Wendy's
$ • Fast Food, Burgers
Hours:
11300 County Line Rd, Madison
(256) 772-1345
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Slow as hell every time no matter what time of the day you go.
Prior to tonight my engagement with Wendy's on County Line Road in Madison had been good. However, after the poor customer service I received there tonight, I will not be returning. It doesn't cost anything to be courteous but the disrespect I felt from the young lady passing out the food in the drive thru when my daughter and I went around 8:30 pm tonight was enough to make me NEVER go back. I ordered a salad, which was given to me with no cutlery, dressing or the pecans &...read full review
Ratings
Menu
Hours
| Monday | 7AM - 10PM |
| Tuesday | 7AM - 10PM |
| Wednesday | 7AM - 10PM |
| Thursday | 7AM - 10PM |
| Friday | 7AM - 11PM |
| Saturday | 7AM - 11PM |
| Sunday | 7AM - 10PM |
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Wendy's is a fast food chain known for its food, especially the fries, and generally receives positive feedback for the quality of its meals. The customer service is often described as friendly and professional, with some team members going above and beyond, like a young man named Sean, who handled order issues effectively and politely. However, there have been instances of orders being incomplete, such as missing straws or incorrect toppings on burgers, like cheese on a no-cheese request. Some menu items, like chili, may not be available until a certain time, and there have been complaints about the floors being slippery. The fries have also been noted to look unappealing at times. Vegetarian options remain limited, as is common in fast food. Despite these occasional issues, the food temperature and the attitude of the workers are generally praised. It is recommended to check orders before leaving the location to ensure accuracy, as some customers have reported mixed experiences with the food quality, including off-tasting drinks.