Tried to take coupon from me, even though the coupon says customer must retain and use for each visit (see picture). They were quite rude and said I could either have the coupon or the coffee but not both. The store manager claimed it was the district manager’s direction.
Atmosphere: 3
Food: 4
Service: 1
Jeremy Glasgow
Excellent service. Was very nice and helpful
Atmosphere: 5
Food: 5
Service: 5
Alan Hovexak
So lame
Atmosphere: 2
Food: 2
Service: 3
Anna C
Staff is always nice and drinks are made correctly. If not, they will make it right.
Atmosphere: 5
Food: 5
Service: 5
Dewayne Browning
Reheated frozen donuts?
Atmosphere: 2
Food: 1
Service: 1
Benjamin Gray
The service at this location is always friendly when I have gone there. They get your order correct and normally are timely.
billy Grinstead
The coffee is good for the most part. Sometimes it’s not that great. I continue having issues with the avacado toast with bacon. Either I get a good amount of bacon or hardly any. I wanna know what amount of bacon the extra dollar is supposed to get me cause it’s kinda ridiculous paying $5 for an avacado toast with bacon, and then receiving maybe 4 or 5 tiny pieces of bacon
Brandon Conner
They said what can I get for you I started my order in the drive thru and they never said anything back so we left
Atmosphere: 1
Food: 1
Service: 1
Steven Cantrell
Placed an order through the app and when I got to the store I was told they had no sausage and no decaf coffee. I requested that I be given a refund and the rude manager told me to request it through the app. This is not the first time with trouble at this location. They had a great early morning crew until the district manager decided to move them around. That only left one young lady who actually had a breakdown because she was by herself. I asked the manager about adding more people and got we don't have the manpower. You just let the other person go to another store. The DM and manager of this store are inept and should by fired immediately due to negligence of personnel and poor customer service.
Atmosphere: 1
Food: 1
Service: 1
melvin shelton
Stand around for 15 mins waiting on a cup of black coffee. none of them doing anything why did 15 Minutes for a cup of black coffee? Lazy.
Placed an online order at 11:55am in the parking lot, it's now 12:16pm I just got my drink but I still do not have my food, they have been serving their drive thru and 1 walk in customer with no problem. The cook will not change her gloves after touching the computer then everyone's hot food. I watched 3 Crossiant sandwich get made after already waiting 5 minutes and now they can not make my sandwich correctly due to serving drive thru first and no longer having crossiants, Now it's 12:21pm and I can finally eat the meal I ordered over 20 minutes ago. so I got an English muffin for a replacement and it tastes like hamburger buns. Do better dunkin
Whats the point of having a mobile app to order ahead if you still handle your drive thru customers orders before the online ordered customers that's been sitting for 10 plus minutes. Also where's the food safety?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Croissant
Brandon Johnson
There's no good reason for anyone to have to wait 10-15 minutes in the drive thru before anyone even bothers to take someone's order. Extremely slow service at this location. No bueno.
Atmosphere: 1
Food: 3
Service: 1
Rebecca Williams
I have been a customer at DD for years but lately, my coffee I order has no sugar. Coffee tastes awful. It’s been like this ever since the star employees left! I really don’t want to waste my money anymore! What happened to the old DD! When I got up in the morning I could be excited to get great coffee. But now not so much! So no more for me!
Atmosphere: 1
Food: 1
Service: 1
kevin honea
Fast service and great iced coffee.
Atmosphere: 5
Food: 5
Service: 5
Finn
Impressively slow. Don’t go here if you have anywhere to be any time after.
Tried to take coupon from me, even though the coupon says customer must retain and use for each visit (see picture). They were quite rude and said I could either have the coupon or the coffee but not both. The store manager claimed it was the district manager’s direction.
Atmosphere: 3
Food: 4
Service: 1
Excellent service. Was very nice and helpful
Atmosphere: 5
Food: 5
Service: 5
So lame
Atmosphere: 2
Food: 2
Service: 3
Staff is always nice and drinks are made correctly. If not, they will make it right.
Atmosphere: 5
Food: 5
Service: 5
Reheated frozen donuts?
Atmosphere: 2
Food: 1
Service: 1
The service at this location is always friendly when I have gone there. They get your order correct and normally are timely.
The coffee is good for the most part. Sometimes it’s not that great. I continue having issues with the avacado toast with bacon. Either I get a good amount of bacon or hardly any. I wanna know what amount of bacon the extra dollar is supposed to get me cause it’s kinda ridiculous paying $5 for an avacado toast with bacon, and then receiving maybe 4 or 5 tiny pieces of bacon
They said what can I get for you I started my order in the drive thru and they never said anything back so we left
Atmosphere: 1
Food: 1
Service: 1
Placed an order through the app and when I got to the store I was told they had no sausage and no decaf coffee. I requested that I be given a refund and the rude manager told me to request it through the app. This is not the first time with trouble at this location. They had a great early morning crew until the district manager decided to move them around. That only left one young lady who actually had a breakdown because she was by herself. I asked the manager about adding more people and got we don't have the manpower. You just let the other person go to another store. The DM and manager of this store are inept and should by fired immediately due to negligence of personnel and poor customer service.
Atmosphere: 1
Food: 1
Service: 1
Stand around for 15 mins waiting on a cup of black coffee. none of them doing anything why did 15 Minutes for a cup of black coffee? Lazy.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
Placed an online order at 11:55am in the parking lot, it's now 12:16pm I just got my drink but I still do not have my food, they have been serving their drive thru and 1 walk in customer with no problem. The cook will not change her gloves after touching the computer then everyone's hot food. I watched 3 Crossiant sandwich get made after already waiting 5 minutes and now they can not make my sandwich correctly due to serving drive thru first and no longer having crossiants, Now it's 12:21pm and I can finally eat the meal I ordered over 20 minutes ago.
so I got an English muffin for a replacement and it tastes like hamburger buns. Do better dunkin
Whats the point of having a mobile app to order ahead if you still handle your drive thru customers orders before the online ordered customers that's been sitting for 10 plus minutes.
Also where's the food safety?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Croissant
There's no good reason for anyone to have to wait 10-15 minutes in the drive thru before anyone even bothers to take someone's order. Extremely slow service at this location. No bueno.
Atmosphere: 1
Food: 3
Service: 1
I have been a customer at DD for years but lately, my coffee I order has no sugar. Coffee tastes awful. It’s been like this ever since the star employees left! I really don’t want to waste my money anymore! What happened to the old DD! When I got up in the morning I could be excited to get great coffee. But now not so much! So no more for me!
Atmosphere: 1
Food: 1
Service: 1
Fast service and great iced coffee.
Atmosphere: 5
Food: 5
Service: 5
Impressively slow. Don’t go here if you have anywhere to be any time after.
Atmosphere: 1
Food: 1
Service: 1
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