Jack's Family Restaurant
80 AL-195, Jasper
(205) 384-4452
Recent Reviews
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A great place for lunch
Very nice employees clean. And fair service.
Not great service, got my order wrong, then gave me another card order ... Bad timing, for us...
Nice clean restaurant with good food and fast friendly service
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Sandwich, Bacon Egg & Cheese Biscuit, Chicken Biscuit
bought a sweet tea and two fries
sweet tea looked like orange juice my friend said fries where cold and stale don’t ask how i tasted stale in fries but i did they where also very over seasoned and most of the time at drive through they would ask is that all and also would you like some sauce with those we dident get asked either we just got some word we couldent make out said something like gzgzbahzn it’s what we could make out
Food: 1
Service: 1
They weren't busy and we still had horrible service and the food was cold. My kids food looked like it was cooked 2 days prior. My family won't be back to this Jack's.
The lobby was dirty and out of everything.
Atmosphere: 2
Food: 2
Service: 2
Staff is messy and full of drama. Accusing old people of being creepy
Atmosphere: 1
Food: 3
Service: 1
It's fast food
Atmosphere: 3
Food: 3
Service: 4
Fast food ,good service, kind happy employees always above and beyond. The easiest place to get a burger any time of day
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Fried
The hamburger buns were burnt, the worker was rude, order the three $3.79 shake and they only filled it half full and argued that it was full, ordered large fries and got small fries.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Cheeseburger
Restaurantji Recommends
Ordered a big bacon and got a cheeseburger. Took it back in to tell them, and they slapped another patty and some bacon on it, then handed it back. My husband said his food tasted horrible, and well, I didn't eat mine, so I'm not sure how it would have tasted. It didn't look good.
Atmosphere: 1
Food: 1
Service: 1
They make the best milkshakes!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biscuits & Gravy, Cheeseburger
got honked at in the fully stopped line at peak breakfast time, the ultimate jacks experience, 10/10 will come again, probably tomorrow honestly, because I’m a fatty who likes gravy biscuit too much
Vegetarian options: Fried chicken
Parking: good luck
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biscuits & Gravy, Double Gravy
Have been coming here for breakfast for years and it’s always good, but today, I ordered a sausage and egg biscuit and they put cheese on it. And I was not very fond of the cheese. Now, I understand that what I ordered was not on the menu and what they gave me is on menu but frankly it is unacceptable. I will be coming back. And you be wondering why I would order something like this, and it’s because I like to eat the egg and then put jelly on my sausage biscuit because that’s how I ate it growing up, and it’s nostalgic.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Biscuits & Gravy, Bacon Egg, Double Gravy, Cheeseburger
Stopped by this location for dinner after work and have never been so disappointed with a Jack's as I was last night .I ordered two combo meals and a hamburger.The hamburger was never put in the bag .I ordered a 2 PCs chicken dinner and the chicken was either old or fried twice it was dry and hard to chew with an odd taste of old grease .The second combo was the steakhouse sandwich on toast and the employees couldn't even be bothered to toast both pieces of bread just one piece.I could see if they were busy but this wasn't the case just seemed to be some lazy employees.We will not return.
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