Moe's Southwest Grill
975 Airport Rd SW, Huntsville
(256) 926-6637
Recent Reviews
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Since the new owner place looks good but food not as good. I used to go there all the time before the new owner. The staff was a lot friendlier. The beans weren’t dried out. The meat wasn’t cooked to the point of being burnt. Just went in there yesterday, which is about my third fourth time since the new owner took over. Nobody says welcome to Moes when you walk in the door like the old crew used to. Chips don’t have enough salt on them setting in the oil, obviously too long as I can taste it in the chip. It does look nice. The new owners cleaned it up, but he painted that I prefer the old crew who seem to care about Customer Service and good food. They tried to give me some dried up pinto beans last night and the chicken overcooked so I don’t think I’ll be going to Mo’s anymore.
GREAT PLACE FOR LUNCH. SHOUT OUT JORDAN FOR EXCEPTIONAL CUSTOMER SERVICE
They tight with the food, and expensive. Chipotle a better choice.
Best Moes I’ve ever stepped foot in. Staff is always nice. And Tyler always goes above and beyond to make sure everything goes smoothly. At one point I was going once/ sometimes twice a week. And I don’t think that man has a bad day😂😂
Great food and awesome quick service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: One Taco
Love this location. Always good service
Atmosphere: 5
Food: 5
Service: 5
I wanted to share my most recent experience with ordering and picking up Moe’s on Airport Road. While my app experience wasn’t altogether great (that’s corporate’s fault), the actual pickup and food were fantastic. In recent years, I had felt like this location was on a downward slump. The restaurant often felt just a bit unclean and the food wasn’t as good as I used to feel Moe’s was. However, my visit on Saturday changed my perspective. The restaurant was quite clean and the service was prompt. I ordered on the app, and my food was ready prior to the estimated pickup time. The food was delicious and they gave us what I’d consider good portions. I’m unsure if there’s been new management or just a change in approach, but the team working Saturday evening 1/11 deserves praise! Yes, the prices are a bit much, but I can’t put that on this location or the staff. I’ll probably visit a bit more now that I’ve seen this improvement.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
When I first started dashing, picking up orders, for Door Dash, there was a guy that worked here that ignored me, would stare at the bag holding the food I need to deliver, and another employee would end up giving it to me after waiting for minutes. I hadn't been back here for a while because nothing came up and nothing was missed since that man was wasting my time I would have rated this place with 1-star reviews. However, during this time, they must have changed employees because I have been in there a few times and the atmosphere is soooo different and much, much improved!!! The staff is friendly, helpful, outgoing, charismatic, and the orders are made in a timely manner so there is no excessive waiting where we are late with deliveries. These burritos are delicious - been a customer a few times - the food is great when you're in the mood for a good burrito. Management seems excellent since they solved problems within. I have a feeling if someone needed resolution for any problems, the managers would work with you. They seem to care since they changed my overall opinion over the course of the past few months with improvements in staffing. The mood is very positive and the staff is now efficient, working together well. The changes have been beneficial!
Atmosphere: 5
Food: 5
Service: 5
Came into this location of Moe’s and was greeted with a very lively atmosphere which I enjoyed. The line moved very quickly and the staff members were friendly and inviting. However, I am leaving a 3 star review due to the portion size of bowl I received. There was a considerable difference in the scoop size between my bowl and the two gentlemen ahead of me. Not sure if it is due to my smaller stature or the frequency that they dine at this location.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Burrito Bowl, Bowl
Quick and easy, just a great no fuss place for lunch or dinner. Foods delicious, stands up to all the other popular Mexican chains. Dont even get me started on the Poblano crema 👏 10\10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Homewrecker Bowl
Restaurantji Recommends
Steve and his crew always take care of us. The food is fresh and the staff is friendly. Everything in the dining room is always clean.
Atmosphere: 5
Food: 5
Service: 5
I go here almost every day with my mom and this place is my absolute favorite restaurant. And I also know the manager, Steve, he is probably in my top three of nicest people. All in all I absolutely love the restaurant. And Steve if you read this,thank you for all the amazing service you've done for me and my family.
Atmosphere: 5
Food: 5
Service: 5
My favorite location!! Always friendly ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Moe's Famous Queso, Guacamole, Chicken Bowl, Redneck Nachos, Queso, Bowl, Burrito, Chocolate Chip Cookie, Quesadilla
Always come every week and LOVE the food!! Friendly staff and greeting.
Atmosphere: 5
Food: 5
Service: 5
It's just another burrito/ bowl place. It's ok. Nothing worth going back for. If they would lower the price and give reasonable portions, it might be worth it. If you like loads of food on top of slightly warm meat and rice, this might be the place for you.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Bowl
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