Wendy's in Madison

“There was an issues with an old employee or something lady came in yelling and the manager on shift handled it perfectly. She remained calm and managed to calm the customer lady down. This manager needs to be told how amazing she handled this situation.“

“Great experience! Restaurant was clean, food was really good and service was friendly and exceptional. Special shout out to Katia! She was polite, professional and went above and beyond. Typically when there is a few minutes of downtime most employees will stand around. Katia was doing many jobs and was wiping tables and cleaning the floor. She overhead my elderly mom talk about getting a bag to take food home and immediately, with a smile offered to bring one. Wish all employees everywhere, especially the youth would follow her example. I imagine she will go on to do great things in this world.“

“We were not givien any straws for our drinks. My burger that I requested no cheese on had cheese. It also had about three times too much mustard which was all over the paper. The single had enough mayonnaise for three singles. And the fries look like they had been under the light since yesterday.
The guy at the window was very nice and the order was given to us quickly.“