Chipotle Mexican Grill

This is the worst’s chipotle I have ever been to as far as wait time and cleanliness. Every time I go to this place the food orders are backed up and the employees are just standing around. The glass that you look through to pick your items is always dirty with food. I don’t even know how that happens. Possible because the server is giving taste test to the customers like the women behind me. They were out of stock of tabasco and the drinks. The only reason I go back is because it the only one near my house. This place needs to get its act together and clean this place up. This place should be ashamed for the amount of one star reviews and yet the crappy service continues.

Atmosphere: 1

Food: 1

Service: 1

Love the sofritas!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Black Beans

Parking lot was very confusing
Good quick service
Excellent food
A lot of dirty tables though

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Chicken Burrito Bowl Stired Up, Pinto Beans, Burrito Bowl with Chicken, Tortilla on the Side

Very rude workers 👎🏼didn’t want to take my order over me recording the food. Do better. Also place was all dirty and trash always overflowing🤮

Atmosphere: 1

Food: 1

Service: 1

I guess corporate got tired of the bad reviews because my delivery order through the app was absolutely wonderful. They forgot my tortilla on the side (that I was charged for) but other than that the food looked good tasted amazing and was so fresh! I was thoroughly surprised! I’m not sure who is in charge but you did a great job thank you!

No welcome, different setup, but mostly the food was just thrown into the bowl/bag. We did an online order for pickup and when we returned to the hotel, the containers were labeled wrong, the chicken order had steak, the steak order had chicken, and one was missing half the items and was only rice and steak. The protein portions still baffle me for what you pay for the dish.

Not what I expect for this overpriced food. My calls to the restaurant to remedy the situation went unanswered. We will not return to this Chipotle.

Atmosphere: 1

Food: 1

Service: 1

Was possibly the worst Chipotle I've been to, they are obviously understaffed and overworked, this Chipotle feels like their corporate has forgotten about them, the place looks like they never finished the construction, dirty and is being mis managed, I kinda feel bad for the folks that have to work here!

Atmosphere: 1

Food: 3

Service: 2

There was two roaches on the drink station and the workers were very rude also no clean tables to set at

Atmosphere: 1

Food: 2

Service: 1

This place is dirty, workers are rude or clueless, and they are always out of something! Usually steak.

Atmosphere: 1

Food: 3

Service: 1

Ordered a chicken bowl.. received about 6 pieces of chicken, absolutely no fajita Veggies, barely got any beans just rice and cheese. Chipotle can't be trusted anymore with pick-ups u have to go inside as they want your money but not feed u and give you what you paid for. It didn't taste good at all . Very disappointed. $17 for nothing

Food: 1

Service: 1

Customer service terrible. The food wasn't fresh, got home to eat and the rice was crunchy. They also was very under portion in the bowl, I know we are dealing with inflation but the amount wasn't right. The cashier that day looked like he was a correctional offer he had this mug that almost made me say nevermind. They were out of sauces etc. I really couldn't believe it. I will be spending my money for my family at another location maybe!

The food was ok.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Burrito Bowl

Great customer service the employees were doing their job and half of them were running around with their heads cut off trying to do as many tasks as possible both for the online order section and the in person section I went there multiple times for pick up for doordash the last one was about a half an hour before closing damn near looks like you guys were out of everything after a heavy dinner rush went through

Atmosphere: 5

Food: 5

Service: 5

I travel for work, this is the 14th state I’ve lived in, in the past 5 years. I can feel confident when I say this is one of the worst chipotles in the country. Lazy staff, port quality craftsmanship. All around awful.

Atmosphere: 1

Food: 1

Service: 1

This location needs some good training on dealing with people. I have had some good visits, but the bad visits outweigh the good ones. I brace my self every time I got because I never know how it's going to turn out.

Atmosphere: 2

Food: 5

Service: 2

Recommended dishes: Burrito Bowl, Pinto Beans, Fajita Veggies, Burrito Bowl with Chicken, Side of Guacamole