This KK needs to be shut down! Every single experience I’ve had here has been negative in some way. The employees don’t seem to know what’s going on and management is clearly not managing things. I made an online order a week in advance, arrived to pick it up and a young girl, who appeared to be very sick or very high, told me that they didn’t have my donuts. I asked 3 times because it didn’t seem like what I was asking for was fully registering (“I’m picking up an online catering order”). I left extremely frustrated because this order was for a large catering event. After leaving, I called the ordering platform who called the store and (15-20 minutes later) they said they had the donuts after all. Just don’t waste your time. Too bad we can’t get a legit Krispy Kreme in central HSV!
Atmosphere: 2
Service: 1
KARLEE Tillman
Great doughnuts but what is the point of having a phone number if you never answer. I ordered last night and it's a whole new day and still haven't received my order. Can't get in touch with a single soul. And your website just have you in circles.. im big mad about my doughnuts
Atmosphere: 4
Food: 4
Service: 1
Gina C
Sadly everything seems to go downhill, including Krispy Kreme. I always have loved their doughnuts, but will have to find another place to go. Ordered the Valentines Box of Flowers to be delivered and they were awful. Missing the types advertised, lazy and none of the pretty decorations advertised. Sad dried up plain donuts that look like a lazy person couldn’t be bothered enough to do a good job on. Expensive too since they were ordered and delivered. Never again. No hard working honest person would ever send out these.
Atmosphere: 1
Food: 1
Service: 1
Troy Williams
Walked into this place today and was completely disappointed it's an absolute circus🎪 needs new management it's terrible
Jennifer B
Drive thru girl was rude. I know we got bad days but girly pop was hella rude for no reason. Sending her love and positivity 🩷
Atmosphere: 1
Food: 4
Service: 1
Charvez Moore
Terrible experience. I have been there twice and both times they were out of doughnuts. No one ever answers the phone. The staff is rude and unprepared no matter what time you go. It’s ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Sylvette Parker-Monroe
The food was great. I must say they didn't have glazed doughnuts and their selection was extremely limited.
Atmosphere: 5
Food: 5
Service: 5
Celeste Wilson
I stopped 2 days last week and today for a few donuts. All 3 days they had NO donuts ready. Absolutely horrible.
Atmosphere: 1
Food: 1
Service: 1
Keith Hearn
Not worth going, save your money. Look at the crap I got for $18. Wanted Valentine's ones, of course all out. Ordered 2 lemon filled, 5 chocolate covered creame filled and 5 chocolate covered custard filled. All the custard filled looks like someone licked the chocolate off.
Atmosphere: 1
Food: 1
Service: 1
Joel Magsig
No leadership!
8:30 on a Saturday, 8 customers in line to place orders (not waiting for order fulfillment). Girl comes out of the back and tells customer #1, we don’t have any coffee. He says, you mean you are brewing some more? She said, no we don’t have any of the coffee packets for the machine. Customer #2 (silver hair lady) just wanted a regular glazed… I’m sorry all we have is Lemon filled and Raspberry filled Customer #3 (door dash driver), I’m here for a pickup of 6 regular glazed. A: we don’t have any glazed. Q: how long? A: I don’t know (he left and cancelled the customer’s order
Meanwhile there is a conveyor belt in the back running with like 1,000 donut minis on it
This is not a shop worth patronizing until someone actually manages it and is in charge. Absolute disgrace to the brand our town as well
Love Krispy Krispy! Love stopping before heading home (30 minutes away). Tonight, myself along with my family stopped in at 8:30 pm only to find out there was only chocolate iced with sprinkles! Line was taken down and being cleaned, and they close at 11 pm Friday & Saturday. Very disappointed! Anyone else?
Atmosphere: 1
Food: 1
Service: 1
Brenda Henry
Ridiculous! How are you out of wvery donut? You are literally a donut shop. For this to be the only Krispy Kreme in Huntsville they really need to do better. I think I'm going to go over their heads to corporate. This isn't the first time that this place has issues. Just walked in at 1230pm on a Tuesday and there are no donuts. There was at least 4 people just standing around doing NOTHING! I mean go make some donuts. Hello!
Atmosphere: 1
Food: 1
Service: 1
Lisa Drake
Tasty doughnuts, fast service
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chocolate Glazed Donuts
Tyler Dyer
I may be mistaken, but I thought having doughnuts is required if your business is selling doughnuts? I did get my box of starving craised weasels though.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chocolate Glazed Donuts
Jeanette Stout
I would not recommend that store the owners and manager don't give two hoots about their employees. I fired two employees they are for 10 years and 7 years for no reason no write-ups. talking about hitting a person when they're down I know that two people that they did that to just lost their home, their daughter got hit by a car, and then going to work and get fired. what kind of family oriented store aren't they.
This KK needs to be shut down! Every single experience I’ve had here has been negative in some way. The employees don’t seem to know what’s going on and management is clearly not managing things. I made an online order a week in advance, arrived to pick it up and a young girl, who appeared to be very sick or very high, told me that they didn’t have my donuts. I asked 3 times because it didn’t seem like what I was asking for was fully registering (“I’m picking up an online catering order”). I left extremely frustrated because this order was for a large catering event. After leaving, I called the ordering platform who called the store and (15-20 minutes later) they said they had the donuts after all. Just don’t waste your time. Too bad we can’t get a legit Krispy Kreme in central HSV!
Atmosphere: 2
Service: 1
Great doughnuts but what is the point of having a phone number if you never answer. I ordered last night and it's a whole new day and still haven't received my order. Can't get in touch with a single soul. And your website just have you in circles.. im big mad about my doughnuts
Atmosphere: 4
Food: 4
Service: 1
Sadly everything seems to go downhill, including Krispy Kreme. I always have loved their doughnuts, but will have to find another place to go. Ordered the Valentines Box of Flowers to be delivered and they were awful. Missing the types advertised, lazy and none of the pretty decorations advertised. Sad dried up plain donuts that look like a lazy person couldn’t be bothered enough to do a good job on. Expensive too since they were ordered and delivered. Never again. No hard working honest person would ever send out these.
Atmosphere: 1
Food: 1
Service: 1
Walked into this place today and was completely disappointed it's an absolute circus🎪 needs new management it's terrible
Drive thru girl was rude. I know we got bad days but girly pop was hella rude for no reason. Sending her love and positivity 🩷
Atmosphere: 1
Food: 4
Service: 1
Terrible experience. I have been there twice and both times they were out of doughnuts. No one ever answers the phone. The staff is rude and unprepared no matter what time you go. It’s ridiculous.
Atmosphere: 1
Food: 1
Service: 1
The food was great. I must say they didn't have glazed doughnuts and their selection was extremely limited.
Atmosphere: 5
Food: 5
Service: 5
I stopped 2 days last week and today for a few donuts. All 3 days they had NO donuts ready. Absolutely horrible.
Atmosphere: 1
Food: 1
Service: 1
Not worth going, save your money. Look at the crap I got for $18. Wanted Valentine's ones, of course all out. Ordered 2 lemon filled, 5 chocolate covered creame filled and 5 chocolate covered custard filled. All the custard filled looks like someone licked the chocolate off.
Atmosphere: 1
Food: 1
Service: 1
No leadership!
8:30 on a Saturday, 8 customers in line to place orders (not waiting for order fulfillment).
Girl comes out of the back and tells customer #1, we don’t have any coffee. He says, you mean you are brewing some more? She said, no we don’t have any of the coffee packets for the machine.
Customer #2 (silver hair lady) just wanted a regular glazed… I’m sorry all we have is Lemon filled and Raspberry filled
Customer #3 (door dash driver), I’m here for a pickup of 6 regular glazed. A: we don’t have any glazed. Q: how long? A: I don’t know (he left and cancelled the customer’s order
Meanwhile there is a conveyor belt in the back running with like 1,000 donut minis on it
This is not a shop worth patronizing until someone actually manages it and is in charge. Absolute disgrace to the brand our town as well
Service: 1
Restaurantji Recommends
Love Krispy Krispy! Love stopping before heading home (30 minutes away). Tonight, myself along with my family stopped in at 8:30 pm only to find out there was only chocolate iced with sprinkles! Line was taken down and being cleaned, and they close at 11 pm Friday & Saturday. Very disappointed! Anyone else?
Atmosphere: 1
Food: 1
Service: 1
Ridiculous! How are you out of wvery donut? You are literally a donut shop. For this to be the only Krispy Kreme in Huntsville they really need to do better. I think I'm going to go over their heads to corporate. This isn't the first time that this place has issues. Just walked in at 1230pm on a Tuesday and there are no donuts. There was at least 4 people just standing around doing NOTHING! I mean go make some donuts. Hello!
Atmosphere: 1
Food: 1
Service: 1
Tasty doughnuts, fast service
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chocolate Glazed Donuts
I may be mistaken, but I thought having doughnuts is required if your business is selling doughnuts? I did get my box of starving craised weasels though.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chocolate Glazed Donuts
I would not recommend that store the owners and manager don't give two hoots about their employees. I fired two employees they are for 10 years and 7 years for no reason no write-ups. talking about hitting a person when they're down I know that two people that they did that to just lost their home, their daughter got hit by a car, and then going to work and get fired. what kind of family oriented store aren't they.
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