Very poor management on the manager on nights she fixed my Philly steaks on 07/07/25 the night before with cheese and meat and had an attitude when I asked to replace order tonight 07/08/25 and refused to replace the cold fries they buts it’s ok karma will not be pretty for her. I feel that she really hate her job I fault Arby’s for making such poor choices on who they move up. I will not be eating here after today unless Arby’s reaches out to me directly to make this right
Carlton Norsworthy
Walked into the store and stood in what I thought was a line. The guy ahead of me they gave him his food and walked off. Wait several minutes. with employees passing me by and never acknowledging. I didn’t ask anybody walking by. How do I order? She said I ain’t got no drawer. I said does that mean you’re closed she then raise her voice at me and said what do you mean we’re closed. I said well I’m trying to place an order and no one will acknowledge me. I said I have no drawer. And which one I told her I would just go somewhere else and notify the management. She said a few of the smart things and I left.
This is not the first time I have been in the store and treated badly. Most of the time you come in the employees are sitting at tables with their phones, plugged in headphones on watching movies and their kids running around the store.
I guess it’s my fault for even going back to the store. I would advise anyone not to go there or patronize until they can change management and clean up some of the employees attitudes.
Like I told her you could’ve at least acknowledged me and say it’ll be just a minute or shift changing But they just looked at me and kept walking
Theresa
Nice lady up front. Great service!
Shawn Jones
It's a typical Arby's. Never had any issues with the service or quality. The dining area is usually clean but nothing fancy.
Jack Hudson
Great service friendly people
Atmosphere: 5
Food: 5
Service: 5
Joe T
These Ladies are working hard to do a great job. Your food will be freshly made.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Bb Bailey
Fast and super delicious
Food: 5
Rennie Hicks
A Arby's that doesn't have roast beef. I was told it wasn't going to be ready for 2 hours(30 minutes after the store closes). So I basically left there with no food no money spent. I thought they had the meats... Not!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Roast Beef
Dj Moody
So the lady that was working the drive thru the night of 08/24/2024 was very friendly and was hilarious!! We had a very good experience until later that night when we went to dump the remaining of our sweet teas out. We had two sweet teas, they tasted fine, one of them looked fine but one of them had some disgusting looking black gunk on the side of the cup. When I saw it I got sick to my stomach. This is actually gross, makes me never want to eat fast food again!!!
A Arby's that doesn't have roast beef. I was told it wasn't going to be ready for 2 hours(30 minutes after the store closes). So I basically left there with no food no money spent. I thought they had the meats... Not!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Roast Beef
Jamie (Jamie)
The girl at the front didn't know how to put in gift cards manually but was patient enough to figure it out for me and help me out with my total. Also, the last time that I went one of the managers was at the front and helped me with my gift card as well because we couldn't figure out how to get it to work and she was patient enough to figure it out. The food was very fresh and very good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Half Pound French Dip Combo, Dr Pepper, Half Pound Sandwich, Roast Beef, French Dip, Curly Fries, Half Pound Roast Beef, Classic Roast Beef
A Glenn
The customer service was awful. The ladies that were working in the back, couldn’t speak and then wanted to argue when they got the water wrong makes me want to never come back to this location ever again.
Atmosphere: 1
Service: 1
Jamie Rook (Jamie Parker)
The girl at the front didn't know how to put in gift cards manually but was patient enough to figure it out for me and help me out with my total. Also, the last time that I went one of the managers was at the front and helped me with my gift card as well because we couldn't figure out how to get it to work and she was patient enough to figure it out. The food was very fresh and very good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Half Pound French Dip Combo, Dr Pepper, Half Pound Sandwich, Roast Beef, French Dip, Curly Fries, Half Pound Roast Beef, Classic Roast Beef
Lauvenia Walker-Hines
Very friendly and clean atmosphere Food good n Hot.....no long wait time
10 across the board. Clean surroundings.
Very poor management on the manager on nights she fixed my Philly steaks on 07/07/25 the night before with cheese and meat and had an attitude when I asked to replace order tonight 07/08/25 and refused to replace the cold fries they buts it’s ok karma will not be pretty for her. I feel that she really hate her job I fault Arby’s for making such poor choices on who they move up. I will not be eating here after today unless Arby’s reaches out to me directly to make this right
Walked into the store and stood in what I thought was a line. The guy ahead of me they gave him his food and walked off. Wait several minutes. with employees passing me by and never acknowledging. I didn’t ask anybody walking by. How do I order? She said I ain’t got no drawer. I said does that mean you’re closed she then raise her voice at me and said what do you mean we’re closed. I said well I’m trying to place an order and no one will acknowledge me. I said I have no drawer. And which one I told her I would just go somewhere else and notify the management. She said a few of the smart things and I left.
This is not the first time I have been in the store and treated badly. Most of the time you come in the employees are sitting at tables with their phones, plugged in headphones on watching movies and their kids running around the store.
I guess it’s my fault for even going back to the store. I would advise anyone not to go there or patronize until they can change management and clean up some of the employees attitudes.
Like I told her you could’ve at least acknowledged me and say it’ll be just a minute or shift changing But they just looked at me and kept walking
Nice lady up front. Great service!
It's a typical Arby's. Never had any issues with the service or quality.
The dining area is usually clean but nothing fancy.
Great service friendly people
Atmosphere: 5
Food: 5
Service: 5
These Ladies are working hard to do a great job. Your food will be freshly made.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Fast and super delicious
Food: 5
A Arby's that doesn't have roast beef. I was told it wasn't going to be ready for 2 hours(30 minutes after the store closes).
So I basically left there with no food no money spent.
I thought they had the meats... Not!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Roast Beef
So the lady that was working the drive thru the night of 08/24/2024 was very friendly and was hilarious!! We had a very good experience until later that night when we went to dump the remaining of our sweet teas out. We had two sweet teas, they tasted fine, one of them looked fine but one of them had some disgusting looking black gunk on the side of the cup. When I saw it I got sick to my stomach. This is actually gross, makes me never want to eat fast food again!!!
Atmosphere: 1
Food: 1
Service: 5
Restaurantji Recommends
A Arby's that doesn't have roast beef. I was told it wasn't going to be ready for 2 hours(30 minutes after the store closes).
So I basically left there with no food no money spent.
I thought they had the meats... Not!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Roast Beef
The girl at the front didn't know how to put in gift cards manually but was patient enough to figure it out for me and help me out with my total. Also, the last time that I went one of the managers was at the front and helped me with my gift card as well because we couldn't figure out how to get it to work and she was patient enough to figure it out. The food was very fresh and very good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Half Pound French Dip Combo, Dr Pepper, Half Pound Sandwich, Roast Beef, French Dip, Curly Fries, Half Pound Roast Beef, Classic Roast Beef
The customer service was awful. The ladies that were working in the back, couldn’t speak and then wanted to argue when they got the water wrong makes me want to never come back to this location ever again.
Atmosphere: 1
Service: 1
The girl at the front didn't know how to put in gift cards manually but was patient enough to figure it out for me and help me out with my total. Also, the last time that I went one of the managers was at the front and helped me with my gift card as well because we couldn't figure out how to get it to work and she was patient enough to figure it out. The food was very fresh and very good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Half Pound French Dip Combo, Dr Pepper, Half Pound Sandwich, Roast Beef, French Dip, Curly Fries, Half Pound Roast Beef, Classic Roast Beef
Very friendly and clean atmosphere
Food good n Hot.....no long wait time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
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