Ordered BOGO for a dollar double cheeseburger and fries from the south parkway location Fries weren't fresh at all and the burgers were dry the price for this was8.62 McDonald's just keeps getting worse and worse
Atmosphere: 1
Food: 2
Service: 4
Tierra Stone
I only checked 1 star because I could not rate it a zero. I think the health department should be contacted and the franchise owner needs to be shut down.
Atmosphere: 1
Food: 1
Service: 1
Christopher Carter
Got our yearly Shamrock shake.
Didn't get a straw to drink it with.
I know this is a first-world problem, but it sucks.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Large Fries
Victoria Lenoir
This is the best McDonald’s in Huntsville. The worst one is the one in front of Walmart off university
Atmosphere: 5
Food: 5
Service: 5
Ghaw Ford
I will never go here again. 5 times I have them a chance and they are rude to people. They are extremely slow like be ready to wait 20-30 minutes. They don’t get me n any hurry to take your order or get your food and very rude.
Atmosphere: 1
Food: 1
Service: 1
Tamatha Johnson
This is absolutely the worst McDonald’s ever. Let start by saying I thought this may a quick place to grab a bite to eat being that I had a Drs appointment soon and man was I wrong. My son was like just use the kiosk and I thought that was ok but again wrong. They never told anyone how long the wait was and when a guy came up to me and handed me his receipt and said I could have his food that was my warning on how long it would take. At that point I knew I wouldn’t be able to do both eat and drs. I went up to the front and explained my situation and asked for my money back which no manager ever came up front and I had to leave with no food or no money. I went back after my drs and still my number hadn’t even been called. I waited again for a manager and nothing and so I was so upset that I left. I held on to my receipt and came back the following day and watched the girl tell the manager that I wanted to talk to her and she turned her back and never turned back around. I was appalled at how this woman even puts on a name tag that says manager. I left without nothing again. I will never ever go to that one near Sparkman Drive again. I hope that restaurant gets torn down and never rebuilds it. Wish I could this place a negative 5 stars
Atmosphere: 1
Food: 1
Service: 1
whitney randolph
I was so pleased with how fast i got my food through drive thru but I should have know something was wrong. It's always a issue whn I go to this location 😒. I got my food and it was overly cooked or old. Fresh were cooked to long they were hard and fish sandwich was awful old hard and dry. I took a pic to report it but I didn't even report it cuz I don't want anything else from this location it's never fresh or correct...
Atmosphere: 1
Food: 1
Service: 1
Leshonti Brown
Last night around 11pm I order from the McDonald’s Delivery App & I was on the phone the whole time with my doodasher when he asked him about my order and gave him my order number. It was the wrong bag the whole time I got someone else’s order I wasted money & time and they didn’t want to refund me. The person order I got which isn’t mines her food is still in the trash untouched and I didn’t eat anything from her bag. It was unprofessional & I’m calling their phone and they won’t answer.
Atmosphere: 1
Food: 2
Service: 1
Navid Wayne
At this McDonald's on Max Luther everytime I go there my order is correct and fresh.. thanks David.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Mcmuffin, Mcmuffin
Casey Southers
Great Customer Service!!! Hot, Fresh, and Prepared in a timely matter; Price was reasonable and with the app provides additional points and bonus items.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Fries, Mcchicken, Fish Fillet Sandwich, Mcgriddles, Chicken Mcnuggets, Mcmuffin, McDonald's Big Mac, Crispy Chicken Sandwich, Cheeseburger, Hash Browns, Mcdouble
This is like the Waffle House of McDonalds…… I’ve never seen a male food service employee shake his dreads out his face so many times while making orders. Hairnets, clean hands…… not here
Atmosphere: 1
Food: 1
Service: 1
C A
Total regret going here!!!! From open mouth coughing and scratching themselves, to ignoring an entire drive through lane for 15 mins, this place is packed with useless employees that should be making $4.25 an hour in my opinion. The ignorance and disrespect from this location is nothing like I've ever seen before. Waited in drive thru for 15 mins and stood in line for another 15....and still haven't been able to pay for the food I ordered.
Atmosphere: 1
Food: 1
Service: 1
Ebony Robinson
I waited over 35 minutes for a mobile order pickup. No one ever came out. I tried calling multiple times and no one answered. After 40 minutes I pulled around to the drive thru. I had to tell them my order... Shouldn't they already know what it is? I then had to repeat myself to the next window. After another 10 minutes, they handed me cold food and the milkshake I ordered was melting. Not once did anyone apologize to me. I will never again order curbside from any McDonald's.
Food: 2
Service: 1
Shane Sexton (Shane)
Consistent display of incompetence. I gave 2 stars only because i believe they really are trying. I sat at the speaker for 20 mins. Some people just can't do it. You'll get food but it'll wreck your schedule. Good luck
Ordered BOGO for a dollar double cheeseburger and fries from the south parkway location
Fries weren't fresh at all and the burgers were dry the price for this was8.62 McDonald's just keeps getting worse and worse
Atmosphere: 1
Food: 2
Service: 4
I only checked 1 star because I could not rate it a zero. I think the health department should be contacted and the franchise owner needs to be shut down.
Atmosphere: 1
Food: 1
Service: 1
Got our yearly Shamrock shake.
Didn't get a straw to drink it with.
I know this is a first-world problem, but it sucks.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Large Fries
This is the best McDonald’s in Huntsville. The worst one is the one in front of Walmart off university
Atmosphere: 5
Food: 5
Service: 5
I will never go here again. 5 times I have them a chance and they are rude to people. They are extremely slow like be ready to wait 20-30 minutes. They don’t get me n any hurry to take your order or get your food and very rude.
Atmosphere: 1
Food: 1
Service: 1
This is absolutely the worst McDonald’s ever. Let start by saying I thought this may a quick place to grab a bite to eat being that I had a Drs appointment soon and man was I wrong. My son was like just use the kiosk and I thought that was ok but again wrong. They never told anyone how long the wait was and when a guy came up to me and handed me his receipt and said I could have his food that was my warning on how long it would take. At that point I knew I wouldn’t be able to do both eat and drs. I went up to the front and explained my situation and asked for my money back which no manager ever came up front and I had to leave with no food or no money. I went back after my drs and still my number hadn’t even been called. I waited again for a manager and nothing and so I was so upset that I left. I held on to my receipt and came back the following day and watched the girl tell the manager that I wanted to talk to her and she turned her back and never turned back around. I was appalled at how this woman even puts on a name tag that says manager. I left without nothing again. I will never ever go to that one near Sparkman Drive again. I hope that restaurant gets torn down and never rebuilds it. Wish I could this place a negative 5 stars
Atmosphere: 1
Food: 1
Service: 1
I was so pleased with how fast i got my food through drive thru but I should have know something was wrong. It's always a issue whn I go to this location 😒. I got my food and it was overly cooked or old. Fresh were cooked to long they were hard and fish sandwich was awful old hard and dry. I took a pic to report it but I didn't even report it cuz I don't want anything else from this location it's never fresh or correct...
Atmosphere: 1
Food: 1
Service: 1
Last night around 11pm I order from the McDonald’s Delivery App & I was on the phone the whole time with my doodasher when he asked him about my order and gave him my order number. It was the wrong bag the whole time I got someone else’s order I wasted money & time and they didn’t want to refund me. The person order I got which isn’t mines her food is still in the trash untouched and I didn’t eat anything from her bag. It was unprofessional & I’m calling their phone and they won’t answer.
Atmosphere: 1
Food: 2
Service: 1
At this McDonald's on Max Luther everytime I go there my order is correct and fresh.. thanks David.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Mcmuffin, Mcmuffin
Great Customer Service!!! Hot, Fresh, and Prepared in a timely matter; Price was reasonable and with the app provides additional points and bonus items.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Fries, Mcchicken, Fish Fillet Sandwich, Mcgriddles, Chicken Mcnuggets, Mcmuffin, McDonald's Big Mac, Crispy Chicken Sandwich, Cheeseburger, Hash Browns, Mcdouble
Restaurantji Recommends
The night shift definitely pass
Atmosphere: 5
Food: 5
Service: 5
This is like the Waffle House of McDonalds…… I’ve never seen a male food service employee shake his dreads out his face so many times while making orders. Hairnets, clean hands…… not here
Atmosphere: 1
Food: 1
Service: 1
Total regret going here!!!!
From open mouth coughing and scratching themselves, to ignoring an entire drive through lane for 15 mins, this place is packed with useless employees that should be making $4.25 an hour in my opinion.
The ignorance and disrespect from this location is nothing like I've ever seen before.
Waited in drive thru for 15 mins and stood in line for another 15....and still haven't been able to pay for the food I ordered.
Atmosphere: 1
Food: 1
Service: 1
I waited over 35 minutes for a mobile order pickup. No one ever came out. I tried calling multiple times and no one answered. After 40 minutes I pulled around to the drive thru. I had to tell them my order... Shouldn't they already know what it is? I then had to repeat myself to the next window. After another 10 minutes, they handed me cold food and the milkshake I ordered was melting. Not once did anyone apologize to me. I will never again order curbside from any McDonald's.
Food: 2
Service: 1
Consistent display of incompetence. I gave 2 stars only because i believe they really are trying. I sat at the speaker for 20 mins. Some people just can't do it. You'll get food but it'll wreck your schedule. Good luck
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