Panera Bread

1790 Riverchase Dr Suite 104, Hoover
(205) 402-0023

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The manager on Saturday morning shift was impatient and very rude. Asked for warm toasted bread. But it was neither. Very slow service and several customers came back with being orders. The night before the girl running was short staffed and super friendly. The service and quality was like night and day from last night to this morning.
This was my 1st time ever trying Panera and my experience at this location from the time I walked in the door until I walked out the door was WONDERFUL. With this being my very 1sr time at Panera the cashier ,JP, who took my order was VERY patient, VERY informative about their menu, and just VERY kind to me. After I placed and received my order I decided to place another order since I live at least 20mins away & that I could spend all the money on my Panera gift card that...
We went through the drive thru. The food was good but we didn't get one sandwiches ordered. We live 20 minutes away so we called once we got home. They did not answer the phone and the message said to leave a message they're busy. Take out food is to freaking high for this type of goof ups. This was very disappointing.

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