Yogurt Mountain
3032 John Hawkins Parkway, AL-150 Suite 130, Hoover
(205) 733-1433
Recent Reviews
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Very overpriced and rude staff. Surprised they are able to stay open
This place is extremely overpriced. Charged us $32 for two yogurt ice cream bowls. Came here before and it was way cheaper. My last time coming here.
Cheater Alert!!
My 5-year-old loves frozen yogurt, so we often visit Yogurt Mountain on Hwy 150 near the Galleria. Today, we went to the store get the ice-cream and I noticed the price seemed higher than usual and asked the cashier if the price had gone up. She paused for a moment and then said, “Yes, it went up a bit.” That was an outright lie. When I looked at the receipt after I get home, I saw that the weight had been entered manually instead of being measured by the machine.
After calling the store to check on the weight, I was shocked to learn that the cashier had been trained by her manager to add 2–3 extra ounces to each customer’s bill, claiming it was “company policy.”
This is nothing short of cheating customers. Overcharging, especially when it’s intentional and directed by management is completely unacceptable. I ask everyone visiting this store to double check your receipt. Watch closely, because what you pay may not match what you actually get.
Cheating families, especially children, out of their treats is disgraceful.
Way too expensive for self serve yogurt. 35 dollars for two cups. Wouldn't mind paying if it was good, but nothing impressive about it. Tables and high chair were dirty. Employees spent all their time on their phones.
Me and my 3 year old daughter are visiting from out of town her first time having frozen yogurt this little facility was very clean and the lady working the counter was very sweet will be coming here again next time on vacation
Excellent staff! Cookie Monster flavor is the BEST!! 10/10 definitely worth the calories 😉 I get it every time I’m here!!!
Check your weight and your receipt!! I was internally cheated. My yogurt weighed 6 oz, but the employee manually entered 8.5 oz without explanation. When I asked for a receipt, she seemed nervous and reluctant to provide one. I then saw where she had changed, raising the price about 2 dollars. It was not about the 2 dollars, I was upset that she intentionally did that. It was very dishonest.
Not only is it over priced...the Hot Fudge topping sprayed all over my shirt. When I told the person she said she knew that happened when it got low! From my neck to my waist I was splattered in hot fudge! The lady did offer me two wipes which with the amount of spray on my shirt. We spent over $60.00 I thought they might have given my yogurt for free or at least 10% off. My 2 grandchildren and husband won't be returning!!! BEWARE OF THE HOT FUDGE THEY DONT CHECK ON IT OFTEN!
It was amazing and I loved the flavors they offered..
I just left and the service was horrible and pricy. I debated on whether I should get a waffle bowl and I did. While eating it I noticed it was stale 🤢. This was horrible service. Overpriced for a stale cone and ice cream. I’m sticking to Cole stone and Brewster ice cream. This place is trash.
Restaurantji Recommends
Simply overpriced.
I had been wanting to go back to yogurt mountain because it’s good. I went yesterday on 5/1 got 2 yogurts that I didn’t fill to the top because I know it can be expensive. When the lady weigh them the total was 27 dollars for 2 not even full cups that doesn’t make any sense I could have went to Walmart and gotten 3 big pints of blue bell ice cream for that price. So I run them up separate and mines came up to 15 dollars so I paid for it because I’d already made it. My moms came up to 10 dollars she didn’t want it so I told the lady that she didn’t want and the lady got an attitude and told me that that was a waste for her and was trying to force me to get it. I even apologized for wasting her time and she rolled her eyes and me. My whole thing is the yogurt is getting wasted regardless when people get samples or spill yogurt or if they change their minds on the yogurt flavor. I just know I will never be back the customer service here was terrible.
We were excited to try this place out but it is way over priced! Three of their smallest cups for $45! That’s insane!!! They asked us to join a loyalty program to save money on our next visit. Unfortunately we won’t be going back. Really disappointing. We love these yogurt bars but this was over the top.
Always good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake
Every time I go in it's a different policy for getting yogurt with no toppings. Like just pick one policy and teach it to everyone.
Atmosphere: 5
Food: 5
Service: 1
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