Jersey Mike's Subs
8135 Hwy 72 W Suite B, Madison
(256) 210-1620
Recent Reviews
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Great service and the Mike's Philly was hot and fresh !!! They have a 100 on their health score a super plus !!! The staff was professional and friendly
Atmosphere: 5
Food: 5
Service: 5
Had the Philly cheesesteak sandwich, hot, fresh and tasty. Great sandwich
Atmosphere: 5
Food: 5
Service: 5
Listen here! I’ve been going to Jersey Mikes for YEARS - I’ve had good experiences and I’ve had not so good customer service. Today (Sept. 18th 2025 at 11:30am) was my first visit at this specific location and I have to say everything was above and beyond excellent.
First of all, the blonde lady with the bun greeted every customer who came in the door, asked every person in line how their day was going, and thanked every customer when they left. She is a prime example of superb customer service and honestly deserves a raise. Whatever she is getting paid, it needs to be higher - she is a rare find these days! Y’all better know her value and don’t let her go.
The dark skinned gentleman who made my sandwich was lovely as well. The ingredients were fresh, the bacon was crispy and soooo good.
The shop was clean and inviting. Tables were clean. The team was working steadily and focused on their work the whole time I was there.
This is the best Jersey Mike’s location I’ve ever been to overall. Nice work y’all 👏🏼 I will be back!
Atmosphere: 5
Food: 5
Service: 5
I went in there was no one up front I called out for over 5 minutes and finally two guys came out from around the corner. Neither was friendly. They didn’t ask what bread I wanted or what cheese I wanted. The add on topping was limited. Put way too much mayonnaise on.
Been hooked since March, great food, friendly staff, always clean environment
Atmosphere: 5
Food: 5
Service: 5
Service is always amazing, I guess I come in to much because the girl that always takes my order already knows what I want.
Atmosphere: 5
Food: 5
Service: 5
Great sandwiches. Took mine to go.
Food: 5
Service: 4
Ordered off Door Dash; They gave the wrong name and the wrong order and now won’t answer the phone after calling 4 times
Atmosphere: 1
Food: 1
Service: 1
I received excellent customer service here today from every single person on the staff and I watch them give great customer service to the other people that were in line as well. Impressive also my food was amazing. I’ve been here four times in the last two weeks and I’ll continue to come back.
Atmosphere: 5
Food: 5
Service: 5
I enjoy coming to this location! Huge shoutout to Derek, patrons before me ordered something with pork, I do not eat pork & I didn’t want the remnants of that on my turkey sub, I asked nicely if the slicer could be cleaned off & they obliged! Super understanding, super positive attitude because they were a tad bit busy & from what I could see only two people working. Very appreciative of that! Made my sandwich all the more enjoyable! Thanks again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheese Steak Sandwich, Turkey and Provolone, Chipotle Cheese Steak, Chipotle Chicken Cheese Steak, Bottled Water, Celsius
Restaurantji Recommends
I just wanted to thank Jersey Mike’s and its staff. I went to this store to get an Italian sub, Mike’s way, for my dad’s 80th birthday. When I told them that it was for my dad’s birthday and that I was putting “80” candles on it, they told me it was on the house! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Clean!! Fresh vegetables. Friendly staff. Taste great!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheese Steak Sandwich, Turkey and Provolone
I’ve been here twice this weekend and both times, the service and food has been great. This is my go to spot for good food and service. Goodbye Subway 👋. 😁
Atmosphere: 5
Food: 5
Service: 5
Food is good. Service is friendly. A little off putting when your food handler has hair cover their eyes and the hat (supposedly containing hair) is sitting above forehead
Atmosphere: 4
Food: 4
Service: 2
Went at 830, they close at 9 and they had turned off Open sign at front door and refused to make me a sandwich because they had turned off amd cleaned the grill.
Service: 1
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