All Original - Mccalla

Pizza is pretty good and customer service is decent! My daughter and I order here all the time. They started a new rewards program with an app! DO NOT USE THE APP. They can add rewards with your phone number. The app is full of glitches and my order was completely wrong. Not only did I pay for the wrong food I had to pay for the correct food at full price. No refund or apology was offered. Very disappointed but once they got it right it was as good as usual.

Michael and Brenda are AMAZING!!

Found hair in my pizza was not hot and very overpriced and my pizza was very greasy

Terrible attitude and a bug was my damn food and the man threatened to call the cops and I didn’t do anything wrong I just want my money back

Did not those was take out only. Did not get further than that due to moking us for not reading the fine print. A big nope from me!

Worst pizza you will ever have. Completely falls apart have to eat it with a fork and it’s disgusting

Good food and excellent Customer Service 👌

Quite dissappointed in the spaghetti dinner from All Original and forgetting our 2 liter drink. The plate looked normal at first glance. Then noticed the 5 meatballs were cut in thin halves! Having to cut costs I'm assuming, but still charging $14.. Just to clarify, I called and asked to speak to a manager before giving a bad review. Hoping it was a mixup, but the young lady on the phone told me they quit using whole meatballs a year or two ago due to complaints of them being a *choking hazard*? I stated my disappointment of the food and service to the lady on the phone, but she seemed to care less and just wanted me off the phone. The utter disregard for my complaint is what sealed the deal for us to not eat here anymore.

Food: 4

Service: 1

First time eating here. Food was really good. Only two issues: they don’t accept tap nor did they have spinach as an add on. Other than this it was a really good experience. I ordered two large specialty pizzas (chicken Alfredo pizza and a meat lovers pizza), 20 wings and garlic bread.

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Wings, Pizza

One of the best pizza shops in the Birmingham/Bessemer area!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Pizza

I’m a little surprised seeing a couple of negative reviews. I’ve been a customer for at least 10 years and I’ve never had a bad experience. Everyone has always been super friendly and the food is always great! Hands down one of my favorite places to eat!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Garlic Bread Sticks, The Everything, The Carnivore, Wings Garlic Bread and Bread Sticks, Chicken Alfredo, Wings, Garlic Bread, Everything Pizza, Steak Hoagie, Pizza, Supreme Pizza

Ordered large pizza and garlic bread. Pizza was barely cut and cheese was halfway melted and garlic bread had no garlic on it and was soggy and floppy and cold.

Atmosphere: 1

Food: 1

Service: 2

Absurd. My husband ordered pizza at 6:58 PM tonight. He was given an hour delivery time. 20 minutes later he was in the back yard with the dogs, then at 30 minutes he received a call from the store. He missed the call and called right back. The incredibly rude man on the phone said the driver was here knocking on the door then when my husband didn't come to the door that he called several times. My husband didn't have any miss calls nor was he expecting pizza in 20 minutes, hence being in the back yard. He told the guy that he still wanted the pizza & the guy said he'd send the driver back to us. Mind you, the man couldn't have gotten more than 10 minutes away at this point IF he was here while the store was calling. I digress. At an hour & half after ordering the pizza I contacted the store. A female answers and puts me on hold to check on the delivery then after about 20 seconds the line goes dead. I called back and rude guy answers & I give him my address, tell him I'm checking on pizza, and told him I had just called and was hung up on. His reply was "oh I just hung up on you". Duh. I ask again where the pizza is & he said he spoke to my husband and that multiple calls to my husband had been made and someone was trying to deliver the food. I told him it's simply not factual and he said "I'm not going to argue with you. I know what I was told." I said, well it wasn't factual information that we had zero missed calls and I just needed to know where the pizza was. He said the "order that was given" was the driver was to bring the food back but "I don't know where it is but I gave the order". I said okay can you check on it? He said "like I explained to him before we called several times and he didn't answer so I called while he was there from the store and told my driver to leave". Again, if he was here to deliver while we're all on the phone ... then deliver. I asked if we just needed to get food from somewhere else and he said "if you'd let me do my job I could figure it out". I said, well you aren't doing your job though so I just need to know if we should get food from somewhere else. He kept saying let me do my job & then said "if you would stop whining". Then I was done, told him to keep his **** pizza. I never raised my voice, unlike the individual screaming on the other end of a pizza shop. My husband tried to call back
Multiple times and they were blocking his number. We did eventually get a call back from the female there who is lovely. My husband explained that she could check all call logs and see the timing and the fact that no one called him from our driveway. We also have multiple cameras to back up these facts. We just moved to this area and would love to support a local pizza shop, but we ordered from Marcos and will continue to do so. Maybe that will allow him more time to do his job, horribly, and talk to other adults like trash. Marcos is great. 10/10.

Side note - I read the previous review and it's spot on! NEVER called, NEVER knocked. Cameras will show this.

Service: 1

Not dine-in as page says...only carry out and delivery.

If I could I would give them a zero. Jeremy has the worst attitude ever