Handel's Ice Cream, Jones Valley Al
1303 Four Mile Post Rd SE, Huntsville
(256) 213-7910
Customers' Favorites
Choc Covered Banana
Ice Cream Sandwich
Specialty Sundaes
Extra Waffle Cone
Extra Sugar Cone
4 Scoop Sampler
Insulated Bag
Monster Shake
Medium Dish
Strawberry
Menu
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Recent Reviews
Always delicious! They take allergies very seriously, I’m a symptomatic celiac and they offer a comprehensive list of allergens in their ice creams. Milkshakes are malt free (unless requested) and they use separate scoops.
This is our second time ordering online. What is the point of having a designated online order pickup window if I’m having to wait upwards of 20 minutes (after my confirmed pickup time) to even be acknowledged? Both times ended up going to the side ordering window to pickup and when I voiced what had happened there was no apology issued at the very least. Ice cream is good but the customer service stinks.
I really love this ice cream shop and that it why I've chosen to give it a hard 3. Every other time I go there, the staff is either closing an hour early or the time isn't right on Google. I dont know which is which, but hopefully with this review the owners will see that customers do want to come spend money at 9:05 pm if the time is wrong on Google and you do close at 9pm on a tuesday. If the store hours are incorrect, you are slowly but surely driving away paying...
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