McDonald's

I recommend going through the drive thru because I went inside waited 45 minutes for a kids meal and a mcchicken. They acknowledged everyone in the drive thru but no one in the lobby.

Atmosphere: 1

Food: 3

Service: 1

Got my coffee fix!

Atmosphere: 5

Food: 5

Service: 5

Really horrible location they will have the longest wait time without fail they forget food everytime. If you want a decent experience with McDonald’s go to Huntsville or harvest. This place should be closed!

Atmosphere: 1

Food: 1

Service: 1

I’ve been sitting in the drive-through for 25 minutes and I have not even paid yet.

Atmosphere: 1

Food: 1

Service: 1

I really think someone at the McDonald's in Meridianville, AL don't care about what they're doing. I ordered breakfast on the App, and when I got it home I was missing a hotcakes and sausage meal. I'd spend more in gas going back to get that hotcakes and sausage meal. The other thing is when I called to let them know I got a Fax machine tone. I also ordered a side of bacon. It was more like 2 half pieces of bacon, In an over size container. Order #1957 August 2 at 10:10am. Please get better Meridianville, AL. McDonald's.

Atmosphere: 1

Food: 2

Service: 1

Slow, terrible service. Kids in there playing. Just dumb.

A cold quarter pounder is not a big Mac. Yall got the mc double right. Also ordered a coke, Not a Dr pepper.

Food: 2

Service: 2

The food was cold whenever we got it and flies are flying everywhere I had to check my food to make sure flies wasn’t in my food

Atmosphere: 1

Food: 1

Service: 1

2 of 3 sandwiches made wrong.

Atmosphere: 1

Food: 3

Service: 1

I’m a delivery driver who frequently picks up orders from your location — I’ve been there hundreds of times. Today, in 110° Alabama heat, I walked in with a McDonald’s cup and asked for a refill. When the manager said I’d need to pay for a drink, I had no problem with that and politely agreed.

Then I asked for just a cup of ice, and the manager, Christina, said she would have to charge me $0.26. I explained to her that I’ve never been charged for ice at any McDonald’s, including this one — and in fact, she was the same manager who gave me a free cup of ice just two weeks ago. I didn’t cause a scene, I was respectful, and still, I was denied something as simple as ice during extreme heat while working.

As someone helping serve your customers, it felt very dismissive and disrespectful — especially since I’m trying to stay hydrated and safe. I’ve always respected McDonald’s for being considerate, and this experience was a real disappointment.

Please address this. Consistency and basic kindness go a long way.

Atmosphere: 1

Food: 3

Service: 1

Update: Absolutely the worst staff here. Every single time we get food from here there’s a problem. Ordered curbside after a hot day of yard work. I really should have known better. Simple order: 10 nuggets, basket of fries, 2 sweet teas, 1 ice cream cone. It’s obvious which of these should be made last, but apparently not to everyone. By the time we got our food, the drinks were sweating badly, the food was cold, and the ice cream was melted so badly it was running down the cone all over the girls bare hand touching my food and then melted down my hand when she handed it to me. When we obviously returned the melted mess, we got attitude from the staff and the girl who brought our order, who claimed she’s ALWAYS just touched peoples food with her bare hands and no one has complained. GROSS! Use napkins or gloves. You handle money, touch cash registers, and public doors. There is absolutely ZERO reason you should be touching anyone’s food, period.

Original: This is one of, if not, the worse McDonald’s I’ve ever been to. Stopped tonight to get a treat and this is what we were served. Pouring crushed cookies on top of melted ice cream is not a McFlurry. It’s a MESS.
I wish I could say this is the first time something like this has happened but it’s far from it.
I ordered a tote of cookies one night and was left sitting outside for one and a half hours. I had to demand my money back because a refund was never even mentioned. The manager only gave my some of my money back.
On another occasion, some friends and I ordered a tote of cookies and after waiting over half an hour, we were served a CRUSHED box of smushed cookies. The cookies were just a giant gloopy mess like they had been poured in there straight out of the oven. Manager refused to give our money back and we had to argue for the refund.
On several occasions ordering here, we have encountered high employees. Noticeably high: red eyes, spacey behavior, slow responses or even no responses, laughing at absolutely nothing. Honestly it’s embarrassing for this company.

Atmosphere: 1

Food: 1

Service: 1

You will wait in the drive through 30+ plus minutes before you can even place your order

Fast and friendly

It's a decent Mickey D's with a friendly staff who got my special order burger correct. The fries were on the cold side, which was disappointing.

Gave me the wrong drink and when I asked for another they put salt in it