At least once a week, my mom and I go to Burger King to pick up breakfast before going to her office. There are many fast-food restaurants in town in which we can go, but Burger King usually has the shortest line and consistently gets our order correct. A couple of weeks ago, they messed up on our order. They forgot to include my mom’s ham, egg and cheese croissant in the bag. Once we got to my mom’s office and realized it, we called the restaurant to explain what was not included in the bag. They apologized and asked if we could come back to get it. We told them we would be back in about ten minutes. The employee who answered the phone was the most polite and understanding fast-food employee. Usually, when you call a fast-food restaurant, the worker who answers the phone is anything but polite. We thought we would surely get the rude comments when we went back to pick up the rest of our order. Surprisingly, when we got there, not only did they give us the croissant that was missing in our order, but they completely remade the order, including an extra ham, egg, and cheese croissant. This was the best experience we have ever had when getting a fast-food order corrected.
Atmosphere: 5
Food: 5
Service: 5
Htiek Mahned
The worst BK to ever exist. It must be a Lincoln thing because no restaurant here ever meets the mark
Atmosphere: 1
Food: 1
Service: 1
Brett Morrison
Food was ok, not great. Minimal staff; and they acted like they were bothered by customers being there. Floors were sticky, and almost no one dining in. Drive thru was also slow while I was there, with most folks having to pull up and wait for their food to be brought out.
Atmosphere: 2
Food: 3
Service: 1
Toney Anderson
Food made me sick on the stomach.
Kevin Hulsey
This Buger King , Is the Most Nasty Restaurant , The Rudest Management Staff , They Really Need to close this Location , Bugs In Lobby , Don't waste your money going in there , And there outside Garbage By Front Door , Smells so Nasty ,
Tito Hawkins
Beside the fact that they are very nice. They got the thickest girl in the world working in there. And she had a nice attitude. Nowadays you can't find them both in one person.
Mark
The hours are incorrect on Google .
Crista Miller
I haven’t been to a BK in about 8 months but we stopped here to grab some lunch. What in the world has happened to Burger King? The chicken fries were really skinny and dark. It was like eating burnt crust, hardly any chicken. My son’s chicken nuggets were almost black, and hardly any meat inside. The drinks aren’t accessible to you Annie so I couldn’t choose what to get without asking what they had in the back where I can’t even see for myself. You can’t access the ketchup yourself anymore either, so when I needed ketchup for my family of 4, I got 5 packets. That’s it. I’m really disappointed. I expect this kind of garbage from “competitors”, but never expected it from BK, whom I always preferred. Such low quality fast food for such high prices. I’m embarrassed for them.
My husband and I stopped in for lunch at1130 I ordered spicy chicken and he got chicken bacon sandwich my sandwich was cold and drinched in hot sauce and his was just cold the fries where to we where the only people there i would have waited for hot food we did not finish our food so we wasted our $$$
Atmosphere: 5
Food: 1
Service: 4
Yura Zvir
worst service i have ever seen
William Mitchell
Kid-friendliness: The lady taking orders had a look on her face like she was not happy being there and she was very rude to a customer ordering after me. He laid his money on the counter instead of handing it to her and she was very rude to him because of it. She did not have on a name tag but it was a black lady on 9/8/2024 around 6:50 pm. I herd the customer tell the other three guys he was with that he would not be back because of it. I may not be back as well.
At least once a week, my mom and I go to Burger King to pick up breakfast before going to her office. There are many fast-food restaurants in town in which we can go, but Burger King usually has the shortest line and consistently gets our order correct. A couple of weeks ago, they messed up on our order. They forgot to include my mom’s ham, egg and cheese croissant in the bag. Once we got to my mom’s office and realized it, we called the restaurant to explain what was not included in the bag. They apologized and asked if we could come back to get it. We told them we would be back in about ten minutes. The employee who answered the phone was the most polite and understanding fast-food employee. Usually, when you call a fast-food restaurant, the worker who answers the phone is anything but polite. We thought we would surely get the rude comments when we went back to pick up the rest of our order. Surprisingly, when we got there, not only did they give us the croissant that was missing in our order, but they completely remade the order, including an extra ham, egg, and cheese croissant. This was the best experience we have ever had when getting a fast-food order corrected.
Atmosphere: 5
Food: 5
Service: 5
The worst BK to ever exist. It must be a Lincoln thing because no restaurant here ever meets the mark
Atmosphere: 1
Food: 1
Service: 1
Food was ok, not great. Minimal staff; and they acted like they were bothered by customers being there. Floors were sticky, and almost no one dining in. Drive thru was also slow while I was there, with most folks having to pull up and wait for their food to be brought out.
Atmosphere: 2
Food: 3
Service: 1
Food made me sick on the stomach.
This Buger King , Is the Most Nasty Restaurant , The Rudest Management Staff , They Really Need to close this Location , Bugs In Lobby , Don't waste your money going in there , And there outside Garbage By Front Door , Smells so Nasty ,
Beside the fact that they are very nice. They got the thickest girl in the world working in there. And she had a nice attitude. Nowadays you can't find them both in one person.
The hours are incorrect on Google .
I haven’t been to a BK in about 8 months but we stopped here to grab some lunch. What in the world has happened to Burger King? The chicken fries were really skinny and dark. It was like eating burnt crust, hardly any chicken. My son’s chicken nuggets were almost black, and hardly any meat inside. The drinks aren’t accessible to you Annie so I couldn’t choose what to get without asking what they had in the back where I can’t even see for myself. You can’t access the ketchup yourself anymore either, so when I needed ketchup for my family of 4, I got 5 packets. That’s it. I’m really disappointed. I expect this kind of garbage from “competitors”, but never expected it from BK, whom I always preferred. Such low quality fast food for such high prices. I’m embarrassed for them.
Hours are not true for several late night trips
Atmosphere: 1
Food: 1
Service: 1
The assistant manager was rude as hell.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
My husband and I stopped in for lunch at1130 I ordered spicy chicken and he got chicken bacon sandwich my sandwich was cold and drinched in hot sauce and his was just cold the fries where to we where the only people there i would have waited for hot food we did not finish our food so we wasted our $$$
Atmosphere: 5
Food: 1
Service: 4
worst service i have ever seen
Kid-friendliness: The lady taking orders had a look on her face like she was not happy being there and she was very rude to a customer ordering after me. He laid his money on the counter instead of handing it to her and she was very rude to him because of it. She did not have on a name tag but it was a black lady on 9/8/2024 around 6:50 pm. I herd the customer tell the other three guys he was with that he would not be back because of it. I may not be back as well.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Whopper Combo, Chicken Nuggets, Onion Rings, Hamburger
The chicken was so old you couldn’t bite it I couldn’t believe they handed it out to a customer I wouldn’t have gave it to a dog
Atmosphere: 1
Food: 1
Service: 1
Drive thru was quick and easy. Tried the Big Fish today. Was better than expected. Even has lettuce on it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Crispy Chicken Sandwich, Whopper Combo, Onion Rings, Hamburger
Loading...