No cash excepted and must use self ordering. I don't like that and I will not be returning customer.
Michele Schmidt
We have not had steak n shake in years and it did not disappoint the burgers and shakes were amazing.
Mike Buzzard
No longer have the orange freezes which is why I mainly went....double cheeseburger was medioxre at best
Kristine Saso
Staff was very friendly. Food was fresh & tasty. Only complaint was the way they scan for the drinks at dine in. Never seen this at my local store & it was confusing.
Atmosphere: 4
Food: 5
Service: 5
Cassie Brown
Kiosk ordering sucks! Had to ask for ranch, honey mustard, and fry seasoning. Drink system also sucks!
Sherry Brewer
It was good.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Fries, Hamburger, Bacon Burger, Dr Pepper
Chakita S
Having moved from Omaha I’d always have to get this when we’d go to Texas or something. Having it up the street OH MY GAWD. I know to some it’s just a fast food place but those tenders with the buffalo sauce have me in a chokehold.
Atmosphere: 5
Food: 5
Service: 4
Cyber
Usually go here when we are out and about, the cashier was not pleasant and the food was sloppy. Used to be so good maybe today was off for them.
Atmosphere: 1
Food: 2
Service: 1
Mary Nurse
This place is my most favorite burger joint anywhere. The cotton candy shake is to die for. And every burger so far hasn't disappointed. The customer service here has always been friendly and respectful. Love you all so much. Thank you for always being consistant with your freshness and quality. Can't wait til next visit.... yum yummy 😋
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Hamburger, Single Steakburger with Cheese, Frisco Melt and Cheese Fries
Food was great but took extremely long time to receive my order. I was in the drive thru and I was the only customer there....and it took almost 30min to receive my food.
Atmosphere: 1
Food: 5
Service: 1
Poppy Harlow
Get rid of the crappy iPads you have to order on and bring back the waiters and waitresses!!!! Steak and Shake claims to be an old fashioned restaurant…. there were no electronic devices in the 50s. Also the staff are clueless and are not friendly. I ask the manager when walking into the place where can I order my food and they responded “Hold on a minute we will be with you.” instead of wait in line behind the iPad sir.
Atmosphere: 1
Food: 3
Service: 1
M Webster
We took a large group. Food was out in a reasonable time and everything was delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Jacob Campbell
The staff here are not very friendly. They seem very unhappy to be at work. No smiles no greeting. Zero customer service experience obviously. The management team should do a better job at hiring friendly warm faces to interact with the customers. The food was great though!
I love steak n shake
No cash excepted and must use self ordering. I don't like that and I will not be returning customer.
We have not had steak n shake in years and it did not disappoint the burgers and shakes were amazing.
No longer have the orange freezes which is why I mainly went....double cheeseburger was medioxre at best
Staff was very friendly. Food was fresh & tasty. Only complaint was the way they scan for the drinks at dine in. Never seen this at my local store & it was confusing.
Atmosphere: 4
Food: 5
Service: 5
Kiosk ordering sucks! Had to ask for ranch, honey mustard, and fry seasoning. Drink system also sucks!
It was good.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Fries, Hamburger, Bacon Burger, Dr Pepper
Having moved from Omaha I’d always have to get this when we’d go to Texas or something. Having it up the street OH MY GAWD. I know to some it’s just a fast food place but those tenders with the buffalo sauce have me in a chokehold.
Atmosphere: 5
Food: 5
Service: 4
Usually go here when we are out and about, the cashier was not pleasant and the food was sloppy. Used to be so good maybe today was off for them.
Atmosphere: 1
Food: 2
Service: 1
This place is my most favorite burger joint anywhere. The cotton candy shake is to die for. And every burger so far hasn't disappointed. The customer service here has always been friendly and respectful. Love you all so much. Thank you for always being consistant with your freshness and quality. Can't wait til next visit.... yum yummy 😋
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Hamburger, Single Steakburger with Cheese, Frisco Melt and Cheese Fries
Restaurantji Recommends
Chili is amazing
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: French Fries, Hamburger
Food was great but took extremely long time to receive my order. I was in the drive thru and I was the only customer there....and it took almost 30min to receive my food.
Atmosphere: 1
Food: 5
Service: 1
Get rid of the crappy iPads you have to order on and bring back the waiters and waitresses!!!! Steak and Shake claims to be an old fashioned restaurant…. there were no electronic devices in the 50s. Also the staff are clueless and are not friendly. I ask the manager when walking into the place where can I order my food and they responded “Hold on a minute we will be with you.” instead of wait in line behind the iPad sir.
Atmosphere: 1
Food: 3
Service: 1
We took a large group. Food was out in a reasonable time and everything was delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
The staff here are not very friendly. They seem very unhappy to be at work. No smiles no greeting. Zero customer service experience obviously. The management team should do a better job at hiring friendly warm faces to interact with the customers. The food was great though!
Atmosphere: 1
Food: 5
Service: 1
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