Bonefish Grill
6955 Airport Blvd, Mobile
(251) 633-7196
Recent Reviews
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It's Christmas Eve 12/24/24. I had to pickup the doordash that just came to my phone. Went straight to the restaurant. Did what the instructions said (park in curbside and call). After, I went to the curbside door which was locked and proceeded to wal to the front. I'm assuming the manager (an older lady) opens the curbside door and yells at me to see who I'm picking up for. She continues to yell at me saying they closed an hour ago and they've been waiting for someone to pick the order up. The parking lot is full of customers on the inside... another dasher pulls in but she doesn't yell at her. Politely, I let her know that we can cancel the order if the restaurant is closed but we don't know that initially when we get the notification to pickup the order. Yelling at me for something I didn't have knowledge of and what was out of my control was very uncalled for and unprofessional. I understand you would like to go home but don't take your anger out on me. That experience makes me not want to dash or even eat there.
Service: 1
Great people and food.
Kid-friendliness: Lady was wonderful that took our order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bang Bang Tacos
Food was excellent. Brent was attentive and helpful.
Atmosphere: 5
Food: 5
Service: 5
Cool spot. Food was good service was awesome. I'd go again
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sirloin Steak and Shrimp, Steak
Waitress needs to learn how to welcome guests and service a table. When putting napkins down the tables, remind her that your are throwing things down at the bar. Ask the guests if they have ever eaten there before or where they may be from and have never eaten at your restaurant. Anticipate what guests may need, make certain there is no residual lipstick on the rims of glasses or cups. Speak to guests and not at them. When guests order cold tea bring glasses with ice in them. If you have to bring another glass of tea, don't bring just a glass of ice and remove the old glasses. If guests have trays for take out, bring a bag or two, instead of having guests ask for them. There were 3 interviews waiting to be interviewed. Hire the one that has the shorter hair on the right. She needs the job and will work hard. I hope this is taken constructively and will assist in improving your establishment. Thank you for your time and consideration!
Dietary restrictions: Food was good, but the fish and chips were greasy.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Fish & Chips
Great place for dinner. Server Dylan was very nice and patient. Poke and the bang bang shrimp for appetizers was so good. The sirloin and crab cake was delicious and ending the dinner with brownie and ice cream was the best. Definitely will come back again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sirloin & Crab Cake, Ahi Tuna Poke
Food was amazing as always! Our server Dylan was awesome as well!!
Atmosphere: 5
Food: 5
Service: 5
I stopped by to get my favorite apple martini, and no one one was in the restaurant. I sat at the bar and ordered my drink and food. After receiving everything, the bartender disappeared for 20 minutes. I wanted to order another martini, but by the time she came back, I didn't have time. Very disappointed 😞
Atmosphere: 4
Food: 4
Service: 2
Great server - Gabe was the best!
Atmosphere: 5
Food: 4
Service: 5
The food was excellent! And Brent was amazing! We will be back
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Every time I come here, I always feel so welcomed. The entire staff, especially the manager, is very attentive and caring. I absolutely love the monthly tasting events that she offers. I come here weekly just for the experience, great food, drinks, and happy hour.
Atmosphere: 5
Food: 5
Service: 5
Brent was a great server very nice and patient. Good drinks
Kid-friendliness: Very nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sirloin & Crab Cake, Bang Bang Shrimp Tacos, Crab Cake
Brent was an excellent server and provided great service.
Thanks Brent
Dietary restrictions: On a low fat diet
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bang Bang Shrimp Tacos
We had a party of 4 and everything was delicious. I got the sea bass which I loved. Our server was Brent who made the meal perfect. His attention and humor was special
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Corn Chowder
Great food and service.
Atmosphere: 5
Food: 5
Service: 5
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