second time here in this very spot. was here last Oct with my sister, her husband and their daughter. employees were very hospitable. this time around the fry cook had sum’ to say😂.. he was hilarious. anyway, never a dull moment at ihop, food was great, atmosphere was great, people were people.
Atmosphere: 5
Food: 5
Service: 5
Liz Mo
They got the food wrong and refused to replace manager is also a jerk
Atmosphere: 1
Food: 1
Service: 1
Autumn Fall
We waited 30 minutes and still didn’t get our drinks. My dad ordered a cupcake pancake and got no icing so he asked for some she went to the back, a few minutes later the waitress came back and gave my dad the pancakes but it still had no icing on it. I still don’t have my strawberry milkshake.
Food: 2
Service: 1
Jacob Taylor
It was great
Atmosphere: 4
Food: 5
Service: 5
Madison Scebra
Tonight must have been an off night all around for them. I’ve been in the industry for a long time, so I tend to give a lot of grace when dining out, but tonight was atrocious.
My server was pleasant enough, but I sat with an empty cup after my first cup of coffee, and tables around us remained dirty after patrons left. Another table in my server’s section received their food before their drinks (after the manager on duty attempted to deliver their food to our table instead).
My son ordered the happy face pancake off of the kids menu. As I was cutting it up, I noticed that the center of the pancake was a little undercooked. Not a big deal, I just took that part and set it to the side. I order an omelette that I get pretty regularly when I dine at ihop. The chicken inside was very dry and the salsa tasted like maybe it had been sitting on the line for a while and needed to be swapped out for a fresh pan. I pushed the omelette to the side and enjoyed my hashbrown side. When my server came back to the table to check on us, I told her that I wasn’t a fan of the omelette, but I was more than happy to pay for the food that was being eaten. The manager then came to the table and said “you ordered this, I made it the way you wanted, and you’re not getting it for free” I explained that it just missed the mark this time and that I wasn’t going to eat it. He said that I had already eaten some of it (about three bites) and that I didn’t like it because of the “stuff I had added to it” (I had asked for avocado on top, nothing crazy added to the dish itself) he was very dismissive and insistent that I pay for the food, regardless of if I ate it or not. I mentioned that I was a fellow restaurant manager, and he cut me off saying “me too, so you understand you need to pay for your food”. I was very taken aback, and did not know how to respond. I was never trying to get food for free, I just didn’t want to pay for something I didn’t intend on eating.
Once he left my table, I asked my server for the check, and the managers name. She refused to give me his name, saying that he was “having a bad night”. I told her that regardless of what was happening in the store, that a manager should never talk to a customer in such a rude and accusatory manner, and that if I had treated a customer the way that I had been treated tonight, I wouldn’t have a job anymore.
I got a box for my food to bring it to my brother since I was going to have to pay for it regardless and didn’t want my money to go to waste.
I’m not sure why this location seems to struggle so much with getting in management that has any customer service competency, but judging by other reviews I’ve seen, it seems to be a consistent issue.
Atmosphere: 2
Food: 2
Service: 3
TinkerMom
Always yummy 😋 and great service.
Ike Sanford
Well done IHOP
Atmosphere: 5
Food: 4
Service: 5
Alejandro Morales-Granados
Notice the difference? Cause I sure did. I ordered the crepe combo thinking I would receive what I ordered based off the picture shown on the menu. But it was just folded there with no filling or glaze, nothing. Told the server and he said “that’s how they’re served.” Waste of money.
Atmosphere: 1
Food: 1
Service: 1
Wayne Brown
I’m in town on a work trip and had to work today—Veterans Day. I’m a veteran myself (eight years of service) and stopped by after work, a little after 8 p.m., to ask if they were still doing any Veterans Day deals.
The person at the counter very rudely said, “Not anymore. We stopped at 7.” I looked at my phone and said, “Oh, I just missed it,” and he replied, “Yep,” in an extremely dismissive tone. His attitude was unnecessarily rude and condescending.
I completely understand that promotions end at a certain time—I work in customer service myself, so I get it. I had planned to order my food to go and leave a nice tip regardless, but after that interaction, I decided to take my business elsewhere. A little respect and kindness go a long way, and this experience was really disappointing.
Atmosphere: 1
Service: 1
Oluwadamilare Akomolafe
IHOP is a nice restaurant to eat in. Try it and you will give them a thumbs-up…👍
The salmon was pretty good! And the service was great!
Atmosphere: 3
Food: 3
Service: 5
Allen Knudsen
It's a IHOP. Great prices, food and staff.
Atmosphere: 3
Food: 5
Service: 5
Donna Behr
Staff not knowledgeable , coffee was just ok and my crepes were not freshly made they were dried out
Atmosphere: 3
Food: 3
Service: 3
Devonda
We went to this IHOP yesterday and were greeted by the vibrant Stacey. Our server Keajuana was very professional and courteous. Both of them had Excellent customer service and attention to detail. Our food was brought out very quick, almost like the omelet was already cooked lol. The food was good. The pancakes didn't really taste fresh but not bad. Overall a great experience and will be back soon. Military discount was applied.
second time here in this very spot. was here last Oct with my sister, her husband and their daughter. employees were very hospitable. this time around the fry cook had sum’ to say😂.. he was hilarious. anyway, never a dull moment at ihop, food was great, atmosphere was great, people were people.
Atmosphere: 5
Food: 5
Service: 5
They got the food wrong and refused to replace manager is also a jerk
Atmosphere: 1
Food: 1
Service: 1
We waited 30 minutes and still didn’t get our drinks. My dad ordered a cupcake pancake and got no icing so he asked for some she went to the back, a few minutes later the waitress came back and gave my dad the pancakes but it still had no icing on it. I still don’t have my strawberry milkshake.
Food: 2
Service: 1
It was great
Atmosphere: 4
Food: 5
Service: 5
Tonight must have been an off night all around for them. I’ve been in the industry for a long time, so I tend to give a lot of grace when dining out, but tonight was atrocious.
My server was pleasant enough, but I sat with an empty cup after my first cup of coffee, and tables around us remained dirty after patrons left. Another table in my server’s section received their food before their drinks (after the manager on duty attempted to deliver their food to our table instead).
My son ordered the happy face pancake off of the kids menu. As I was cutting it up, I noticed that the center of the pancake was a little undercooked. Not a big deal, I just took that part and set it to the side. I order an omelette that I get pretty regularly when I dine at ihop. The chicken inside was very dry and the salsa tasted like maybe it had been sitting on the line for a while and needed to be swapped out for a fresh pan. I pushed the omelette to the side and enjoyed my hashbrown side. When my server came back to the table to check on us, I told her that I wasn’t a fan of the omelette, but I was more than happy to pay for the food that was being eaten. The manager then came to the table and said “you ordered this, I made it the way you wanted, and you’re not getting it for free” I explained that it just missed the mark this time and that I wasn’t going to eat it. He said that I had already eaten some of it (about three bites) and that I didn’t like it because of the “stuff I had added to it” (I had asked for avocado on top, nothing crazy added to the dish itself) he was very dismissive and insistent that I pay for the food, regardless of if I ate it or not. I mentioned that I was a fellow restaurant manager, and he cut me off saying “me too, so you understand you need to pay for your food”. I was very taken aback, and did not know how to respond. I was never trying to get food for free, I just didn’t want to pay for something I didn’t intend on eating.
Once he left my table, I asked my server for the check, and the managers name. She refused to give me his name, saying that he was “having a bad night”. I told her that regardless of what was happening in the store, that a manager should never talk to a customer in such a rude and accusatory manner, and that if I had treated a customer the way that I had been treated tonight, I wouldn’t have a job anymore.
I got a box for my food to bring it to my brother since I was going to have to pay for it regardless and didn’t want my money to go to waste.
I’m not sure why this location seems to struggle so much with getting in management that has any customer service competency, but judging by other reviews I’ve seen, it seems to be a consistent issue.
Atmosphere: 2
Food: 2
Service: 3
Always yummy 😋 and great service.
Well done IHOP
Atmosphere: 5
Food: 4
Service: 5
Notice the difference? Cause I sure did. I ordered the crepe combo thinking I would receive what I ordered based off the picture shown on the menu. But it was just folded there with no filling or glaze, nothing. Told the server and he said “that’s how they’re served.” Waste of money.
Atmosphere: 1
Food: 1
Service: 1
I’m in town on a work trip and had to work today—Veterans Day. I’m a veteran myself (eight years of service) and stopped by after work, a little after 8 p.m., to ask if they were still doing any Veterans Day deals.
The person at the counter very rudely said, “Not anymore. We stopped at 7.” I looked at my phone and said, “Oh, I just missed it,” and he replied, “Yep,” in an extremely dismissive tone. His attitude was unnecessarily rude and condescending.
I completely understand that promotions end at a certain time—I work in customer service myself, so I get it. I had planned to order my food to go and leave a nice tip regardless, but after that interaction, I decided to take my business elsewhere. A little respect and kindness go a long way, and this experience was really disappointing.
Atmosphere: 1
Service: 1
IHOP is a nice restaurant to eat in. Try it and you will give them a thumbs-up…👍
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The salmon was pretty good! And the service was great!
Atmosphere: 3
Food: 3
Service: 5
It's a IHOP. Great prices, food and staff.
Atmosphere: 3
Food: 5
Service: 5
Staff not knowledgeable , coffee was just ok and my crepes were not freshly made they were dried out
Atmosphere: 3
Food: 3
Service: 3
We went to this IHOP yesterday and were greeted by the vibrant Stacey. Our server Keajuana was very professional and courteous. Both of them had Excellent customer service and attention to detail. Our food was brought out very quick, almost like the omelet was already cooked lol. The food was good. The pancakes didn't really taste fresh but not bad. Overall a great experience and will be back soon. Military discount was applied.
Atmosphere: 4
Food: 4
Service: 5
Great food great people
Atmosphere: 5
Food: 5
Service: 5
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