I always order through the app, always have to wait for it to be ready. I ordered through the app yesterday, Feb 7, got to the restaurant at the time it said the order would be ready, and they said they didn’t have my order, but the money was taken out of my account. I waited 15 minutes and they still hadn’t received my order. The manager looked at my app to verify I chose the correct location. I had somewhere to be and couldn’t wait any longer, so I asked for a refund. The manager told me she didn’t have my order so she couldn’t issue a refund. I told her I understood that but I paid for something that I never received and she refused to make my order or give me a refund. I sent a message on the Subway website which was sent to the owner and all he responded with was thank you for letting us know about the issue with the app. I am contacting my bank on Monday and hopefully I can get a refund. That is horrible management and ownership to keep someone’s money and not give them a product that they paid for.
Atmosphere: 1
Food: 4
Service: 1
Donna
It was nice to get outta the house for a bit until I arrived here...
Atmosphere: 3
Food: 3
Service: 3
Rayna Hnatusko
I asked for double meat and still the sandwich is just mostly bread, super stingy with the toppings on all the sandwiches me and my friends got, don't recommend this one, the one in Walmart is better!
Atmosphere: 1
Service: 2
Mercedes Yvette
This place has the worst customer service ever at the drive thru window. My coworkers told me don't go to this particular Subway drive thru window because they are known for rudeness and insulting customers. Each time I have gone to the drive thru, it's always the same thing. This lady always mocks the drive thru customers. RUDENESS AT IT FINEST!
Atmosphere: 4
Food: 4
Service: 1
Tim Holland
This is one of the best subways in town , always clean and great service , very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Nece Perkins
They are VERY RUDE and slow.
Atmosphere: 1
Food: 2
Service: 1
Erik Moss
Nothing but great things to say about this location. I'm only voicing my opinion that Subway getting rid of their buffalo sauce and several of their sandwiches and making things online. Only exclusives is dumb and needs to be changed and will affect how much. I personally use this business on my lunch break
Atmosphere: 4
Food: 3
Service: 5
Thomas Taylor
Rude ladies working there. Sandwich was ok. Not a good way to earn repeat business. Don't they know that customers are who pays them?
Atmosphere: 1
Food: 3
Service: 1
Kim
If franchise owners don't want to accept coupons, that's their choice and I get it... BUT...if owners decide to accept coupons, they need to offer whatever the coupon says it's good for... not from ONLY 4 SANDWICHES!! I'LL spend my $ 15 where my business is appreciated!
Atmosphere: 1
Service: 1
Chassis Leslie
My sandwich was made wrong . They didn’t toast my sandwiches or nothing . Rushing me to order . I ask how much 2 sprites was and they acting like they had a attitude cause I didn’t order it with my sandwiches
We get take out from your store often. Today, we didn't want to go out, so had food delivered. VERY Disappointing! All veggies, very little meat. Step up your game with delivery Subway!
Food: 1
Jashmin Patel
So clean and friendly service?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Tracie Owens
Love everything about this Subway! The people are friendly and the service was great! Definitely recommended.
Atmosphere: 5
Food: 5
Service: 5
Thomas Tipton
Great food fresh and
Atmosphere: 4
Food: 5
Service: 5
B Paseur
Ordered a Philly steak sandwich & it was bread, Mayo, mustard & vegetables. Little or NO meat! I have not been there in quite sometime, but the sandwich was a veggie no where near a Philly steak. I will not go back & I work literally down the street & will inform everyone about this
I always order through the app, always have to wait for it to be ready. I ordered through the app yesterday, Feb 7, got to the restaurant at the time it said the order would be ready, and they said they didn’t have my order, but the money was taken out of my account. I waited 15 minutes and they still hadn’t received my order. The manager looked at my app to verify I chose the correct location. I had somewhere to be and couldn’t wait any longer, so I asked for a refund. The manager told me she didn’t have my order so she couldn’t issue a refund. I told her I understood that but I paid for something that I never received and she refused to make my order or give me a refund. I sent a message on the Subway website which was sent to the owner and all he responded with was thank you for letting us know about the issue with the app. I am contacting my bank on Monday and hopefully I can get a refund. That is horrible management and ownership to keep someone’s money and not give them a product that they paid for.
Atmosphere: 1
Food: 4
Service: 1
It was nice to get outta the house for a bit until I arrived here...
Atmosphere: 3
Food: 3
Service: 3
I asked for double meat and still the sandwich is just mostly bread, super stingy with the toppings on all the sandwiches me and my friends got, don't recommend this one, the one in Walmart is better!
Atmosphere: 1
Service: 2
This place has the worst customer service ever at the drive thru window. My coworkers told me don't go to this particular Subway drive thru window because they are known for rudeness and insulting customers. Each time I have gone to the drive thru, it's always the same thing. This lady always mocks the drive thru customers. RUDENESS AT IT FINEST!
Atmosphere: 4
Food: 4
Service: 1
This is one of the best subways in town , always clean and great service , very friendly staff
Atmosphere: 5
Food: 5
Service: 5
They are VERY RUDE and slow.
Atmosphere: 1
Food: 2
Service: 1
Nothing but great things to say about this location. I'm only voicing my opinion that Subway getting rid of their buffalo sauce and several of their sandwiches and making things online. Only exclusives is dumb and needs to be changed and will affect how much. I personally use this business on my lunch break
Atmosphere: 4
Food: 3
Service: 5
Rude ladies working there. Sandwich was ok. Not a good way to earn repeat business. Don't they know that customers are who pays them?
Atmosphere: 1
Food: 3
Service: 1
If franchise owners don't want to accept coupons, that's their choice and I get it... BUT...if owners decide to accept coupons, they need to offer whatever the coupon says it's good for... not from ONLY 4 SANDWICHES!! I'LL spend my $ 15 where my business is appreciated!
Atmosphere: 1
Service: 1
My sandwich was made wrong . They didn’t toast my sandwiches or nothing . Rushing me to order . I ask how much 2 sprites was and they acting like they had a attitude cause I didn’t order it with my sandwiches
Restaurantji Recommends
We get take out from your store often. Today, we didn't want to go out, so had food delivered. VERY Disappointing! All veggies, very little meat. Step up your game with delivery Subway!
Food: 1
So clean and friendly service?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Love everything about this Subway! The people are friendly and the service was great! Definitely recommended.
Atmosphere: 5
Food: 5
Service: 5
Great food fresh and
Atmosphere: 4
Food: 5
Service: 5
Ordered a Philly steak sandwich & it was bread, Mayo, mustard & vegetables. Little or NO meat! I have not been there in quite sometime, but the sandwich was a veggie no where near a Philly steak. I will not go back & I work literally down the street & will inform everyone about this
Atmosphere: 4
Food: 1
Service: 4
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