Ordered a turkey sausage egg and cheese bagel, the bagel was (i kid you not) rock hard. Took a good 10 seconds to bite all the way through. Everything else was cold. Iced caramel latte was given with what seemed no actual coffee in it, then when asked to remake it, was given attitude and a drive through door slammed in my face with a "fine." This place needs some work.
Food: 1
Service: 1
Katy Franks
Never a good experience here. Today I ordered a medium iced mocha at the drive thru. I was then asked what size and if I wanted it iced. The coffee I received wasn’t sweetened, I didn’t receive a straw, and my one iced donut was upside down in the bag. At least they got the medium and iced part right.
Food: 5
Service: 1
Emily Whaley
Had a good experience going through the drive thru. The service person was very friendly, and my order was accurate.
Food: 4
Service: 4
Kay Keiser
I'm tired of giving this place chance after chance to just give a halfway edible breakfast. Time after time, my coffee isn't right. It's a basic coffee with default cream and sugar, how is it different every time? I shouldn't be getting wake up wraps with one side still ice cold. Terrible quality.
Atmosphere: 1
Food: 1
Service: 2
rr
Black hashbrowns. Showed the cashier and they said that’s normal 😂 so avoid this place for food. Even the workers know it’s a joke there I guess lol
Atmosphere: 1
Food: 1
Service: 1
Dena Lee
I ordered inside. Waited 21 minutes for a single sandwich. Requested a refund. Was told only 3 people working. Drive thru line was very long!
Service: 1
Recommended dishes: Croissant
Ray Uzun
They are always out of something! So frustrating!
Atmosphere: 4
Food: 5
Service: 3
Essentially Shannon
I just tried to order food. The first item they said they were out of. The second item she told me she can’t make any food because they have too many orders. Is it not the idea of a business to build sales and make money. So you’re turning down orders because it’s lunch time and you happen to be busy. Weird…
Richliftz
Never going here again This Dunkin ran out of everything No large drinks No advertised drinks No hash browns No bacon Employees super rude Could not even give me a full cup of coffee When I ask for it all I get is an ugly look What a disgrace and disrespect
Atmosphere: 1
Food: 1
Service: 1
ricky rivera
Food is pretty standard. Service was terrible, started in the drive thru after a mobile order pickup. Ended up in the store and still waiting another 10mins while the employees looked scatter brained and not helpful at all. This is the second Dunkin in 5mil radius with the same level of customer service, management on-site no less! Seem like anyone can get a franchise and hire anyone these days. No pride in their work at all. Disappointing! Not expecting the Dinsey World experience but a smile, organized, timely service shouldn't be too much ask.
I would give it a zero if I could. The person taking orders AND the one in the window were both very unprofessional. The order taker had no idea what was going on. Kept repeating the wrong items back to us. They were out of many items which I understand but he was not being clear about it. There was much confusion about our drinks at the window. My sandwich was missing its cheese. Overall, I’m not impressed.
Atmosphere: 1
Food: 2
Service: 1
Jordan Lyles
After waiting for 30 minutes for an order, some of the order was wrong and some was just missing. After waiting for an additional 10 minutes I was told they were then out of the item I ordered after handing to another customer that just pulled up to the drive thru window. I asked for a refund to which they declined, because it was an online order. So I had to get something else that didn’t want.
Dont waste your time and money at a place that doesn’t value yours. Terrible customer experience.
Atmosphere: 1
Food: 1
Service: 1
robert dutton
Had to get my charge of Dunkin coffee
Atmosphere: 5
Food: 5
Service: 5
Morgan L
Both times we’ve been here the past two weeks the employees were rude and their inventory very limited. Waste of time.
Food: 3
Service: 1
Holly Miller
I thought the point of mobile ordering was to make the process faster. Not at this location. They are very rude and this is the second time I’ve experienced this. Will not be back to this location. If you want to wait over 20 minutes for a cup of coffee, then this place is for you
Ordered a turkey sausage egg and cheese bagel, the bagel was (i kid you not) rock hard. Took a good 10 seconds to bite all the way through. Everything else was cold. Iced caramel latte was given with what seemed no actual coffee in it, then when asked to remake it, was given attitude and a drive through door slammed in my face with a "fine." This place needs some work.
Food: 1
Service: 1
Never a good experience here. Today I ordered a medium iced mocha at the drive thru. I was then asked what size and if I wanted it iced. The coffee I received wasn’t sweetened, I didn’t receive a straw, and my one iced donut was upside down in the bag. At least they got the medium and iced part right.
Food: 5
Service: 1
Had a good experience going through the drive thru. The service person was very friendly, and my order was accurate.
Food: 4
Service: 4
I'm tired of giving this place chance after chance to just give a halfway edible breakfast.
Time after time, my coffee isn't right. It's a basic coffee with default cream and sugar, how is it different every time?
I shouldn't be getting wake up wraps with one side still ice cold. Terrible quality.
Atmosphere: 1
Food: 1
Service: 2
Black hashbrowns. Showed the cashier and they said that’s normal 😂 so avoid this place for food. Even the workers know it’s a joke there I guess lol
Atmosphere: 1
Food: 1
Service: 1
I ordered inside. Waited 21 minutes for a single sandwich. Requested a refund. Was told only 3 people working. Drive thru line was very long!
Service: 1
Recommended dishes: Croissant
They are always out of something! So frustrating!
Atmosphere: 4
Food: 5
Service: 3
I just tried to order food. The first item they said they were out of. The second item she told me she can’t make any food because they have too many orders. Is it not the idea of a business to build sales and make money. So you’re turning down orders because it’s lunch time and you happen to be busy. Weird…
Never going here again
This Dunkin ran out of everything
No large drinks
No advertised drinks
No hash browns
No bacon
Employees super rude
Could not even give me a full cup of coffee
When I ask for it all I get is an ugly look
What a disgrace and disrespect
Atmosphere: 1
Food: 1
Service: 1
Food is pretty standard. Service was terrible, started in the drive thru after a mobile order pickup. Ended up in the store and still waiting another 10mins while the employees looked scatter brained and not helpful at all. This is the second Dunkin in 5mil radius with the same level of customer service, management on-site no less! Seem like anyone can get a franchise and hire anyone these days. No pride in their work at all. Disappointing! Not expecting the Dinsey World experience but a smile, organized, timely service shouldn't be too much ask.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
I would give it a zero if I could. The person taking orders AND the one in the window were both very unprofessional. The order taker had no idea what was going on. Kept repeating the wrong items back to us. They were out of many items which I understand but he was not being clear about it. There was much confusion about our drinks at the window. My sandwich was missing its cheese. Overall, I’m not impressed.
Atmosphere: 1
Food: 2
Service: 1
After waiting for 30 minutes for an order, some of the order was wrong and some was just missing. After waiting for an additional 10 minutes I was told they were then out of the item I ordered after handing to another customer that just pulled up to the drive thru window. I asked for a refund to which they declined, because it was an online order. So I had to get something else that didn’t want.
Dont waste your time and money at a place that doesn’t value yours. Terrible customer experience.
Atmosphere: 1
Food: 1
Service: 1
Had to get my charge of Dunkin coffee
Atmosphere: 5
Food: 5
Service: 5
Both times we’ve been here the past two weeks the employees were rude and their inventory very limited. Waste of time.
Food: 3
Service: 1
I thought the point of mobile ordering was to make the process faster. Not at this location. They are very rude and this is the second time I’ve experienced this. Will not be back to this location. If you want to wait over 20 minutes for a cup of coffee, then this place is for you
Service: 1
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