reasonable enough to understand my order and give it to me in person, asking for my name so they can find the right person to give the order too and asking if it is to-go or if it's eating in the restaurant.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sauced Boneless Wings & Things, Zaxby's Signature Sandwich, Crinkle Fries - Large

Leigh Ann is great at making customers feel welcome and taking care of their needs!

Atmosphere: 5

Food: 5

Service: 5

Friendly service and fresh food!

Atmosphere: 5

Food: 5

Service: 5