Firehouse Subs Memorial Pkwy

The food is always on point and the store stays clean.

Bathroom was nasty and when I asked for them to clean it, they argued who was gonna get it cleaned. They charged me for medium sandwiches and when I told the manager, these were not mediums that are come to another location regularly they informed me that those were mediums, but I knew for a fact they were small, but I wasn’t gonna argue with the boy. I called another location to try to get this resolved because they refuse to give me the manager‘s name or number very unprofessional.

How disappointing. I'd seriously like to know who to send pictures too. Visited S Pkwy location shortly after 8 on 7/10/25. Walked in the door with my friend and immediately apologized for getting there within an hour of closing. I ordered steak and cheese..med. My friend ordered meatball. My sandwich was bread. You couldn't even see meat without taking off top. Was this because of the time? Was that the last of the meat for the day? They should have told me...just like they told me they were out of sweet tea. Ten dollars for a few inches of bread. Hope you enjoy the tip I left.

The staff there is absolutely rude! I will never step back into this establishment. Whoever owned this place needs to look into staff and have a talk about customer service.

Really? No mayo and onion!? I just ordered firehouse steak & cheese

Great, clean, and fast.

Slow to make others and don’t make online orders until they do the ones inside store defeating the purpose of online ordering. Then get annoyed and act like you are a burden and not a customer.

Atmosphere: 1

Service: 1

Fast and easy to order and our food was ready when got there to pick up and our food was really tasty

Parking: Space is limited

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Firehouse Meatball, Firehouse Hero

Manager is a very hard worker. Employees very helpful!

Atmosphere: 5

Food: 5

Service: 5

An excellent lunch!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hook & Ladder with Pickle, Chips

The workers here are super nice! I've always had a great experience here and visit it frequently. I also love the gf bun option. I was sad when they were out for a while. Thankful they have it back!

Dietary restrictions: I'm gluten free and very thankful they have the gf bread. Sometimes I call ahead and make sure they have it.

Atmosphere: 5

Food: 5

Service: 5

Very slow. Ordered online for pick up, waited a total of 45 minutes from order time. Asked about my order after waiting in store for 20 minutes after my quoted pick up time, all I got was an unprofessional, "it's coming" with no other details, meanwhile people were coming in and leaving with food after I arrived. Are orders not prepared in order they are received? I will probably never order for "quick" order pick up again.

Atmosphere: 1

Food: 2

Service: 1

I ordered catering from this location for an event. I was called an hour before from the catering third party saying firehouse never received it and couldn’t fulfill our order. Very unprofessional! I even called this location and the people I spoke to were no help what so ever and said their manager wasn’t there. I had to call the jones valley location and they fulfilled our order! Very disappointed

It was good and guys working there are nice.

Atmosphere: 5

Food: 5

Service: 5

My go to location. Makes them as you ask.