Worst restaurant!! Health inspectors need to pay this subway location a visit.
Cognitive Fugue
This place is very, very substandard at best. They ignore details of online orders and simply don't follow the requested ingredient list. I've ordered subs with "regular" condiments that were absolutely drenched (beyond any form of reason), and I've asked for sandwiches to have "less" sauce and they just skipped that ingredient altogether. The produce is often wilted, and I've witnessed a worker hacking and coughing into a napkin behind the make line. You'd be better off with a vending machine sandwich, and that's not hyperbole.
Atmosphere: 2
Food: 2
Service: 1
Fine Ambs
I was extremely hungry in the heat and haven’t stopped by subway in a while. Everything was fresh, staff was super sweet. 2 ladies and my meal was delicious!!!! Thank you
Mustafa Mustafa
There were 10 minutes left before closing, the seller did not want to sell to us, she said that it was closed, although there were 10 minutes left and the sign said open
Atmosphere: 1
Food: 1
Service: 1
Kirsten Lynnette
First time we ordered catered boxed lunches for our employees. The staff here was on-time with the order and were very accommodating.
Food: 5
Service: 5
Danielle Sweeney
Don’t bother going here they are randomly closed more than they are
Atmosphere: 1
Food: 3
Service: 1
Jessica White
The two younger kids that were working were extremely nice and we had the best service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Beast, Grilled Chicken
Rob Schwarz
Absolutely terrible. Hellen Keller could’ve made a better sandwich. Might as well just close it
Atmosphere: 1
Food: 1
Service: 1
Amanda White
Sent my husband to get us lunch. 1st - out of pickles and banana peppers. 2nd - they don't have the new 1 carb bread, 3rd - ordered me a LARGE cold cut combo and was charged for a large. The amount of meat on the salad was so small I feel it was not even equivalent to the amount on a 6" sub. It literally looked like 2 thin round slices of ham. The large is supposed to be equivalent to the amount of meat on a footlong. 4th - tried to call them about it and phone goes to a full mailbox so you can't leave a message. Called 2 timesso, paid about $10.50 for a pretty much meatless salad ?. Do not know why I keep giving them chances.
susanwC5076FZ
I usually go to the one in Hueytown but this was convenient and I thought I would give it another try; I have NEVER felt welcomed at this location. I thought most of all the locations did things the same except maybe not taking coupons. I wasn't asked if I wanted the chicken heated up on either sandwich then when I asked if they were going to heat it up-I got some crazy looks. They did after they took it off the bread. As the young lady was helping me, the young man was asking me about my 2nd sandwich while an older lady was standing there waiting for assistance. The bread was torn on my 2nd sandwich and it was put together in a VERY sloppy way. Most of the filling had feel out and I had to fix it once I got home. I asked if there was any coupons online, she said she didn't know. I've been asked every time I've came to this location if I had coupons or needed one. She seemed hesitant to give me the managers name once I asked for it. I've attached photos below. Next time I will just drive to Hueytown, since that seems to be the best one in my area! I'm not sure if there is poor training but it's clear that Customer Service training needs to be revisited.
This place was absolutely horrible picked my order up and asked the guy working if he put what I wanted on there and he lied straight to my face about it when I got back to the place to get if fixed they were closed even though they weren’t supposed to close for another hour and the people still messed up on my order will never come back again I wish I could give 0 stars
Barbara Gable
The choices was not good at all and thr staff wanted to keep going around you even when your food was not done yet we won't be back to this location it's horrible ?
Christopher Smith
This place is never open!!!!!! 12:30pm on a Saturday…… REALLY…….. CLOSED ?
Samira Crabb
I work near this location and everytime I go to this specific subway I absolutely hate it. Every worker has a nasty attitude. The workers move very slow and the energy is just horrible. It could be a full line and it would be one worker in the front and the other working in the back (instead of coming to the front to help). They Never place the meat on properly, sometimes burn my bread. This is prob the worst subway I’ve ever visited in my life. Customer service is trash and they are never stocked up with food. This will be my last time coming to this one.
Worst restaurant!! Health inspectors need to pay this subway location a visit.
This place is very, very substandard at best. They ignore details of online orders and simply don't follow the requested ingredient list. I've ordered subs with "regular" condiments that were absolutely drenched (beyond any form of reason), and I've asked for sandwiches to have "less" sauce and they just skipped that ingredient altogether. The produce is often wilted, and I've witnessed a worker hacking and coughing into a napkin behind the make line. You'd be better off with a vending machine sandwich, and that's not hyperbole.
Atmosphere: 2
Food: 2
Service: 1
I was extremely hungry in the heat and haven’t stopped by subway in a while. Everything was fresh, staff was super sweet. 2 ladies and my meal was delicious!!!! Thank you
There were 10 minutes left before closing, the seller did not want to sell to us, she said that it was closed, although there were 10 minutes left and the sign said open
Atmosphere: 1
Food: 1
Service: 1
First time we ordered catered boxed lunches for our employees. The staff here was on-time with the order and were very accommodating.
Food: 5
Service: 5
Don’t bother going here they are randomly closed more than they are
Atmosphere: 1
Food: 3
Service: 1
The two younger kids that were working were extremely nice and we had the best service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Beast, Grilled Chicken
Absolutely terrible. Hellen Keller could’ve made a better sandwich. Might as well just close it
Atmosphere: 1
Food: 1
Service: 1
Sent my husband to get us lunch. 1st - out of pickles and banana peppers. 2nd - they don't have the new 1 carb bread, 3rd - ordered me a LARGE cold cut combo and was charged for a large. The amount of meat on the salad was so small I feel it was not even equivalent to the amount on a 6" sub. It literally looked like 2 thin round slices of ham. The large is supposed to be equivalent to the amount of meat on a footlong. 4th - tried to call them about it and phone goes to a full mailbox so you can't leave a message. Called 2 timesso, paid about $10.50 for a pretty much meatless salad ?. Do not know why I keep giving them chances.
I usually go to the one in Hueytown but this was convenient and I thought I would give it another try; I have NEVER felt welcomed at this location. I thought most of all the locations did things the same except maybe not taking coupons. I wasn't asked if I wanted the chicken heated up on either sandwich then when I asked if they were going to heat it up-I got some crazy looks. They did after they took it off the bread. As the young lady was helping me, the young man was asking me about my 2nd sandwich while an older lady was standing there waiting for assistance. The bread was torn on my 2nd sandwich and it was put together in a VERY sloppy way. Most of the filling had feel out and I had to fix it once I got home. I asked if there was any coupons online, she said she didn't know. I've been asked every time I've came to this location if I had coupons or needed one. She seemed hesitant to give me the managers name once I asked for it. I've attached photos below. Next time I will just drive to Hueytown, since that seems to be the best one in my area! I'm not sure if there is poor training but it's clear that Customer Service training needs to be revisited.
Restaurantji Recommends
This place was absolutely horrible picked my order up and asked the guy working if he put what I wanted on there and he lied straight to my face about it when I got back to the place to get if fixed they were closed even though they weren’t supposed to close for another hour and the people still messed up on my order will never come back again I wish I could give 0 stars
The choices was not good at all and thr staff wanted to keep going around you even when your food was not done yet we won't be back to this location it's horrible ?
This place is never open!!!!!! 12:30pm on a Saturday…… REALLY…….. CLOSED ?
I work near this location and everytime I go to this specific subway I absolutely hate it. Every worker has a nasty attitude. The workers move very slow and the energy is just horrible. It could be a full line and it would be one worker in the front and the other working in the back (instead of coming to the front to help). They Never place the meat on properly, sometimes burn my bread. This is prob the worst subway I’ve ever visited in my life. Customer service is trash and they are never stocked up with food. This will be my last time coming to this one.
Excellent!!
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