The male Manager at this restaurant was very rude on how he asked…what do you want? I’ve been in customer service for years and I wouldn’t dare speak to a customer in this manner? Who trained him? Did he train himself? Ridiculously horrible. I will never be back at this location and will tell others not to come here either.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Fries
Del Edwards
I love Sonic ice so much that I bought a refrigerator that has an icemaker that makes nugget ice. Sonic is always quick with their service.
Tavis Kigwana
We tried to order slushies for the Second time in two weeks and the slushies machine has been down, both times.... How is it that we come to sonic to order the one thing that separates the franchise all from other fast food chains and it isn't even available. It's like going to Chickfila but they have no chicken.
Atmosphere: 1
Food: 4
Service: 1
J (J)
Waited 30+ minutes on a red blinking button for no service at the parking stall. Maybe if they had a full staff instead of 1 person it wouldn't have been like that.
Service: 1
Xzi 451
Service is terrible. 40+ wait for 2 items. Severely understaffed and ignore orders or flat out wait till cars leave. Don’t waste your time just order somewhere else
Jessica Madden
I'm not sure if he was the manager or not, but he was wearing a red shirt. Either way, he needs more training on customer service, because he was one of the most rude employees I've ever met. He threw away my customers Door Dash ticket to try and avoid making the order, and then refused to answer the phone for them too, and I felt so bad for them because they just wanted their drinks, it wasn't even a big order.
Atmosphere: 1
Food: 1
Service: 1
Christi Bozeman
Sat there for 10 minutes after hitting the button. No one ever came pr even answers
Atmosphere: 1
Service: 1
Aidan Stamper
We came here after the movies for a quick bit to eat, when we pulled in there were only one other car present. We ordered our food and preceded to wait 45 minutes till I went in to ask what the update on our food was, by this point the other car had already left. When I walked in there were two guys seemingly horse playing while me and my wife have been waiting. I said excuse me to the boys, one of them immediately turned around and said there backed up and the food will be out shortly. Which was a blatant lie seeing as how there was nobody else there. After I went in and reminded them they still had customers our food was out in less than ten minutes. Would not recommend anyone waste there time here.
Atmosphere: 1
Food: 3
Service: 1
Ava k westrom
I had a very bad experience here the lady who took my order was very rude
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Hamburger
Tre' Stout
Over 30min for 2 kids meals and 2 drinks. If I wanted to wait this long I would’ve gone to a restaurant.
Waiting 10 minutes for someone to take my order when there's only 4 cars out here ...county line sonic could be packed and you would get faster and betterr service then this
Atmosphere: 1
Food: 1
Service: 1
J. O.
Stopped in to just grab a quick burger. Got a #2 with Mustard and tots, ended up getting a #1 with mayo that was cold. And this was after we waited forever to order with only like 3 cars total there. I would strongly
Atmosphere: 1
Food: 1
Service: 1
Fallersaur
Everytime I try to go to this Sonic...it's understaffed, slow, and a vast majority of the signs you use to order are broken. I get that some fast food places can have bad days where too many people call out or something...however, it hasn't been just once or twice, but several times. Does the owner even want this place to stay open? The one on County Line is much better. Don't waste your time here.
Atmosphere: 1
Food: 3
Service: 1
Jennifer Henley
This sonic is incredibly slow and I always regret when I come here. No more. 30 min for two drinks and a fry.
J Marcus
I would give them 0 stars if I could I swear this is the most unprofessional unorganized place I’ve been. I waited 45 min for my food and still didn’t get it !!!! The lady told me 5 min to take my order I had to press the button 3 times !! Avoid this sonic by any means trust me
The male Manager at this restaurant was very rude on how he asked…what do you want? I’ve been in customer service for years and I wouldn’t dare speak to a customer in this manner? Who trained him? Did he train himself? Ridiculously horrible. I will never be back at this location and will tell others not to come here either.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Fries
I love Sonic ice so much that I bought a refrigerator that has an icemaker that makes nugget ice. Sonic is always quick with their service.
We tried to order slushies for the Second time in two weeks and the slushies machine has been down, both times.... How is it that we come to sonic to order the one thing that separates the franchise all from other fast food chains and it isn't even available. It's like going to Chickfila but they have no chicken.
Atmosphere: 1
Food: 4
Service: 1
Waited 30+ minutes on a red blinking button for no service at the parking stall. Maybe if they had a full staff instead of 1 person it wouldn't have been like that.
Service: 1
Service is terrible. 40+ wait for 2 items. Severely understaffed and ignore orders or flat out wait till cars leave. Don’t waste your time just order somewhere else
I'm not sure if he was the manager or not, but he was wearing a red shirt. Either way, he needs more training on customer service, because he was one of the most rude employees I've ever met. He threw away my customers Door Dash ticket to try and avoid making the order, and then refused to answer the phone for them too, and I felt so bad for them because they just wanted their drinks, it wasn't even a big order.
Atmosphere: 1
Food: 1
Service: 1
Sat there for 10 minutes after hitting the button. No one ever came pr even answers
Atmosphere: 1
Service: 1
We came here after the movies for a quick bit to eat, when we pulled in there were only one other car present. We ordered our food and preceded to wait 45 minutes till I went in to ask what the update on our food was, by this point the other car had already left. When I walked in there were two guys seemingly horse playing while me and my wife have been waiting. I said excuse me to the boys, one of them immediately turned around and said there backed up and the food will be out shortly. Which was a blatant lie seeing as how there was nobody else there. After I went in and reminded them they still had customers our food was out in less than ten minutes. Would not recommend anyone waste there time here.
Atmosphere: 1
Food: 3
Service: 1
I had a very bad experience here the lady who took my order was very rude
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Hamburger
Over 30min for 2 kids meals and 2 drinks. If I wanted to wait this long I would’ve gone to a restaurant.
Service: 1
Restaurantji Recommends
Waiting 10 minutes for someone to take my order when there's only 4 cars out here ...county line sonic could be packed and you would get faster and betterr service then this
Atmosphere: 1
Food: 1
Service: 1
Stopped in to just grab a quick burger. Got a #2 with Mustard and tots, ended up getting a #1 with mayo that was cold. And this was after we waited forever to order with only like 3 cars total there. I would strongly
Atmosphere: 1
Food: 1
Service: 1
Everytime I try to go to this Sonic...it's understaffed, slow, and a vast majority of the signs you use to order are broken. I get that some fast food places can have bad days where too many people call out or something...however, it hasn't been just once or twice, but several times. Does the owner even want this place to stay open? The one on County Line is much better. Don't waste your time here.
Atmosphere: 1
Food: 3
Service: 1
This sonic is incredibly slow and I always regret when I come here. No more. 30 min for two drinks and a fry.
I would give them 0 stars if I could I swear this is the most unprofessional unorganized place I’ve been. I waited 45 min for my food and still didn’t get it !!!! The lady told me 5 min to take my order I had to press the button 3 times !! Avoid this sonic by any means trust me
Food: 1
Service: 1
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