Marble Slab Creamery

The woman working yesterday 6/24/25 was rude. I see it is a trend here. For expensive ice cream you’d expect better customer service..won’t be back

Very disappointing customer service experience. The staff lacked basic courtesy.

Stopped here with my little sister and the employees were very nice and the ice cream was delicious of course!!!

Terrible service. Couldn’t bother to mix my toppings in the ice cream I paid $8 for.

truly if i could give it 0 stars i would. There was a lady who was very rude. My husband asked for a milkshake and she proceeded to ask small or regular and my husband had said medium knowing that’s regular. She proceeded to roll her eyes as if it was something really bad. She then moved onto me and asked if i was going to order in a rude and demanding way. I had said “Yes.” She then didn’t let me finish what flavors i was going to ask for and she yelled out to me “WHAT FLAVOR” I then had to argue back and said you didn’t have to yell. Very rude service i would not come back with that staff still there. No one was also greeted. With the other reviews i see that im not the problem. The owner should really get new management.

Super tasty, they don’t always have the biggest selection but it is a nice treat after a dinner or movie!!

Staff is so rude. We brought my son for his birthday to get a milkshake. The women says I’m not making milkshakes right now. No one in the store so it’s not busy. Super rude with no other reason than pure laziness. Avoid this place.

Service: 1

My daughter and I have tried this place a couple of times; usually lapsing enough time in between that we forget how bad it is. The staff are rude and give poor service. It usually takes forever to get through the line. And it’s ridiculously expensive for the poor quality. Yesterday I got a single scoop of mint and asked for chocolate chips; the girl dumped chocolate chips on top and didn’t bother to mix them in. I paid $7 for a small scoop. After I paid they told me they were out of spoons and gave me a sample spoon to eat with. Absolute joke. Never again.

Atmosphere: 1

Food: 2

Service: 1

The black lady inside of the building looked like she was asleep when it was supposed to be open, this was at 12 pm on a monday, and the lady gave us horrible service, she was flinging equipment around, was extremely rude, and overall gave us horrendous service. I really do like the ice cream here but I do not want to buy from this place again if this is the service I will be receiving.

Atmosphere: 1

Food: 5

Service: 1

Not open at 8:15 on a Thursday. Two people looked to be working in the store. Supposed to be open until 9

Atmosphere: 1

Food: 1

Service: 1

A nice meet-up place, the location is easy to find at Bridgestreet.

Kid-friendliness: They have non-dariy options.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Aaffle Cone with Strawberry and Cheesecake Mixed, Gelato

Scoop of pistachio topped off with double dark chocolate.... It was perfect!!... Place is small but clean and staff is friendly... Try it out and give me a like while you're at it??

Atmosphere: 5

Food: 5

Service: 5

There was a long line and the staff acted like they didn’t care and had 0 urgency. When we finally were ready to order the staff member only looked at me until I finally said “are you ready for my order?” When I told her what ice-cream I wanted she looked down, and proceeded to hit the bottom of the container repeatedly and said “this has never happened to me, it’s hard.” I then realized it was “hard” because there was none left. I had to ask her if they had another container for her to only walk through the back doors and come right back out. There is absolutely no way she even attempted to look and didn’t even say anything until I asked her if they were out after returning. Awful experience.

Atmosphere: 1

Food: 1

Service: 1

There were 8 people in front of us and the cooler was left open the entire time resulting in our ice cream already being melted before it made it to the cone. The lady used the scoop for all the customers without washing in between, used same spoon for adding in mix ins, and used the blender for multiple shakes without cleaning it off in between orders. It was absolutely disgusting and improper food handling. The health depot would have a field day with how bad this place is. Do not go.

Atmosphere: 1

Food: 1

Service: 1

Just wanted to leave a review, the person that helped me was Tarianna. Super sweet, very helpful. The store was busy and she jumped off the register to assist and such a good attitude and big smile!

Atmosphere: 5

Food: 5

Service: 5