I have been getting Crystal Mountain water for many years And I wouldn’t drink any other bottled water. Delivery is always smooth and if I have to change my schedule, all I do is call and they’re very friendly and accommodating.
Jess Eve Jason
I love drinking water. I'm always looking for that perfect glass. I recently had a bottle of Crystal Mountain Water, it's Smooth and tasty, Very easy to drink quickly warm or cold. My husband also likes it. We want more!
Alec Olander
After messing up our water delivery MULTIPLE times, and reaching out MULTIPLE times to no avail I decided to finally cancel our account after almost 2 years of doing business. Truly not worth the headache. I have asked for an update on when they can pick up our empty bottles over and over and over again and was told a certain date. No one ever showed and I was home all week, so there are no excuses. They are extremely unorganized, unapologetic and honestly just practicing bad business. Getting water from them was never a necessity which is why the decision to sever our relationship came even easier. Do better. It's honestly embarrassing.
Lynda Namey
Terrible customer service and follow up on things. Have to call and email numerous times to get responses to things.
Tom Sigg
Fast unload load time. Took only an hour.
David Riddle
Requested water delivery and received the following email.Your delivery request has been received. Someone will contact you shortly.Thank you!The Crystal Mountain Water Team27 days later and no response.
R Trev
After having many problems with Crystal Springs we signed up with Crystal Mountain and have been very pleased. The purified water tastes nice and customer service is efficient with great southern charm.
Loren Hunter
Horrible service ordered water many times never showed up never a phone call to explain why have had nothing but problems over the last several months also had problem in canceling we would speak to a representative get a confirmation number and they would not have it on record highly suggest you do not use
Pamela M.
Yep, in a previous job. I had *that* job (other duties as assigned) of stocking the company water cooler. At times I would go by the store itself and the nice guys there would put the 5 gallon (I think it was) jugs of water in my car for me. We would put the back seat seatbelts around each jug to ensure they didn't roll around and perhaps bust open. The receptionist was always sweet, and talkative and she grew up with my stepdaughter. We always enjoyed a brief chat in person or shared cellphone pictures. Other times, at two locations, Crystal Mountain would deliver. (It was up to me, both options are available) and every driver was friendly, courteous, and would goabove and beyond to help me schlep the jugs to the second floor. We were cash clients so I cannot attest to their billing department. It was always a nice treat to "sneak off" early some days to drop by their office on my way home, load up, and then offload (with the help of a kind coworker) and refill the company cooler the next day. :) Crystal Mountain was always a pleasant experience for me! (Even though, between you and me, I'm glad I no longer work at that company, and no longer have this additional duty as required.) :-D
Great local company with top notch customer service!
Joey Bogus
Great Product and Their Customer Service is Top Notch!
Becca Sadriyev
Amazing customer service from this Company. After a disappointing end to service with another company, this one stepped up and has been a blessing to work with. Highly recommended.
Mike S
Been out of water for a week now. We have called twice and they said they would be out the next day and never show up. Now when you call they go straight to voicemail.
Georgia Benford
Water is like drinking figi and that's great for me so smooth
A Great Family owned and operated business.
I have been getting Crystal Mountain water for many years And I wouldn’t drink any other bottled water. Delivery is always smooth and if I have to change my schedule, all I do is call and they’re very friendly and accommodating.
I love drinking water. I'm always looking for that perfect glass. I recently had a bottle of Crystal Mountain Water, it's Smooth and tasty, Very easy to drink quickly warm or cold. My husband also likes it. We want more!
After messing up our water delivery MULTIPLE times, and reaching out MULTIPLE times to no avail I decided to finally cancel our account after almost 2 years of doing business. Truly not worth the headache. I have asked for an update on when they can pick up our empty bottles over and over and over again and was told a certain date. No one ever showed and I was home all week, so there are no excuses. They are extremely unorganized, unapologetic and honestly just practicing bad business. Getting water from them was never a necessity which is why the decision to sever our relationship came even easier. Do better. It's honestly embarrassing.
Terrible customer service and follow up on things. Have to call and email numerous times to get responses to things.
Fast unload load time. Took only an hour.
Requested water delivery and received the following email.Your delivery request has been received. Someone will contact you shortly.Thank you!The Crystal Mountain Water Team27 days later and no response.
After having many problems with Crystal Springs we signed up with Crystal Mountain and have been very pleased. The purified water tastes nice and customer service is efficient with great southern charm.
Horrible service ordered water many times never showed up never a phone call to explain why have had nothing but problems over the last several months also had problem in canceling we would speak to a representative get a confirmation number and they would not have it on record highly suggest you do not use
Yep, in a previous job. I had *that* job (other duties as assigned) of stocking the company water cooler. At times I would go by the store itself and the nice guys there would put the 5 gallon (I think it was) jugs of water in my car for me. We would put the back seat seatbelts around each jug to ensure they didn't roll around and perhaps bust open. The receptionist was always sweet, and talkative and she grew up with my stepdaughter. We always enjoyed a brief chat in person or shared cellphone pictures. Other times, at two locations, Crystal Mountain would deliver. (It was up to me, both options are available) and every driver was friendly, courteous, and would goabove and beyond to help me schlep the jugs to the second floor. We were cash clients so I cannot attest to their billing department. It was always a nice treat to "sneak off" early some days to drop by their office on my way home, load up, and then offload (with the help of a kind coworker) and refill the company cooler the next day. :) Crystal Mountain was always a pleasant experience for me! (Even though, between you and me, I'm glad I no longer work at that company, and no longer have this additional duty as required.) :-D
Restaurantji Recommends
Great local company with top notch customer service!
Great Product and Their Customer Service is Top Notch!
Amazing customer service from this Company. After a disappointing end to service with another company, this one stepped up and has been a blessing to work with. Highly recommended.
Been out of water for a week now. We have called twice and they said they would be out the next day and never show up. Now when you call they go straight to voicemail.
Water is like drinking figi and that's great for me so smooth