Let me set the scene: it’s been a long day. I’m tired. I’m hungry. I pull into McDonald’s like a loyal customer, ready to receive the warm embrace of comfort food and corporate consistency. I place my order with precision. Nuggets? Check. Fries? Check. A drink to wash away the day? Check. SAUCE? CHECK. I REPEAT, SAUCE. CHECK.
Atmosphere: 1
Food: 1
Service: 1
Eric Prostko
Go anywhere else
Atmosphere: 1
Food: 1
Service: 1
Mason Tolbert
Lobby says 6 am drive thru says 24 hours. Those are lies. Rolled up about 5:22 sat and waited till 5:40 give or take NOTHING. Called to get some answers NOTHING. Terrible McDonald’s don’t waste your time.
Atmosphere: 1
Food: 1
Service: 1
Andrew VanDyke
Sat in line for 45 minutes. Still did not receive our food. Ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Karen Cummins
Can’t seem to figure out how to do a hot mocha and a cold one at the same time.
Atmosphere: 3
Food: 4
Service: 1
Jarrod
Set at the speaker for 30 mins nothing was said to me like please wait, one moment or nothing had 2 other cars waiting behind me and the food wasn’t even fresh. Pretty sad after all that time spent and couldn’t even get fresh food. They need a new night crew or something. Music in there playing loud don’t know if that anything to do with the poor service
Food: 2
Service: 1
Ricquel Bester-Glass
They actually want you to have sauces!!! Not stingy at all .. Not a crazy wait considering they were busy
Atmosphere: 5
Food: 3
Service: 5
Robert
Poor customer service, they should have staff who know how to handle customer service, they should follow up with them so they can see.
Sandra Faye
Food was hot and cooked perfectly. Customer service was great
This used to be my favorite McDonald’s in the area because the food was always good and the service was always quick and polite. I don’t know what happened but in the past few months it’s gone very downhill. Today I ordered on the mobile app and picked up in the drive thru, and when I was being handed my food at the window the only thing to worker said to me during the entire interaction was “uh huh” and an eye roll after I said thank you. And then I went to eat my food and my Big Mac didn’t have any cheese. :( But I didn’t go back because I was afraid they would just be more pissed at me for existing on the premises again.
Atmosphere: 2
Food: 3
Service: 1
niuza souza
Waiting an hour in the line.I never in my life I couldn’t imagine to wait so long time in a fast food. Terrible service.
Atmosphere: 1
Service: 1
Michael Drakes
I truly did not know McDonald’s could sink so low. This place was grossly understaffed and judging by the appearance and smell, it’s always that way. On top of that employees that are there are rude. They don’t want to be there and they don’t want to serve. The less customers they see in a day the better. I don’t blame the employees, that’s a sign of TERRIBLE management and workplace culture. The fries were stale, and the my qtr pounder patty was stale. I wasted my money and threw out my meal. Do the employees here and yourself a favor and stay away from this place.
Atmosphere: 1
Food: 1
Service: 1
JOYCE VAUGHAN
My food was cooked to order. Hot and fresh and I enjoyed it. I also love the fact that it stays open 24 hours a day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Double Cheeseburger, Dr Pepper
The Manager is horrible
Atmosphere: 1
Food: 1
Service: 1
Let me set the scene: it’s been a long day. I’m tired. I’m hungry. I pull into McDonald’s like a loyal customer, ready to receive the warm embrace of comfort food and corporate consistency. I place my order with precision. Nuggets? Check. Fries? Check. A drink to wash away the day? Check.
SAUCE? CHECK. I REPEAT, SAUCE. CHECK.
Atmosphere: 1
Food: 1
Service: 1
Go anywhere else
Atmosphere: 1
Food: 1
Service: 1
Lobby says 6 am drive thru says 24 hours. Those are lies. Rolled up about 5:22 sat and waited till 5:40 give or take NOTHING. Called to get some answers NOTHING. Terrible McDonald’s don’t waste your time.
Atmosphere: 1
Food: 1
Service: 1
Sat in line for 45 minutes. Still did not receive our food. Ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Can’t seem to figure out how to do a hot mocha and a cold one at the same time.
Atmosphere: 3
Food: 4
Service: 1
Set at the speaker for 30 mins nothing was said to me like please wait, one moment or nothing had 2 other cars waiting behind me and the food wasn’t even fresh. Pretty sad after all that time spent and couldn’t even get fresh food. They need a new night crew or something. Music in there playing loud don’t know if that anything to do with the poor service
Food: 2
Service: 1
They actually want you to have sauces!!! Not stingy at all .. Not a crazy wait considering they were busy
Atmosphere: 5
Food: 3
Service: 5
Poor customer service, they should have staff who know how to handle customer service, they should follow up with them so they can see.
Food was hot and cooked perfectly. Customer service was great
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This used to be my favorite McDonald’s in the area because the food was always good and the service was always quick and polite. I don’t know what happened but in the past few months it’s gone very downhill. Today I ordered on the mobile app and picked up in the drive thru, and when I was being handed my food at the window the only thing to worker said to me during the entire interaction was “uh huh” and an eye roll after I said thank you. And then I went to eat my food and my Big Mac didn’t have any cheese. :( But I didn’t go back because I was afraid they would just be more pissed at me for existing on the premises again.
Atmosphere: 2
Food: 3
Service: 1
Waiting an hour in the line.I never in my life I couldn’t imagine to wait so long time in a fast food. Terrible service.
Atmosphere: 1
Service: 1
I truly did not know McDonald’s could sink so low. This place was grossly understaffed and judging by the appearance and smell, it’s always that way. On top of that employees that are there are rude. They don’t want to be there and they don’t want to serve. The less customers they see in a day the better. I don’t blame the employees, that’s a sign of TERRIBLE management and workplace culture. The fries were stale, and the my qtr pounder patty was stale. I wasted my money and threw out my meal. Do the employees here and yourself a favor and stay away from this place.
Atmosphere: 1
Food: 1
Service: 1
My food was cooked to order. Hot and fresh and I enjoyed it. I also love the fact that it stays open 24 hours a day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Double Cheeseburger, Dr Pepper
Everything was very professional
Atmosphere: 4
Food: 2
Service: 3
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