Rita's Italian Ice & Frozen Custard

Great variety of flavors in both ice and custard.

I have always gotten good service here and I am a diabetic so I can only select from their sugar-free, which is very good at tasting. They have always been fair with me when I buy a gallon and fill it to the top. This time they charge me for a gallon the price is going up a little, but they filled it only little past halfway right or below three-quarter. I’m very disappointed and dissatisfied with this, you will probably end me not coming back here anymore.

Delicious treat, very refreshing. It has the most unique texture to any flavored ice dessert I've ever had. The Gelati version is my favorite.
All the flavors are delightful so far that I've tried except tropical fusion which wasn't our thing.
Cotton candy, green apple, and the coconut cream have become fast favorites.

First time...It's okay...I would rather drive down to Jeremiah's on Hughes Rd for my Italian Ice business...

Rita is always good

I went by the store and it was closed. Sign on door stated Sunday hours were 12 to 8. I called and got an answer machine. Poor customer service.

< negative stars Waited over 30 minutes and then they were out of most every flavor of ice and it's only 4:30. Didn't get anything went elsewhere.

Atmosphere: 1

Food: 1

Service: 1

Delicious frozen Custard!!

Atmosphere: 5

Food: 5

Service: 5

It’s a shame Rita’s doesn’t care about Alabama. I recently emailed and called them twice to Madison Al store to ask for help. Our development was devastated by a tornado.Many homes were destroyed down to the foundation. We had so many volunteers helping, I thought it would be a good idea to have water ice brought out (and I would pay for it) to these men and women who were working to help each other. Rita’s never returned my emails nor my calls. They just didn’t care!

Service: 1

My husband and I went for Mother's Day. The staff was friendly and they had outstanding customer service. I really enjoyed my mango ice with vanilla ice cream.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mango, Gelati Shamrock Italian Ice and Vanilla Frozen Custard

Absolutely amazing frozen ice and custards!

Atmosphere: 5

Food: 5

Service: 5

I had never been here before. It was an experience. An amazing experience. The customer service was unbeatable. They let me sample before buying. I would definitely go again. I recommend the mint chocolate chip ice.

Atmosphere: 5

Food: 5

Service: 5

Best place ever

Atmosphere: 5

Food: 5

Service: 5

This place has the bes cookies and cream flavors ever, try it

Atmosphere: 5

Food: 5

Service: 5

The soft serve frozen custard is very nice. It's very light and airy. It is one of the things I miss most after going vegan.