Panera Bread

120 Outfield Dr, Madison
(256) 258-8320

Recent Reviews

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Richard Zabel

Ordered a cinnamon crunch bagel to go, after I was on the road I saw they gave me an everything bagel. Also, why can’t I add an egg to my bagel?? They w wanted me to buy a bagel, then an egg sandwich with no bread! Won’t be returning!

Food: 1

Service: 3

Bill Martin

Food was delicious and ready at the requested time.

Atmosphere: 4

Food: 5

Service: 5

Davyd

I ordered a menu at this place and asked for a drink that’s kept behind the counter, not on display. I paid more for it than for a regular drink, but she didn’t give it to me.

Atmosphere: 1

Food: 1

Service: 1

thechandlerfamily

We always have good service and good food and drink drinks. Ali and Olivia are awesome.

Atmosphere: 5

Food: 5

Service: 5

Shannon Brady

Absolutely will not eat here again, employees including all management is rude and definitely need replaced!

Atmosphere: 1

Food: 1

Service: 1

Mitzi Oaks

I got maybe A cup full of macaroni and cheese and pad $11 never again,,, terrible amount for what I got

Atmosphere: 3

Food: 1

Service: 4

Abigail Moore

I got a delicous chipotle Chicken avocado melt definitely would recommend. Great portions as well.

Atmosphere: 5

Food: 5

Service: 5

Ken Mayo

Abigail was fantastic! She greeted us and had a big smile on. Brittany, the cashier was the complete opposite. No smile, no thank you. Chicken BLT with avocado and tomato soup was amazing. The Black Bean soup was bland and cold.

Atmosphere: 5

Food: 4

Service: 5

Karon Ellison

I frequent Panera Bread restaurant on Zeirdt Rd 3 to 4 times a week. I am a rewards member, and I have spent a good bit of money at this establishment.
On 10/1/25 at 6.55 a.m I purchased a breakfast sandwich and a Chicken Pesto Dipper. I was told the dipping soup is not prepared until 9 or 10 a.m.
However, the day prior I ordered the same food items, I received the dipping soup with no problem.
After being told I couldn't get the soup, I asked if the price would change or can I receive something that replaces the soup; I was told no, but i would still be charged the same price.
As much as I spend I should have received a replacement item or given a discount.
I will share this experience with others and I will no longer give my money to this establishment.
Thank you, K. Garner, unsatisfied customer.
P.S: my breakfast sandwich was burnt.

Atmosphere: 1

Service: 1

John Langley

Fix the constantly buzzing audio, and I'll update my review. Makes for an annoying cafe experience.

Please wipe the tables down as well.

Atmosphere: 1

Food: 4

Service: 4

J Mac

This is my new spot to pick up bagels and coffee for early morning meetings. Expect ~$45 for 8 folks with plates, cups, flatware, and a tub of cream cheese.

Atmosphere: 4

Food: 4

Service: 5

Ray Pike

Panera Bread will always be my favorite especially when I'm on the road. Quality delicious meals that I can count on wherever I am. I know where all the Paneras are between my house and the beach and they never disappoint me.

Michaela

$10 for a sandwich a tiny bit bigger than a credit card. Not only that, there was barely any filling. Service is fine, but the food at Panera is rapidly going downhill. Do not waste your money.

Atmosphere: 3

Food: 1

Service: 4

Ed Aycock

Go see “Mac” at the front counter if you want outstanding Customer service!!

Atmosphere: 5

Food: 5

Service: 5

Danni The Donut

Customer service was absolutely amazing and so was our food!

Atmosphere: 5

Food: 5

Service: 5

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