Tom Brown's Restaurant - Huntsville

Go somewhere else. We started out with crab claws which were so over cooked they were like chicken texture. The reason being some were 1" long while some were 4" long. The larger ones ( only a couple) were cooked great. My wife ordered filet (cooked medium) and I the ribeye (cooked medium) and they were both well done. The asparagus was cold when served. Tasted like it had just melted the cheese on top and not cooked at all, very hard. We had 1 drink each with water and our bill was $170 pre tip. Definitely can find much better food for that kind of money.

First time eating here celebrating our anniversary What an amazing experience Wonderful food wonderful staff Will definitely be coming back

This was our first time there and we chose it for our 29th anniversary. Couldn't have had a better experience. Our server was very friendly and knowledgeable and our food was perfectly cooked. We will skip the appetizer next time to leave room for the fantastic looking desserts!

Very disappointed with my first experience here! It was my wife’s birthday and not only was there no birthday treatment (although someone a few tables over got a song and all) they didn’t have the entree she wanted. She settled for something else which actually cost way more! Definitely NOT satisfied! Way too much money spent for such poor service!

Atmosphere: 3

Food: 4

Service: 2

Went for my wife's birthday. Not only did she NOT get birthday treatment (someone a few tables over got a song and all) but they didn't have the entree she wanted or the bread and butter that comes with any entree!!!! She picked a different entree and it was ok but cost way more!!! This was not worth the money! Could have had a better experience elsewhere for wwwaaayyyyy cheaper!!!

Excellent and beautifully decorated. Melt in your mouth filet and desserts.

Atmosphere: 5

Food: 5

Service: 5

Very nice ambience and decorations were beautiful. The food was great and when one item was too spicy for my quest the waitress took care of it very professional. Everything was awesome and I will be back soon.

Our first visit to Tom Brown's was a wonderful experience. We were a bit concerned based on other reviews however our total experience was amazing. The food was absolutely delicious and Tammie our server was just delightful and very attentive. The true highlight was the brown butter cake with 3 berry sauce and ice cream for dessert. We will remember that for a LONG time--it was that good!

Food: 5

Service: 5

In deciding whether to choose this restaurant to celebrate my mother‘s 90th birthday, my husband and I personally went into the restaurant a couple of nights beforehand to check out the seating possibilities as my mother has hearing and mobility issues. It took a while for someone to come to the front desk to help us, but a young lady eventually arrived and I told her what we would be celebrating. She showed us a couple of tables that would work nicely for our party of five and would be easy for my mother to get to.
My husband and I arrived about 10 minutes before our reservation on s Saturday night. Again, there was no one at the front desk so my husband had to go ask for assistance. The two employees that came up to the front desk seemed young and inexperienced. The young lady told me that they would have to “go set up our table”. This made no sense to me as we had a reservation at 6 o’clock for only five people. The young lady left and we stood waiting for her to return and show us to our table. Finally, after about five minutes had passed and no one had returned to seat us, I walked into the main area to find the young lady. I asked her if they had set our table up and I showed her the table that we thought we would be seating at for dinner. She told us that we could not have that table, but that we could sit “anywhere in the restaurant that we wanted.” Obviously, her statement that they were going to set up our table was not correct. And since most of the tables are four tops I asked if she intended to pull two of those together in the middle of the restaurant floor. She just continued to repeat that I could “sit wherever I wanted”. I was a bit put out with this attitude, but we were told that a manager would come help us. A man came out of the kitchen and obviously was not the floor manager. And he was no help whatsoever. He repeated that we could “sit anywhere in the restaurant that we wanted”. Seeing that the restaurant staff was not going to do anything to fix the situation, we finally found a table that would seat the five of us. About that time my mother arrived and we got her seated. Right after that, another member of the staff came up to me and said that they had made some adjustments and then we could actually have the table I had initially asked for. By then it was too late. My mother was already in place, as was everyone else at the table.
The only saving grace of the night was our server, Kayla. She was wonderful. And she was actually the only person that mentioned my mother’s birthday. We have had celebrations at numerous restaurants for years. And typically, on such an occasion, either a drink is offered to the birthday person, or perhaps a complementary dessert. And members of the staff usually stop by to wish a happy birthday. None of this happened at Tom Brown’s Restaurant. Of course, my family made sure that my mother enjoyed her special evening.
They were a few issues with the food, as in some of it being overcooked or not served when requested. But those were issues I could overlook. It’s hard to overlook spending over $500 at a restaurant where the majority of the staff is inexperienced and not helpful. And where no one made any kind of effort to wish my mother a happy birthday or have something special done for her.
Prior to writing this review, I did contact the restaurant and eventually spoke to one of the co-owners. Lots of excuses were made And somewhat of an apology was given. But the damage was done.
We were invited to come back and give the restaurant second chance, but there was no incentive to do that. There was no offer of “please have drinks on us to help make up for the bad experience”. Or even “please have a dessert on us”. Why would I want to go back and chance having a dinner just as poorly managed at such an expensive restaurant. I do not plan to ever visit this restaurant again.

Atmosphere: 2

Food: 4

Service: 2

Wonderful dinner with family. Steak was cooked to perfection!

Atmosphere: 5

Food: 5

Service: 5

We (6family members) ate there tonight. We were there for 2 hours! Service was slow. We went early at 5:30 hoping to avoid a long dining experience. The worst thing though, was that they never removed our dinner dishes! We were served our dessert choices with the dirty dinner dishes still on the table! They were still on the table when we paid the bill and left. This is unacceptable.

Atmosphere: 4

Food: 5

Service: 3

I had the filet, loaded baked potato and Caesar salad. Delicious!!! My husband had the seafood pasta and said it was very good too. And of course we had to get the chessaberry pie!

Service was great but their menu doesn’t match their website. Many items not available. Rolls were hard… Ahi Tuna served warm… no fresh ginger… bacon raw on bison filet. But filets were cooked right and tender.

What a wonderful birthday dinner for J. Tom Browns was fabulous! We had the fried green tomatoes for an appetizer. They were great but the sauces could be better. The roumelade sauce that goes with the crab cakes was the better of the two. Next time we’re definitely trying the crab cakes.
The rolls were ok.
I had the tenderloin tops with mashed sweet potatoes. Yummy! Such a great flavor for the steak.
J had the bison filet and baked potato. It was tender and tasty!
We had the house made dessert- which was a cake with fruit compote. Fabulous! This place was pricey but it was worth it! We will be back.

Atmosphere: 5

Food: 5

Service: 5

Austin provided flawless service, knowledgeable and pleasant with excellent timing and follow through 👌