Came thru at 10:30pm and they were closed the staff said they close the kitchen up around 10:00pm but the hours are until 11pm! Bad for business 😮💨
Daniel Ellis
On November 1st around 4:30, there was seriously the kindest person working the counter here. She saw that someone was having a birthday and went out of her way to make him feel special. Thanks for your kindness, it wasn't forgotten!
Atmosphere: 5
Food: 5
Service: 5
Jeff DeBruin
Great service, fast, & food was tasty& fresh.
Atmosphere: 5
Food: 5
Service: 5
colin benjamin
Small Arby's. Online ordering was down.
Atmosphere: 4
Food: 4
Service: 4
Infoboy 25
So slow I waited for 20 minutes in the drive thru for my food. I finally got tired of waiting and went in then i waited another 15min. There is no since of urgency. The lady that was there was very nice and apologized.
Atmosphere: 1
Service: 1
Quanecia McClendon
My family and I love Arby's and as a Former Arbys Employee we are Highly unsatisfied. The Drive Thru Cashier was on his phone he had a ear pod in his ear the entire time and gave us the wrong order. I need them to pay attention.
Atmosphere: 4
Food: 4
Service: 1
Maxwell Walden
It was all good for the tastes of our experiences.
Atmosphere: 5
Food: 5
Service: 5
Celisa Dooley
The food is always good. The customer service is top notch!
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Legg
I had a great experience at the Arby’s in Jones Valley today! Chelsie took my order and was absolutely delightful—friendly, upbeat, and genuinely helpful. She made choosing my meal easy and even put a smile on my face with her positive attitude. It’s nice to meet someone who clearly enjoys their work and makes customers feel welcome just by being themselves.
I was also pleasantly surprised by the food—it tasted fresh and satisfying without that heavy fast food feeling. I ordered a few lighter items from the menu, and they really hit the spot.
The service was quick, and everything was clean and well-kept, including the women’s restroom, which was spotless (a detail that really makes a difference when you’re dining out). Big thanks to the folks behind the counter and behind the scenes—the food was great, and your efforts didn’t go unnoticed.
I’ll definitely be back. Clean space, great service, and tasty food. Well done, Arby’s—and kudos to Chelsie and the whole team!
Atmosphere: 5
Food: 5
Service: 5
Kayla Driver
Found large piece of plastic inside my gyro sandwich. Dinning area dirty. I handed it to them and they didn't offer to remake it or refund me.
Their door was locked when they're supposed to be open. Saw people inside and everything. It's was 10:38 ,dine in opens at 9:30
Mike blythe
Very rude staff. Went in at 1:00pm on Sunday March 3. Stood at counter between 5-10 Minutes. Staff never acknowledged we were there. Finally just left without ordering.
Atmosphere: 1
Service: 1
Terri Willingham
Good food, nice staff!!
Atmosphere: 5
Food: 5
Service: 5
Michael Pope
Rude at the window. Waited 15 minutes for a roast beef slider and 2 chicken wraps. (NO one was in the drive thru it was 100% just us.)
Everything was room temperature. One of the worst fast foods places in the area.
Came thru at 10:30pm and they were closed the staff said they close the kitchen up around 10:00pm but the hours are until 11pm! Bad for business 😮💨
On November 1st around 4:30, there was seriously the kindest person working the counter here. She saw that someone was having a birthday and went out of her way to make him feel special. Thanks for your kindness, it wasn't forgotten!
Atmosphere: 5
Food: 5
Service: 5
Great service, fast, & food was tasty& fresh.
Atmosphere: 5
Food: 5
Service: 5
Small Arby's. Online ordering was down.
Atmosphere: 4
Food: 4
Service: 4
So slow I waited for 20 minutes in the drive thru for my food. I finally got tired of waiting and went in then i waited another 15min. There is no since of urgency. The lady that was there was very nice and apologized.
Atmosphere: 1
Service: 1
My family and I love Arby's and as a Former Arbys Employee we are Highly unsatisfied. The Drive Thru Cashier was on his phone he had a ear pod in his ear the entire time and gave us the wrong order. I need them to pay attention.
Atmosphere: 4
Food: 4
Service: 1
It was all good for the tastes of our experiences.
Atmosphere: 5
Food: 5
Service: 5
The food is always good. The customer service is top notch!
Atmosphere: 5
Food: 5
Service: 5
I had a great experience at the Arby’s in Jones Valley today! Chelsie took my order and was absolutely delightful—friendly, upbeat, and genuinely helpful. She made choosing my meal easy and even put a smile on my face with her positive attitude. It’s nice to meet someone who clearly enjoys their work and makes customers feel welcome just by being themselves.
I was also pleasantly surprised by the food—it tasted fresh and satisfying without that heavy fast food feeling. I ordered a few lighter items from the menu, and they really hit the spot.
The service was quick, and everything was clean and well-kept, including the women’s restroom, which was spotless (a detail that really makes a difference when you’re dining out). Big thanks to the folks behind the counter and behind the scenes—the food was great, and your efforts didn’t go unnoticed.
I’ll definitely be back. Clean space, great service, and tasty food. Well done, Arby’s—and kudos to Chelsie and the whole team!
Atmosphere: 5
Food: 5
Service: 5
Found large piece of plastic inside my gyro sandwich. Dinning area dirty. I handed it to them and they didn't offer to remake it or refund me.
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
Their door was locked when they're supposed to be open. Saw people inside and everything. It's was 10:38 ,dine in opens at 9:30
Very rude staff. Went in at 1:00pm on Sunday March 3. Stood at counter between 5-10
Minutes. Staff never acknowledged we were there. Finally just left without ordering.
Atmosphere: 1
Service: 1
Good food, nice staff!!
Atmosphere: 5
Food: 5
Service: 5
Rude at the window.
Waited 15 minutes for a roast beef slider and 2 chicken wraps.
(NO one was in the drive thru it was 100% just us.)
Everything was room temperature.
One of the worst fast foods places in the area.
Atmosphere: 1
Food: 1
Service: 1
Burger pink and completely undercooked
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