Worst customer service I have recieved here ever! They act so rude towards the paying customer! Ask them to repeat the order back to you and they act like it’s a problem, when you tell them they are speaking too fast could you repeat one more time they really start treating you like your a problem! When I get to the first window to pay I ask again to repeat the order then they start laughing, I am just really disappointed that this is the service you get when you are a paying customer! Also in the end my order was wrong anyway!
Atmosphere: 1
Service: 1
Philip Haynes
This is seriously a place to avoid. They made me park for 30 minutes and they still kept most of my food. I'm in a wheelchair and don't get out much. It would be nice if there was something worth eating in Lincoln. This place is still worth avoiding. If you have issues they refer you to a national website. No place worth eating.
Atmosphere: 1
Food: 1
Service: 1
Eric Jenkins
Absolute disgrace everyone here has an attitude every time I come, and you would think for us as slow as they are. The food would come out hot and fresh and it never is. I’m disappointed every single time I come to this place but tonight was over the top, the manager name, Elijah is one of the rudest men I’ve ever Scene if you don’t wanna work for the public don’t work at McDonald’s that’s for sure. This place needs a complete makeover before I’ll come back here ever again. Food sucks and so does the people beware do not go to this place or you will be disappointed to
Atmosphere: 1
Food: 1
Service: 1
Eric Meyer
Worst egg McMuffin I've had in a long time. Also bathroom was disgusting.
MB
As slow as they are, everything should be correct and hot. Management here needs to be fired. Because nothing is ever correct. Then you hand me a bag that someone went through and expect me to eat the open food. All because you're too sorry to do your job. Then blatantly lied and said the bag was changed out. No it wasn't with the grease stain and bag still scrunched up. Then get a attitude because I didn't want a hash brown someone randomly touched. Now I could have caused a scene and acted ignorant right on along with her. Don't get mad because you chose not to read and exchange something that was open.
Atmosphere: 1
Food: 1
Service: 1
John Freeman
For some reason, the store is not serving food this morning. Ordered online, got in the drive thru line to get my food and the drive thru operator mumbled something and told me they aren't serving at this time. The staff is rude, unprepared, and unprofessional. I'd give this location 0 stars if that was an option.
Atmosphere: 1
Food: 1
Service: 1
Kendyl Collins
Had to sit in line for 30min that’s not acceptable and still did not get what I wanted we ordered a grinch meal ran out of salt and then we wanted the big Mac one ran out of big Mac sauce that’s just like how do you run out of big Mac sauce if you come to Lynn lock McDonald’s be sure to ask them if they have the ingredients because every morning they machine is down for frappe this McDonald’s is horrible. They need to make sure that they have the ingredients because they have a lot of people that want these things.
Service: 1
J DBWZ
I refuse to ever spend money where I am required to order at a kiosk. I will never come back here as long as I live.
Service: 1
N
Awful service. Been here multiple times. Could not be more disappointed. System is either down or workers don’t know what to do.
Atmosphere: 1
Food: 1
Service: 1
Kevin Tilley
They could not get order correct and seemed to not know what they were doing or care
i ordered a plain mcchicken and it was not plain, probably because the drive thru lady was too busy asking “ anything else? “ in a rush to hear me smfhh….
Atmosphere: 1
Food: 1
Service: 1
Jay G
Awful experience all around. After having to wait a long time, my food being wrong, I finally sat to eat and the cheeseburgers looked so bad I didnt even take a bite.
Nyesha Wilson
I ask for a cookie tote fresh. They told me okay. I get to the window and was there 45 seconds and they hand me my cookies. Why these folks warmed up the top cookies? So it was not fresh. Cookies were cold. Will not go back!!
Atmosphere: 2
Food: 1
Service: 2
James
Google says open until 11. Sign on the door says open until 11. Doors locked at 9:45.
Atmosphere: 1
Food: 1
Service: 1
Britteny Allie
I had gotten a 20 piece chicken nugget meal and my son went to bit into one and there was bones in so I tried to call McDonald's here in Lincoln and of course no answer.
Worst customer service I have recieved here ever! They act so rude towards the paying customer! Ask them to repeat the order back to you and they act like it’s a problem, when you tell them they are speaking too fast could you repeat one more time they really start treating you like your a problem! When I get to the first window to pay I ask again to repeat the order then they start laughing, I am just really disappointed that this is the service you get when you are a paying customer! Also in the end my order was wrong anyway!
Atmosphere: 1
Service: 1
This is seriously a place to avoid. They made me park for 30 minutes and they still kept most of my food. I'm in a wheelchair and don't get out much. It would be nice if there was something worth eating in Lincoln. This place is still worth avoiding. If you have issues they refer you to a national website. No place worth eating.
Atmosphere: 1
Food: 1
Service: 1
Absolute disgrace everyone here has an attitude every time I come, and you would think for us as slow as they are. The food would come out hot and fresh and it never is. I’m disappointed every single time I come to this place but tonight was over the top, the manager name, Elijah is one of the rudest men I’ve ever Scene if you don’t wanna work for the public don’t work at McDonald’s that’s for sure. This place needs a complete makeover before I’ll come back here ever again. Food sucks and so does the people beware do not go to this place or you will be disappointed to
Atmosphere: 1
Food: 1
Service: 1
Worst egg McMuffin I've had in a long time. Also bathroom was disgusting.
As slow as they are, everything should be correct and hot. Management here needs to be fired. Because nothing is ever correct. Then you hand me a bag that someone went through and expect me to eat the open food. All because you're too sorry to do your job. Then blatantly lied and said the bag was changed out. No it wasn't with the grease stain and bag still scrunched up. Then get a attitude because I didn't want a hash brown someone randomly touched. Now I could have caused a scene and acted ignorant right on along with her. Don't get mad because you chose not to read and exchange something that was open.
Atmosphere: 1
Food: 1
Service: 1
For some reason, the store is not serving food this morning. Ordered online, got in the drive thru line to get my food and the drive thru operator mumbled something and told me they aren't serving at this time. The staff is rude, unprepared, and unprofessional. I'd give this location 0 stars if that was an option.
Atmosphere: 1
Food: 1
Service: 1
Had to sit in line for 30min that’s not acceptable and still did not get what I wanted we ordered a grinch meal ran out of salt and then we wanted the big Mac one ran out of big Mac sauce that’s just like how do you run out of big Mac sauce if you come to Lynn lock McDonald’s be sure to ask them if they have the ingredients because every morning they machine is down for frappe this McDonald’s is horrible. They need to make sure that they have the ingredients because they have a lot of people that want these things.
Service: 1
I refuse to ever spend money where I am required to order at a kiosk. I will never come back here as long as I live.
Service: 1
Awful service. Been here multiple times. Could not be more disappointed. System is either down or workers don’t know what to do.
Atmosphere: 1
Food: 1
Service: 1
They could not get order correct and seemed to not know what they were doing or care
Restaurantji Recommends
i ordered a plain mcchicken and it was not plain, probably because the drive thru lady was too busy asking “ anything else? “ in a rush to hear me smfhh….
Atmosphere: 1
Food: 1
Service: 1
Awful experience all around. After having to wait a long time, my food being wrong, I finally sat to eat and the cheeseburgers looked so bad I didnt even take a bite.
I ask for a cookie tote fresh. They told me okay. I get to the window and was there 45 seconds and they hand me my cookies. Why these folks warmed up the top cookies? So it was not fresh. Cookies were cold. Will not go back!!
Atmosphere: 2
Food: 1
Service: 2
Google says open until 11. Sign on the door says open until 11. Doors locked at 9:45.
Atmosphere: 1
Food: 1
Service: 1
I had gotten a 20 piece chicken nugget meal and my son went to bit into one and there was bones in so I tried to call McDonald's here in Lincoln and of course no answer.
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