Jack's

1421 Winchester Rd NE, Huntsville
(256) 365-1758

Recent Reviews

Sherry Clark

I got the chicken boneless snack and two double bacon cheeseburgers. The cheeseburgers were great, but my chicken strips tasted like fish. Service was pretty good. Please change grease when frying chicken.

Atmosphere: 3

Food: 3

Service: 3

Vance Harris

They are so rude seems like they're giving you the wrong order on purpose if you ask for any kind of condiment they act like they get upset a lot of times I hate to go up

Atmosphere: 1

Food: 3

Service: 1

Blaine Bolding

Thank you "Joey, Chantelle" & restaurant employees, for a very well experienced visit, A Must try for locals, and worth the drive. Other restaurants, take notice, these people are "on top of it".

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

Shakya Clay (Kyaa)

Parking: It’s ok

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Cheeseburger

Melissa Pezza

CSA in drive. thru was very friendly

LaShonda Carroll

A guy that says he the manager told me that in order to order the BIG Jack special I had to go online. I pulled over the special was not online or in app and then went back through the line to let him know and he said, "He don't know what to tell me, that's what they told him!" I asked are you the Manager? He said, Yes...Unprofessionally!!! I will not be back. How you the manager and don't know what to do! Very sad case.

Atmosphere: 1

Food: 1

Service: 1

frank panzeri

Fries were raw, burger was not hot, just warm had to wait for 6 minutes for chicken sandwich and fries were still

Atmosphere: 2

Food: 2

Service: 4

gloria goad

Everything was fresh, and hot, great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken

Taylor McNeese

It is ridiculous to have to pull forward with nobody behind you in line just so y’all can meet your times. It’s creating them system and management needs to take charge and fix the problem.

Service: 1

Harold Lamb

The food came out fresh and hot. They could do a better job greeting. Overall a good spot for the family to get a fast meal.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Biscuits and Gravy, Chicken Biscuit

Katerina DiChiara

I love Jack's because they make my special hamburger the way I ask every time. Fast window service. The food is fresh and clean. Their restaurant is clean too.

Atmosphere: 5

Food: 5

Service: 5

Mercedes Barringer

I ordered 1 meal, they asked me to pull forward, and it would be right out. Well, after 12 minutes, I went in, and my food had been sitting there. No apologies or anything. I will pass this Jack's every time and go somewhere else anytime.

Atmosphere: 1

Food: 4

Service: 2

Julie Watwood

Noone ever spoke to us. Only when ordering,. No smile, no hello. No goodbye. Our order was wrong and cold but we did not complain . This store needs help. Also not the cleanest.

Atmosphere: 1

Food: 1

Service: 1

Janice Lipscomb

Every table was dirty. Ignored us when we came in. Said our food was ready but didn’t give it to us. Waited for someone else to give it to us. Food was hot and tasted good.

Atmosphere: 1

Food: 5

Service: 2

Recommended dishes: Sandwich

Tonya Johnson (Sunshine)

All of the managers and workers I have encountered at this location go above and be young to make sure the customers are happy with their order. If they get it wrong they make every effort to ensure It's fixed.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Fried Chicken, French Fries, Chicken Finger Dinner 3pc, Juicy Chicken Sandwich, Sandwich, Breakfast Deluxe, Big Jack Combo

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