Wendy's
$ • Fast Food, Burgers
Hours:
8814 Hwy 20 W, Madison
(256) 772-0502
About Wendy's
Customers' Favorites
Wendy's Reviews
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Wouldn’t service me because I had a $100 bill and my order was only “$5” quoted by MOD insisted I use another form of payment because they didn’t have change at 3 p.m. 😒 Terrible customer service !
Love getting home and finding no sauce for my nuggets and order not as requested. Very disappointed. Usually get good service from this Wendy’s
Fast service, fresh food, extremely kind and sweet to my toddler 😊 Thank you.
Ratings
Menu
Hours
| Monday | 7AM - 12AM |
| Tuesday | 7AM - 12AM |
| Wednesday | 7AM - 12AM |
| Thursday | Closed |
| Friday | 7AM - 12AM |
| Saturday | 7AM - 12AM |
| Sunday | 7AM - 12AM |
Wendy's offers a tasty Cobb salad with extra ranch and croutons, and a delicious frosty ccino. The pretzel baconator is satisfactory. Although dine-in is unavailable due to COVID-19, the drive-thru staff provide excellent and accurate service, despite being understaffed. The frosty ccino is highly recommended.
However, there are mixed reviews about the experience. Some customers have noted that the drive-thru can take a long time and that the inside of the restaurant has an unpleasant smell. While some customers have received their orders correctly and on time, others have faced issues frequently. There have been positive mentions of the staff's professionalism, particularly from the order taker, but concerns remain about the attitude of some employees during service. A manager on shift once handled a difficult situation well, showcasing good customer service skills.