Well it took the young lady 4x to figure out my order it was just the one item . Carmel frozen coffee. Was delicious. Would go back if I was in the area. Went around 8:30am-9am was kinda busy. The young lady was very sweet though.
Yatdely Gil DeGroff
They need to fix it when you place an order online and when you arrive, they don't have what you ordered. They should be more precise and fix it. The staff was very friendly and apologized for not having the donuts (which isn't their fault). But they should work harder to know what donuts they have that day at each location. It's difficult, but not impossible.
Kenneth Adams
I had forgotten my wallet one morning, and I was determined just to not get my coffee. One of the employees told me not to worry about it and paid for my coffee which was $6. Huge thanks to that employee and for their kindness.
Kaylee Leuchs
Apparently no one at this dunkin knows how to make their menu’s drinks anymore. I ordered the iced cocoa mocha signature latte which I have gotten from this location many times before. But today they seemed so confused, asking me if I want cream and sugar in it?? I said it comes with cream and sugar it’s the signature latte how it comes. They hand me out a plain latte with no flavoring or whipped cream or straw so I sent it back and they give me back the same drink with just whipped cream added.
Kenneth Strawn
Went through drive through 4/12/25 around 3:30 and placed order advised training someone when at window to pay advised that hot coffee ordered would have to brew a new pot, waited 15 minutes and then went inside to see what was wrong, they had just started brewing coffee and I also had to get my donut which where also not given at window, I ended up leaving without the coffee I paid for, the service at this establishment is awful and staff needs to be trained properly before being left alone, completely discussed
Awakening The Fire Inside Me
They charged me $26 for five sausage and cheese biscuits. . . . . And they looked absolutely terrible, they tasted worse than they even looked. Ended up throwing four of them away. I wouldn't even let My dog eat them.
They charged me for egg, But I said no egg, But still even if it had egg on it $26 for five sausage biscuits? This place is more for status. Trying to keep up with Starbucks type people with their whole status bullshit.
0/10 . . . . But 100% will never return
Tiffiny Vann
Had horrible service this morning. Got there a few minutes early. Items not ready was told online order had been turned off. Showed them where I had ordered. They asked me to pull up no problem there. My order was to picked up 8:20am got there at 8:17am. I sat pulled forward from 8:20-8:40 before I drove back around. The lady on the speaker was very rude. Said you were told it doesn't print until order is to be picked up. I said I get that but I'm been waiting for a long time. She said just pull up. Get to the window, and my drink was wrong (tasted horrible so poured out when I got to work). Rest of the order was ok. Will not be going back to this location. Also got corporate number sent text at 9am still no reply.
Jauwanna Johnson
Smells so good as soon as you walk in. Everyone is so nice.
Jennifer Adcock
No! My teens took their lunch break to enjoy Dunkin only to receive FROZEN bagels bites, and my sandwich was hard and regrettable. Fix this!
I literally never have a correct order. Ever. There is always a wrong item or missing items. I order a maple bacon wake up wrap every time, and 9 times out of 10 I get a bacon egg and cheese croissant. How is that the same at all. I pay for things that I never get, wasting my money everytime. Not to mention how long it takes most times.
Atmosphere: 2
Food: 2
Service: 2
L F
Me and my husband ordered a few food items, most were good…BUT my bagel had barely any cream cheese, like maybe a teaspoon or two worth. It was pretty disappointing when we got down the road and noticed it. The one girl taking orders was really friendly and nice, but the lady doing drive thru wouldn’t even acknowledge us when we tried to ask for ketchup, straight up ignored my husband.
Atmosphere: 1
Food: 1
Service: 2
Jennifer Nelson
The girl running the drive through lane this morning (Monday at 9:45) needs to learn basic customer service and manners. Simply using polite words and proactive phrases such as "the other half of your order will be out shortly" would go a long way. Also, the hash brown bowl was 1/3 full and no fork was included in the bag. Am I supposed to drink it?? Not worth $5. Only reason for the 2nd star is because the donuts were good and the food was hot.
Atmosphere: 2
Food: 3
Service: 1
Shihomi Williams
This is the best location I have ever been too I don’t know what these reviews are talking about.My experience there was incredible!!!!!10/10 my barista was a girl with purple hair!She was amazing and sooo kind my order was complicated but she handled it so well and was so understand ong!
Atmosphere: 5
Food: 5
Service: 5
Ashley Webster
Spent 30minutes in the drive-through, for an app order, with only 5 cars ahead of me and I’m missing a doughnut.
The servers are so attentive, I love it!
Well it took the young lady 4x to figure out my order it was just the one item . Carmel frozen coffee. Was delicious. Would go back if I was in the area. Went around 8:30am-9am was kinda busy. The young lady was very sweet though.
They need to fix it when you place an order online and when you arrive, they don't have what you ordered. They should be more precise and fix it. The staff was very friendly and apologized for not having the donuts (which isn't their fault). But they should work harder to know what donuts they have that day at each location. It's difficult, but not impossible.
I had forgotten my wallet one morning, and I was determined just to not get my coffee. One of the employees told me not to worry about it and paid for my coffee which was $6. Huge thanks to that employee and for their kindness.
Apparently no one at this dunkin knows how to make their menu’s drinks anymore. I ordered the iced cocoa mocha signature latte which I have gotten from this location many times before. But today they seemed so confused, asking me if I want cream and sugar in it?? I said it comes with cream and sugar it’s the signature latte how it comes. They hand me out a plain latte with no flavoring or whipped cream or straw so I sent it back and they give me back the same drink with just whipped cream added.
Went through drive through 4/12/25 around 3:30 and placed order advised training someone when at window to pay advised that hot coffee ordered would have to brew a new pot, waited 15 minutes and then went inside to see what was wrong, they had just started brewing coffee and I also had to get my donut which where also not given at window, I ended up leaving without the coffee I paid for, the service at this establishment is awful and staff needs to be trained properly before being left alone, completely discussed
They charged me $26 for five sausage and cheese biscuits. . . . . And they looked absolutely terrible, they tasted worse than they even looked. Ended up throwing four of them away. I wouldn't even let My dog eat them.
They charged me for egg, But I said no egg, But still even if it had egg on it $26 for five sausage biscuits? This place is more for status. Trying to keep up with Starbucks type people with their whole status bullshit.
0/10 . . . . But 100% will never return
Had horrible service this morning. Got there a few minutes early. Items not ready was told online order had been turned off. Showed them where I had ordered. They asked me to pull up no problem there. My order was to picked up 8:20am got there at 8:17am. I sat pulled forward from 8:20-8:40 before I drove back around. The lady on the speaker was very rude. Said you were told it doesn't print until order is to be picked up. I said I get that but I'm been waiting for a long time. She said just pull up. Get to the window, and my drink was wrong (tasted horrible so poured out when I got to work). Rest of the order was ok. Will not be going back to this location. Also got corporate number sent text at 9am still no reply.
Smells so good as soon as you walk in. Everyone is so nice.
No! My teens took their lunch break to enjoy Dunkin only to receive FROZEN bagels bites, and my sandwich was hard and regrettable.
Fix this!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I literally never have a correct order. Ever. There is always a wrong item or missing items. I order a maple bacon wake up wrap every time, and 9 times out of 10 I get a bacon egg and cheese croissant. How is that the same at all. I pay for things that I never get, wasting my money everytime. Not to mention how long it takes most times.
Atmosphere: 2
Food: 2
Service: 2
Me and my husband ordered a few food items, most were good…BUT my bagel had barely any cream cheese, like maybe a teaspoon or two worth. It was pretty disappointing when we got down the road and noticed it.
The one girl taking orders was really friendly and nice, but the lady doing drive thru wouldn’t even acknowledge us when we tried to ask for ketchup, straight up ignored my husband.
Atmosphere: 1
Food: 1
Service: 2
The girl running the drive through lane this morning (Monday at 9:45) needs to learn basic customer service and manners. Simply using polite words and proactive phrases such as "the other half of your order will be out shortly" would go a long way. Also, the hash brown bowl was 1/3 full and no fork was included in the bag. Am I supposed to drink it?? Not worth $5. Only reason for the 2nd star is because the donuts were good and the food was hot.
Atmosphere: 2
Food: 3
Service: 1
This is the best location I have ever been too I don’t know what these reviews are talking about.My experience there was incredible!!!!!10/10 my barista was a girl with purple hair!She was amazing and sooo kind my order was complicated but she handled it so well and was so understand ong!
Atmosphere: 5
Food: 5
Service: 5
Spent 30minutes in the drive-through, for an app order, with only 5 cars ahead of me and I’m missing a doughnut.
Service: 1
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