Walked in said hello. The cashier he just looked at me, said nothing. I ordered my son's and mine food. My chicken nuggets and fries cold. I kindly asked for them to be replaced. He told me it would be 3 minutes. After 5 minutes, I went stood at the counter. One of the 5 people working in the kitchen, looked at me gave me wicked smile. Then he got a box of fries, took one out put in his mouth and did that twice, and sat back down. while looking and softly laughing and looking at me. I stood and watched to make sure when I got my finally got my remake making sure they didn't do anything to our food. Then when the worker went to put my fries in the box, he picked up the tongs and very slowly put fries in the carton while looking at me. You know It's A Shame The Manager Or Shift Manager Wasn't There. They hire anyone that really doesn't want to work. Management need to just to fill a shift. I worked for Wendy's back in 1979 unti 1980. Back then everything was fresh beef pattied, fresh vegetables sliced, Chili made from Scratch every day from a recipe. We as worker's took pride in our work and had positive feedback. We were always friendly and cared about fabulous customer service. It's gone to the drain the last 15 years. We Will Never Be Back.
Sky Dallaz
HIRE PEOPLE THAT WILL WORK!!! They literally take one order , make it , than take the next order. Like bro , it’s so bad at night , I might go corporate complaint . My wife the one who gave me here waiting . Like bruh mane they got one employee car out here lol . Like damn chick fil a got a million employees.
Kelly Merritt
Waited for 45 minutes for fast food drive through for a frosty and fry. I can be patient and understanding when you’re busy but when you pull up to the window and and get rude service I’m not good with. Do better Wendy’s. We pay too much for fast food now to get horrible customer service. I will not eat at this Wendy’s anymore.
Mb Rise
It should be negative 5 stars. It’s that bad. I take my granddaughter to church on Wed nights and afterward we tend to go to Wendy’s for a Frosty and fries. It’s our thing. Last few times, service has been extraordinarily slow. I’m talking an hour in total to get a couple frosty’s and fries. And we were 3rd car in line. Last night, besides the usual lengthy time in line, our order was messed up after repeating it 3-4 times. When we eventually pulled around to pay and get the order (which was wrong) the smell wafting out of the place was nothing less than vile. It smelled horrible, not simply old grease, truly vile. I’m not sure what the odor was, just a level 15 out of 10 for being gross. The guy took my money, looked confused and couldn’t manage the change. Eventually he managed it. Meanwhile another guy, who moved really slow, made a chocolate caramel swirl instead of the vanilla caramel swirl frosty. It wasn’t even worth saying anything by that point. The fries were cold and the employees colder. No politeness of any sort. Because it took so long just to get to the window, which was only tolerable because I enjoy my granddaughters company, I asked if it was just the two of them working. He had me repeat the question twice then mumbled “there’s 3 of us.” Wendy’s, keep in mind that on Wednesday nights, right around the corner on Namce Rd, Church of the Highlamds lets out and lots of folks go right to Wendy’s. But not anymore. Last few times have been that awful. We’ll go to Freddy’s or Culver’s. Neither is quite as conveniently located but they’re MUCH more suited to take and provide orders in somewhere near reasonable time. You have a management/employee problem at this Wendy’s and unless it changes, and that smell is cleaned up, we won’t be back. I usually give fast food places a little leeway because it’s hard to operate and work one. But not so hard that you can’t do better. What we experienced was total incompetence by a couple employees who clearly had no idea what they were doing and didn’t even pretend to care. Good luck reorganizing. It’s overdue. And get the place cleaned properly. Or make your employees shower. That smell was awful.
mckenzie
I came through the drive thru to order my meal. Had a very difficult time speaking to one of the workers, he didn’t seem to comprehend what we were saying and was speaking very slowly. We finally get to the window after about 15 minutes of waiting and we pay, I look at the receipt and it says we ordered a single burger when we said a combo with a specific drink. He was moving very slowly almost like he was under the influence. He hands my boyfriend our drinks and then waste some of the drink on my boyfriend’s hand, didn’t apologize or anything, very unprofessional. We have been coming to this location for a while now, and that was by far the worst service, only from that young man specifically.
Andrew Anthony
Fast and fresh service awesome
Chris Parlich
This place needs some adult management. We waited over 30mins for our food and there was nobody else there. They were rude and slow. Horrible place...
Zachary Brown
They are pretty good if you want something fast a relatively tasty.
KpopChipmunked
Came for a door dash pick up. Right off the bat the manager had an attitude because they let someone else pick up the wrong order. Acted like it was my fault and then gave me attitude for their mistake
The mobile order/door dash pickup area needs help. What’s the point of doing a mobile order to save time if your order isn’t even started until you have to catch someone & tell them you are there. What’s the point of the mobile check in process?
Maddie B
Easy peasy, in and out. And the customer service was friendly.
Jonathan Martin
Food is so fresh. Service is prompt. I don't really go in here cause of time.
Gracie Worrell
Had fun. Made friends with a fly (his name is Timothy). We went and ate lunch together and promised to be bffs. Unfortunately I forgot flies only live for about 24 hours. We were just talking about his retirement when he kicked the bucket on my table. Now I have a fly on my table (not in the soup isn’t that ironic?). I realized the fly was not my friend. I could never be friends with a fly. Then I was sad. Then I was depressed. Then I got a large sweet tea and left
Amber Works
Had 2 biggie bags, a baconater combo and a classic chicken combo. The nuggets in the biggie bags were old and hard and the chicken sandwich as pictured. Pickles weren't asked for but wondering why this was $10 when it's barely anything there.
Walked in said hello. The cashier he just looked at me, said nothing. I ordered my son's and mine food. My chicken nuggets and fries cold. I kindly asked for them to be replaced. He told me it would be 3 minutes. After 5 minutes, I went stood at the counter. One of the 5 people working in the kitchen, looked at me gave me wicked smile. Then he got a box of fries, took one out put in his mouth and did that twice, and sat back down. while looking and softly laughing and looking at me. I stood and watched to make sure when I got my finally got my remake making sure they didn't do anything to our food. Then when the worker went to put my fries in the box, he picked up the tongs and very slowly put fries in the carton while looking at me. You know It's A Shame The Manager Or Shift Manager Wasn't There. They hire anyone that really doesn't want to work. Management need to just to fill a shift. I worked for Wendy's back in 1979 unti 1980. Back then everything was fresh beef pattied, fresh vegetables sliced, Chili made from Scratch every day from a recipe. We as worker's took pride in our work and had positive feedback. We were always friendly and cared about fabulous customer service. It's gone to the drain the last 15 years. We Will Never Be Back.
HIRE PEOPLE THAT WILL WORK!!! They literally take one order , make it , than take the next order. Like bro , it’s so bad at night , I might go corporate complaint . My wife the one who gave me here waiting . Like bruh mane they got one employee car out here lol . Like damn chick fil a got a million employees.
Waited for 45 minutes for fast food drive through for a frosty and fry. I can be patient and understanding when you’re busy but when you pull up to the window and and get rude service I’m not good with. Do better Wendy’s. We pay too much for fast food now to get horrible customer service. I will not eat at this Wendy’s anymore.
It should be negative 5 stars. It’s that bad.
I take my granddaughter to church on Wed nights and afterward we tend to go to Wendy’s for a Frosty and fries. It’s our thing. Last few times, service has been extraordinarily slow. I’m talking an hour in total to get a couple frosty’s and fries. And we were 3rd car in line. Last night, besides the usual lengthy time in line, our order was messed up after repeating it 3-4 times. When we eventually pulled around to pay and get the order (which was wrong) the smell wafting out of the place was nothing less than vile. It smelled horrible, not simply old grease, truly vile. I’m not sure what the odor was, just a level 15 out of 10 for being gross. The guy took my money, looked confused and couldn’t manage the change. Eventually he managed it. Meanwhile another guy, who moved really slow, made a chocolate caramel swirl instead of the vanilla caramel swirl frosty. It wasn’t even worth saying anything by that point. The fries were cold and the employees colder. No politeness of any sort. Because it took so long just to get to the window, which was only tolerable because I enjoy my granddaughters company, I asked if it was just the two of them working. He had me repeat the question twice then mumbled “there’s 3 of us.”
Wendy’s, keep in mind that on Wednesday nights, right around the corner on Namce Rd, Church of the Highlamds lets out and lots of folks go right to Wendy’s. But not anymore. Last few times have been that awful. We’ll go to Freddy’s or Culver’s. Neither is quite as conveniently located but they’re MUCH more suited to take and provide orders in somewhere near reasonable time. You have a management/employee problem at this Wendy’s and unless it changes, and that smell is cleaned up, we won’t be back. I usually give fast food places a little leeway because it’s hard to operate and work one. But not so hard that you can’t do better. What we experienced was total incompetence by a couple employees who clearly had no idea what they were doing and didn’t even pretend to care. Good luck reorganizing. It’s overdue. And get the place cleaned properly. Or make your employees shower. That smell was awful.
I came through the drive thru to order my meal. Had a very difficult time speaking to one of the workers, he didn’t seem to comprehend what we were saying and was speaking very slowly. We finally get to the window after about 15 minutes of waiting and we pay, I look at the receipt and it says we ordered a single burger when we said a combo with a specific drink. He was moving very slowly almost like he was under the influence. He hands my boyfriend our drinks and then waste some of the drink on my boyfriend’s hand, didn’t apologize or anything, very unprofessional. We have been coming to this location for a while now, and that was by far the worst service, only from that young man specifically.
Fast and fresh service awesome
This place needs some adult management. We waited over 30mins for our food and there was nobody else there. They were rude and slow. Horrible place...
They are pretty good if you want something fast a relatively tasty.
Came for a door dash pick up. Right off the bat the manager had an attitude because they let someone else pick up the wrong order. Acted like it was my fault and then gave me attitude for their mistake
Fries were cold and old hard.
Restaurantji Recommends
The mobile order/door dash pickup area needs help. What’s the point of doing a mobile order to save time if your order isn’t even started until you have to catch someone & tell them you are there. What’s the point of the mobile check in process?
Easy peasy, in and out. And the customer service was friendly.
Food is so fresh.
Service is prompt.
I don't really go in here cause of time.
Had fun. Made friends with a fly (his name is Timothy). We went and ate lunch together and promised to be bffs. Unfortunately I forgot flies only live for about 24 hours. We were just talking about his retirement when he kicked the bucket on my table. Now I have a fly on my table (not in the soup isn’t that ironic?). I realized the fly was not my friend. I could never be friends with a fly. Then I was sad. Then I was depressed. Then I got a large sweet tea and left
Had 2 biggie bags, a baconater combo and a classic chicken combo. The nuggets in the biggie bags were old and hard and the chicken sandwich as pictured.
Pickles weren't asked for but wondering why this was $10 when it's barely anything there.
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