Benja's Thai & Sushi Restaurant

1281 Hillcrest Rd, Mobile
(251) 661-5100

Recent Reviews

Sort by
Carminita Wilson

Great food but expensive

Tyrell Pritchett

The service is awful the lady had a very bad attitude. I will never go back the again

Atmosphere: 1

Service: 1

Jerome Seals

Waited forever for overpriced, subpar food.The orange chicken looked like chicken strips, the rice Is definitely the 90 minute jasmine rice from Walmart and the fried chicken had a unpalatable taste, but the overall customer service wasn’t bad could’ve been better tho. Definitely won’t be back.

Food: 1

Service: 1

Justin Michael

⚠️ Beware of Overcharging and Unprofessional Behavior – Check Your Receipt!

Let me begin by saying that the lady who served us was kind and friendly, which initially gave us a good impression. The food tasted okay, not remarkable, but fine for a casual meal. However, I was disappointed to see everything served on thin, disposable paper plates, a downgrade compared to other Thai restaurants I’ve visited.

Now, here’s where things took a serious turn.

We noticed that the prices on our receipt didn’t match what was listed on the menu. For example, the red curry combo was advertised at around $15, but the receipt showed $16.59 plus tax. I politely asked why there was a difference. The server replied that the menu prices reflected the cash price, and what we were charged was the card price. Even then, the numbers didn’t add up. The “cash total” was only about $2 less than the card total, yet overall, we were charged more or less $8 more than what the menu prices should have totaled before taxes.

That felt deceptive. I wasn’t rude, just asked for clarification. But instead of fixing the discrepancy or apologizing, a man who claimed to be her friend (not the owner) started interfering. This individual became defensive, aggressive, and confrontational. Shockingly, after we left the restaurant, he attempted to follow our car for a short distance (until I pulled over somewhere), which was both disturbing and completely unacceptable.

Key Takeaways for Other Customers:
• Double-check your receipt before paying.
• Confirm whether prices listed are for cash or card payments.
• Watch out for unexpected upcharges.
• Be cautious of aggressive behavior if you raise concerns.

This experience went far beyond a simple billing error, it involved a lack of transparency, poor conflict resolution, and alarming conduct. I genuinely hope management addresses this behavior, but until then, I cannot recommend this place.

Atmosphere: 1

Food: 3

Service: 1

Jeremy Trabert

I had seen some good reviews on this place and had to go try. Nice place nice service and fast food. But I can say the food was not what I thought it was going to be. It was ok but not good enough to post everywhere.

Atmosphere: 5

Food: 3

Service: 5

Kelley Moritz

First time trying drive thru sushi...it was really good. I will definitely be back.

Atmosphere: 5

Food: 5

Service: 5

Cece Rough

The people were very nice.
The vegetables were raw. The chicken was chewy and gross.
The food was just awful.

Sue Filipowicz

We visited your location a week or so ago. We were very disappointed. For the prices we should not being drinking out of styrofoam cups, eating off paper plates. The fried rice had no flavor to is at all. I had an MSG reaction after I ate. We will not be visiting again.

Mireli Scott

Everything was perfect! Food delicious! Can't wait to go back!

Audrey Stirling

I always want to come back for their Tom Ka soup. Today I came back and wanted to order sushi, but we ordered something by accident that we couldn’t have and they refused to cancel the order or give a refund so we’re stuck with the bill and food we can’t eat. What happened to customer satisfaction?

Kate Laird

They used to make the best orange chicken…tonight, it’s not great and there isn’t any orange…also, the rice doesn’t taste like jasmine rice

Cinde Pocase

Great lunch at Benga’s restaurant today. We had Tom Yum soup, ginger salad, red curry and some terrific appetizers. The food was wonderful and of course the service was top notch for sure!

Rodney Williams

DO NOT EAT HERE. I ATE THE ORANGE CHICKEN AND LETS JUST SAY IT DIDN’T TASTE LIKE CHICKEN. I ALSO GOT MAJOR DIARRHEA A FEW HOURS LATER. MY BODY DID NOT AGREE WITH THE MYSTERY MEAT THEY FED ME. THE RICE WAS ALSO DRY AND OLD TASTING. THIS PLACE GOT ME SICK, ITS BEEN 16 HOURS SINCE I ATE THERE AND IM STILL SICK ? ???

Atmosphere: 1

Food: 1

Service: 1

Serena Cook

Terrible, rancid. No one else there, but took more than 30 minutes after ordering to get food (that was very unappetizing) served on paper plates. My teenage son couldn't even stomach the Pad Thai.

Atmosphere: 1

Food: 1

Service: 3

chynna B

Everything was poorly made and it was gross

Atmosphere: 1

Food: 1

Service: 1

Loading...

Benja's Thai & Sushi Restaurant

1281 Hillcrest Rd, Mobile, AL 36695
(251) 661-5100