Bruegger's Bagels

The bagels are great! Everytime we come through the drive thru they are super friendly and treat us like family my little girl loves the manager that is in the drive thru quite often… she will speak to my baby girl like she is her on child and always gives her a rice Krispy treat.. in the past few months that we have came here has become our go to spot… thanks for making my family feel so welcomed and keeping such high standards

Atmosphere: 5

Food: 5

Service: 5

We love this place. My family followed Ms.Tracy from the other location. She is the absolute best and my siblings and i love her. She is so kind, friendly, polite and i could go on and on. My youngest always ask is she working and loves to give her hugs. Her friendliest brings us back every single time. Her staff is the best as well. With a great manager what more could you ask for. They don’t cut the bagels in half any longer, but she always ask if we want the little ones cut in quarters or just half. What other establishment does this? Great job, she is a great asset to your business and we love her. We keep coming back for her and her service

Atmosphere: 5

Food: 5

Service: 5

We drive 2 hours every couple months to get some bagels and generally 4 Herby Turkey sandwiches. The service, Tiffany, is ALWAYS very nice and helpful. Fabulous bagels and sandwiches.

Atmosphere: 5

Food: 5

Service: 5

I went in there yesterday morning got me a bagel that was delicious maid to Perfection my coffee was amazing as always service is wonderful very clean store very high energy young beautiful ladies

Atmosphere: 5

Food: 5

Service: 5

I get coffee all the time from here and service is always great, even when it’s super busy

The employees are all so friendly and they took my children's wierd bagel-cutting requests in stride

The bagels are delicious! Tracy and her staff are the best!! Customer service is awesome. Friendly and efficient!

I love this location and I really appreciate how much Tracy helps her customers. She has helped us with orders so many times. She works so hard!

My wife and I were shocked to find a Brugers in Alabama, unfortunately we showed up too close to closing time and they were already sold out of bagels. 😟 we were really looking forward to an herby turkey sandwich

I am a DoorDash(er), and I come into this location quite frequently because I live nearby and I accept the orders for the store.
They have a designated area for pick ups and I always go there to pick up my order, but I’m always ignored, And if I am greeted, it’s always with an attitude. I am so kind, and I always try to use my manners and be as polite as can be, I went in this morning to pick up an order and I went over to the pick up area and there were people in line and there were people that came in after me, The lady at the cash register just ignored me, Finally, a guest spoke up and said that I was there first, and they finally helped me but with attitude. I even thanked them and told them to have a wonderful day and they did not say a word to me. All I got was a side eye..
I totally understand, not wanting to be at work, but are you working in a public setting like that you need to be kind and uplifting..
I’ve never once had a good interaction coming into the store and it honestly makes me not want to accept offers for it.
It also sucks not wanting to try location just because the employees are rude..

Food is good, but check your bag before you leave. Every time i order, something is missing.

I’d give zero stars, but it wasn’t an option. Food was terrible and the workers didn’t care. Don’t bother going!

I've been a loyal customer for a Long time but the past 3 times I came to THIS location It's never Bagels to pick from, not to mention the lady always SEEMS to have a attitude.. sometimes I'll get in luck and have someone who really knows how to run it but other then that I'd rather drive an extra 15mins out my way to go to other location then this specific one. I'm so disappointed. I normally love this store . Need better Workers that care .

If you want to have options off their menu you have to come well before the last hour. They were out of so many things including eggs.

The tables were all used/dirty.

All in all I’d say the food we did get was hot and good on portioning and flavor. Bit tough to eat. Main downfall is that they only had the register at the window open so even me trying to hand my card NOT over the griddle and cooking equipment that was being used with food on it and no guard the worker still had me reach over it :/ likely not a careful place to receive food.

They slapped a huge chunk of cream cheese on one side and none on the other.