Domino's Pizza

1506 Montclair Rd, Irondale
(205) 956-8300

Recent Reviews

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Adam Nance

the customer service and lack of accuracy in delivery orders makes this place a borderline scam. they will take nearly an hour to deliver a cold pizza and then have unacceptable replacement policies. they demanded I give them the uneaten pizza they gave me BACK and the manager assured me they wouldn't be selling it to any other customers but after my experiences with this place I wouldn't be surprised if that were a white lie. I ordered a seven topping pizza using the mobile app and they delivered a cheese pizza and then kept reassuring me they didn't believe I was lying in a condescending manner that led me to believe they did in fact think I was lying. I feel disrespected and raked over. the store manager let me know it's against company policy to give contact information for district managers and I can only imagine that's either a lie or they get so many complaints for bad service the district manager's phone would melt, unlike the cheese on this cold cheese pizza I didn't order.

Atmosphere: 1

Food: 1

Service: 1

wykinia kelly

The pizza was horrible too much sauce and not enough cheese or topping!! Very disappointed

Atmosphere: 5

Food: 1

Service: 5

MissMoonPie

Probably the freshest we’ve ever received

Atmosphere: 5

Food: 5

Service: 5

Abdeljalil Hadi

The pizza was good and was ready on time

Atmosphere: 4

Food: 4

Service: 4

Ford Henley

Loud music so I had to yell my order. The pizza is undercooked and they didn’t cut it. It tastes ok

Atmosphere: 2

Food: 3

Service: 3

Christy Heron

Awesome food, the best Philly cheese steak pizza I've ever eaten. Great service with a friendly staff. We always order from this location, we love it. The GM Lee is really loved by everyone in the community as well as his staff. Thanks for making our visit quick and enjoyable and our dinner amazing.

Atmosphere: 5

Food: 5

Service: 5

Zanarda Johnson

Ordered delivery… never received it. I called once and I’m sure that’s how they remembered my number because they never answered again. I went to the store.. spoke with the manager. She lied!! Because I never received my refund. I will NEVER order from Dominos again. I can’t trust the people or the establishment as a paying customer.

Service: 1

Solomon Samson

We ordered our food two hours ago. Still waiting on it. Nobody at this location is answering the phone, and there is no customer support on the website. We decided to try Domino's tonight. We'll be back to ordering from Papa Johns after this.

Atmosphere: 1

Food: 1

Service: 1

Olivia Rowland

Ordered a Hawaiian pizza with banana peppers and onions, and waited over an hour to get a pizza with only banana peppers and onions. Location does not answer the phone no matter how long it rings, and because it’s a franchise, Domino’s customer service can’t do anything. Save your time, money, and peace of mind. Go anywhere else.

Atmosphere: 1

Food: 1

Service: 1

Morgan-Lee Lowery

We ordered a pizza to this location by mistake and by the time they answered the phone the pizza was already ready. And the hold music sucks!!!!!

Haytham Yousif

why its ok to send out food that is burnt. that's the second time im having issues from this location. whoever preparing the food doesn't care about the quality. he/she doesn't deserves to be in your kitchen working for you.

Update: on 04/17/2025 ordered delivery online to my work place around 11:30am, the driver show up later around 2:00pm. This location is 10min away from my work place. 2hrs to deliver my food.
This location is a joke. Never coming back.

Raquel Herrera

Terrible place to buy the workers with a bad face like you're going to ask they don't even have empathy and they don't attend on time either there are cockroaches that disgust

Food: 1

Sourav Saini

Experience was very bad people work there you waiting for order no problem be helps you. have to wait make your order like 15 mint staff is not good I gave 0 point for everything

Recommended dishes: Burnt Pizza

Clandestiny

People are trippin I swear. I've ordered 3 pizzas the last month and NOTHING was wrong. They were all good. ITS PIZZA. It's not some 5 star sit down restaurant. And they are always nice when I go in to get it. I also leave a tip because it's a service regardless.

Atmosphere: 5

Food: 5

Service: 5

Kayla Robbins

Same as the people below have commented. Worst dominos ever. After an hour of my order saying “prepped” I started calling to check the status. No one will answer the phone. So I drove to the store. Girl at the register asked for the address on my order and the walked off talking on her cell phone. Once my order was ready I asked for the delivery fee to be taken off and they told me they couldn’t do that without refunding the whole order and running it through again. I asked if they would just credit that amount to my account, he said yes but didn’t do anything so doubtful that was done. Meanwhile, the phones were ringing and no one was answering them including the employee on her personal phone. When I asked the guy why no one was answering the phones he said they don’t answer them unless they are caught up on orders. I highly suggest not ordering from this dominos. Whoever the manager is needs to be fired.

Atmosphere: 1

Food: 3

Service: 1

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