Starbucks

2643 Valleydale Rd, Hoover
(659) 903-2007

Recent Reviews

charley richards

I ordered 3 things off doordash. Only received 2 items. Called the store and was told that it’s Doordashes problem, even tho it’s on the employees to load the bags for Doordash. Didn’t appreciate the no help i got from Starbucks.

Elizabeth Cooper

Always friendly service and great food/coffee.

Atmosphere: 5

Food: 5

Service: 5

Paris Topazi

Hands down the worst Starbucks drink i’ve ever had. Lukewarm at best. Tasted like liquid sugar - couldn’t even hardly get it down. Gentleman at the window was super polite & friendly. I originally tried to order a caramel brûlée latte but they were out of the mix so he suggested a white choc mocha w/ a pump of caramel. Sounds good with me. I didn’t expect to get charged an extra $.80 cents for caramel when they’re out of mix and offering to sub it with something else, it’s not like i wanted to order that originally, but whatever - i obliged without saying anything. Clearly whoever made the drink poured the entire bottle of caramel in there. I couldn’t taste coffee whatsoever - just sugar. Kinda disappointing way to start my morning after spending $6+ on a drink in this economy.

Food: 1

Service: 5

MrsOlatubi

It's that time of year for red cups. There are thousands of Starbucks, they basically serve the same drinks, food, and also selling the same Starbuck's merchandise.What makes this place unique, the customer service. The cheery greetings, small conversations with the staff while waiting for your drinks. That's what hospitality is all about. Kudos to an amazing store that knows how to deliver a product by adding a smile, greeting, and overall kindness to your day!

Atmosphere: 5

Food: 4

Service: 5

Danny Provenza

Great locationGreat

Atmosphere: 5

Food: 5

Service: 5

Daniel Seay

Friendly staff, quick movement through the drive-thru, and a pleasant indoor atmosphere if you decide to stay inside.

Atmosphere: 5

Food: 5

Service: 5

kim Q

I have been working an extra job this month and found this Starbucks in the area. I've used the drive through about 5 times already and it's been amazingly fast. The employees are super friendly. Even used a "Good Monday morning, what can we make for you". Then, at the window if there is a small wait, the employee asks how your day or week is. He has done this every time so it's not just a one day fluke. Much better than staring at a closed window while waiting. Very good job! It's customer service you unfortunately don't see much of anymore...especially during a very busy morning rush.

Food: 5

Service: 5

T McC

This was my first time visiting this Starbucks in Valleydale. The atmosphere was calm and so peaceful.

Atmosphere: 5

Food: 5

Service: 5

Almas Ghaziani

love this place!!!

Atmosphere: 4

Food: 5

Service: 5

meghan wilson

Not sure if the drive thru speaker is busted or what but everytime i come to this location my order is wrong. It never fails.

Atmosphere: 2

Food: 3

Service: 1

Mary Montgomery

Really? We weren’t served because they closed 20 minutes early. No more Starbucks for me. I’m done.

Alex S.

Cheerful and great baristas here. Got the honey citrus mint tea through the drive through

WB Hoff

Quick and easy to get to. They don't always have the order ahead working, so that is a bummer, but that seems to be a lot of Starbucks doing that.

Atmosphere: 5

Food: 3

Service: 5

Sherry Johnston

This location is convenient for the days I want to treat myself.

Atmosphere: 5

Food: 5

Service: 5

Tammy Adkins

I love the Starbucks Barista Favorite. It's been my go to drink for the past couple of weeks. It's amazing and taste so good. I hope they keep it on the menu because I just love it. Service is awesome here too.?

Atmosphere: 5

Food: 5

Service: 5

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