Came here on 3/16/25..drive thru was taken care of first in restaurant for over 30 mins just to get 2 piece tenders..bad service..they laughed and said it was his fault. They gave food to drive thru instead of rotating orders from drive thru to dining never seen such terrible service in my whole life.needs to be under new management..from 104pto 145 pm to get food lunch over.
Atmosphere: 1
Food: 1
Service: 1
RighteousOne
So you make me pull to the side and wait 10 mins for this skimpy breakfast bowl that’s cold and no hash browns in the bag… this location needs to be shut down
Food: 1
Gary Larson
Plz clean drink machine or get new one
Atmosphere: 5
Food: 5
Service: 5
Chaviante Newsome
Customer service at this location SUCKS! Definitely not the Chick-fil-A way. YUCK!
Update… drive thru workers STILL suck! 2/11
Atmosphere: 3
Food: 4
Service: 1
Jeremy Allen
Maybe the worst Chick-fil-A in the nation Weird attitudes side conversations that are inappropriate.
Atmosphere: 2
Food: 3
Service: 1
ter b
Starting to wonder if I should keep buying salads from y’all
Plus One Inspections
Never thought I would give a bad review for a chick-fila. They are definitely not created equal. I work around the corner from here and come because of the convenience. Every time I leave, I’m reminded of why I don’t like coming here. This morning I came to grab the guys something for our morning meeting. The order was completely wrong. I order 6 of the same number, nothing special, just the number. That’s fine whatever but the freaking attitude.
Service: 1
Jim Stack
Why have an app if you’re gonna make me wait 15 minutes after I arrive and serve walk ins before me. Every store now. Employees talking and ones not working taking whole store. Same all over Birmingham. Must be same franchise owner. We’ll hear this. How about you actually go in your stores or pay for some decent middle management.
Service: 1
Manning Russell
Had to pull into a parking space when I just ordered a no. 1 meal and it took an extra 15 minutes even though the line was empty—Chick-fil-A is going downhill and this one is no exception.
Wrong time of day I guess? 9:30 a.m. must be too late in the morning to get a freshly made chicken biscuit combo. The hash browns were cold the biscuit was hard and the chicken had a cold rubbery texture. This was my friend's first Chick-fil-A biscuit. NOT GOOD AT ALL. 😐 She couldn't finish it.
husainali ratnani
Service is very poor in drive thru Taking full $ but not handling whole order need to come back
maddie banks
Disappointed in Chick fil A, yet again at this location. MULTIPLE times when I received my order it's either missing things or completely wrong.
Service: 1
Yolanda “Yoyo” Davis
I did an online order & had to wait 15 mins making me late for work. And the hash browns was cold after waiting for biscuits!
Atmosphere: 1
Food: 1
Service: 1
Luis Morales
I constantly come to this location, and they always forget to put something or an ingredient in my food that I ordered... but today they really went overboard... I ordered a couple extra orders of fries because they are delicious... but the people who work in the drive thru are either very busy on top of each other because there are a lot of people in the area or they just aren't interested in doing their job well. The fact is that they didn't give me the extra fries that I ordered or the ones that came in the combo. In short, this isn't the first time this has happened...
Came here on 3/16/25..drive thru was taken care of first in restaurant for over 30 mins just to get 2 piece tenders..bad service..they laughed and said it was his fault. They gave food to drive thru instead of rotating orders from drive thru to dining never seen such terrible service in my whole life.needs to be under new management..from 104pto 145 pm to get food lunch over.
Atmosphere: 1
Food: 1
Service: 1
So you make me pull to the side and wait 10 mins for this skimpy breakfast bowl that’s cold and no hash browns in the bag… this location needs to be shut down
Food: 1
Plz clean drink machine or get new one
Atmosphere: 5
Food: 5
Service: 5
Customer service at this location SUCKS!
Definitely not the Chick-fil-A way. YUCK!
Update… drive thru workers STILL suck! 2/11
Atmosphere: 3
Food: 4
Service: 1
Maybe the worst Chick-fil-A in the nation
Weird attitudes side conversations that are inappropriate.
Atmosphere: 2
Food: 3
Service: 1
Starting to wonder if I should keep buying salads from y’all
Never thought I would give a bad review for a chick-fila. They are definitely not created equal. I work around the corner from here and come because of the convenience. Every time I leave, I’m reminded of why I don’t like coming here. This morning I came to grab the guys something for our morning meeting. The order was completely wrong. I order 6 of the same number, nothing special, just the number. That’s fine whatever but the freaking attitude.
Service: 1
Why have an app if you’re gonna make me wait 15 minutes after I arrive and serve walk ins before me. Every store now. Employees talking and ones not working taking whole store. Same all over Birmingham. Must be same franchise owner. We’ll hear this. How about you actually go in your stores or pay for some decent middle management.
Service: 1
Had to pull into a parking space when I just ordered a no. 1 meal and it took an extra 15 minutes even though the line was empty—Chick-fil-A is going downhill and this one is no exception.
Atmosphere: 1
Food: 3
Service: 1
Thanks for forgetting my extra sandwich 👍
Restaurantji Recommends
Wrong time of day I guess? 9:30 a.m. must be too late in the morning to get a freshly made chicken biscuit combo. The hash browns were cold the biscuit was hard and the chicken had a cold rubbery texture. This was my friend's first Chick-fil-A biscuit. NOT GOOD AT ALL. 😐 She couldn't finish it.
Service is very poor in drive thru
Taking full $ but not handling whole order need to come back
Disappointed in Chick fil A, yet again at this location. MULTIPLE times when I received my order it's either missing things or completely wrong.
Service: 1
I did an online order & had to wait 15 mins making me late for work. And the hash browns was cold after waiting for biscuits!
Atmosphere: 1
Food: 1
Service: 1
I constantly come to this location, and they always forget to put something or an ingredient in my food that I ordered... but today they really went overboard... I ordered a couple extra orders of fries because they are delicious... but the people who work in the drive thru are either very busy on top of each other because there are a lot of people in the area or they just aren't interested in doing their job well. The fact is that they didn't give me the extra fries that I ordered or the ones that came in the combo. In short, this isn't the first time this has happened...
Atmosphere: 1
Food: 3
Service: 1
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