Use to be a good place to grab a quick pretzel, but the service as of now stinks. I stood at the counter for several minutes waiting to be served. Two employees were able to see me, one was playing with a rag (I’m sure she would say that she’s cleaning, but that was not a very good attempt at cleaning from what I) and another one just a little bit further in the back on her phone. They both could easily see me standing there, but I guess sales are not that important to them. Kind of crazy because there was a whole lot of pretzels, sitting in the warmer, and a whole lot of dough sitting on the counter, so you think that they would want to exchange some of that for some money. Oh well, I’ll go get a snack at home and save a few dollars this way.
Atmosphere: 1
Service: 1
Xiveria
Pretzels are almost burnt and barely any sugar on them
Food quality and customer service was horrible. They even refused to give me a refund for the burnt food. Don't waste your time with the Walmart location. It has gone downhill.
Tammy Seymore
Great little pretzel shop in the Bel-Air mall
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original
Trevion Johnson
The cashier had a horrible attitude but fail to realize is I hv one also
Atmosphere: 1
Food: 1
Service: 1
Alexander Rodgers
Overall this is a good place. You come you know what your getting out of it. Some of the items are a little old but not to where it is bad or will make you sick. I mean old as in baked and prepared early and sits there all day. No complaints here
Atmosphere: 3
Food: 4
Service: 4
Bryan Smith
THESE PRETZELS ARE MAKING ME THIRSTY!!! I do love these soft pretzels. I’m pretty boring I guess but my favorite is the cup of plain pretzel nuggets. No sauce required. This particular location is in a Walmart so there’s not much to say about the atmosphere so it gets four stars by default. Plus, it is clean and the employees are are always helpful and friendly. These are the best soft pretzels in my opinion.
This Auntie Ann’s location is awesome , Very friendly and best customer service Iv had in a long time . Pretzels were fresh and delicious. I’ll definitely be coming back . Thank you
Use to be a good place to grab a quick pretzel, but the service as of now stinks. I stood at the counter for several minutes waiting to be served. Two employees were able to see me, one was playing with a rag (I’m sure she would say that she’s cleaning, but that was not a very good attempt at cleaning from what I) and another one just a little bit further in the back on her phone. They both could easily see me standing there, but I guess sales are not that important to them. Kind of crazy because there was a whole lot of pretzels, sitting in the warmer, and a whole lot of dough sitting on the counter, so you think that they would want to exchange some of that for some money. Oh well, I’ll go get a snack at home and save a few dollars this way.
Atmosphere: 1
Service: 1
Pretzels are almost burnt and barely any sugar on them
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Cinnamon Sugar Pretzel Nuggets Bucket
Food quality and customer service was horrible. They even refused to give me a refund for the burnt food. Don't waste your time with the Walmart location. It has gone downhill.
Great little pretzel shop in the Bel-Air mall
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original
The cashier had a horrible attitude but fail to realize is I hv one also
Atmosphere: 1
Food: 1
Service: 1
Overall this is a good place. You come you know what your getting out of it. Some of the items are a little old but not to where it is bad or will make you sick. I mean old as in baked and prepared early and sits there all day. No complaints here
Atmosphere: 3
Food: 4
Service: 4
THESE PRETZELS ARE MAKING ME THIRSTY!!! I do love these soft pretzels. I’m pretty boring I guess but my favorite is the cup of plain pretzel nuggets. No sauce required. This particular location is in a Walmart so there’s not much to say about the atmosphere so it gets four stars by default. Plus, it is clean and the employees are are always helpful and friendly. These are the best soft pretzels in my opinion.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original, Cinnamon Sugar Pretzel Nuggets Bucket, Pepperoni Nuggets Bucket
Good customer service
Always fresh and buttery
Atmosphere: 5
Food: 5
Service: 5
This Auntie Ann’s location is awesome , Very friendly and best customer service Iv had in a long time . Pretzels were fresh and delicious. I’ll definitely be coming back . Thank you
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
There awesome ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Pretzel, Cheese Dip
They are a wonderful staff!!! Always sweet and caring!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Pretzel, Cheese Dip
Love their pretzels!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Pretzel, Sweet Almond Pretzel, Mini Pretzel Dogs, Cheese Dip
Got a fresh pretzel
Good customer service
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