Chick-fil-A
$ • Fast Food, Chicken Shop, Salad
Hours:
3020 John Hawkins Pkwy, Hoover
(205) 987-7568
About Chick-fil-A
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Chick-fil-A Reviews
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Today, I went through the drive-thru and placed a mobile order—just as I did on Thursday, May 8th—but was told it couldn’t be honored because it wasn’t showing up in the app on your end. The receipt was already in my bag, confirming the mobile order, yet the staff still refused to honor it.
I’m disappointed with how the situation was handled, as it didn’t reflect the level of customer service I expect. I’d appreciate it if someone could look into this.
This is by far the absolute worst Chic Fila store in Birmingham! Poor customer service, horrible management and overall unpleasant dining experience. I felt like I was at a McDonalds today when I ordered my lunch which was made wrong. I brought it to the attention of management who did nothing to resolve the issue. This store is a poor representation of the Chic Fila brand.
This is by far the absolute worst Chic Fila store in Birmingham! Poor customer service, horrible management and overall unpleasant dining experience. I felt like I was at a McDonalds today when I ordered my lunch which was made wrong. I brought it to the attention of management who did nothing to resolve the issue. This store is a poor representation of the Chic Fila brand.
Ratings
Menu
Hours
| Monday | 6AM - 9PM |
| Tuesday | 6AM - 9PM |
| Wednesday | 6AM - 9PM |
| Thursday | 6AM - 9PM |
| Friday | 6AM - 10PM |
| Saturday | 6AM - 10PM |
| Sunday | Closed |
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Chick-fil-A is a popular fast-food restaurant known for its delicious chicken dishes. The menu offers a variety of options, including chicken nuggets, salads, and sandwiches, which are consistently praised for their quality and taste. The location has been updated to improve the flow of traffic, with adjustments to the lot and drive-thru. The restaurant is well-liked for its friendly service and convenient location, making it a reliable choice for a quick and satisfying meal. During the holiday season, the decor features Christmas trees filled with Chick-fil-A food items, creating a festive atmosphere. Customers often enjoy the spicy chicken sandwich, which is highly recommended. The service is quick and efficient, even during busy times, and the staff is known for being extremely kind. The manager often goes out of the way to ensure customer satisfaction, such as allowing extra items during rush hours. Many visitors appreciate the friendly staff, including Leigh, Zoe, Ashley, Laura, Will, Eric, and Chris, who make every visit enjoyable. Fans of chicken noodle soup find it to be hot, tasty, and well-seasoned, with plenty of shredded chicken, egg noodles, carrots, and celery. The addition of Westminster Company Saltines adds a perfect touch for dunking in the hot soup. Overall, Chick-fil-A at Patton Creek continues to be a favorite spot for quick, fresh, and friendly service.