Bonefish Grill
6955 Airport Blvd, Mobile
(251) 633-7196
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Samantha is the ONLY reason we even come to Bone Fish anymore. She is an amazing bartender—-always makes drinks correctly and consistently. If the food isn’t right, she checks on it and/or will return it before she even serves it. She’s very personable and has become a true friend. When we come in and she’s not at the bar, we rarely stay. When we do stay without Samantha, we’re left disappointed. Thank you for your service, Samantha. You are amazing.
Good seafood, I have been looking for real fish and chips in Mobile, I found it here. They also have a fresh fish of the day.
Resturant was nice and clean with a friendly staff, a nice plus.
Virginia is an awesome bartender and her personality of this world!! Definitely going to come back again!
This review is in response of a recent review written by TKi Lewis. The review in question specifically mentions Samantha, the bartender. The reviewer mentioned how Samantha never greeted or acknowledged them while they waiting for bar service. If Samantha never greeted your party then how do you know her name? Note- The bartenders(s) do not wear name tags. The review also mentioned the service.... My Wife and I go to Bonefish once a week mainly due to Samantha's service and personality. We used to sit at a booth and now, after the first time we had the pleasure to be served by Samantha, we ONLY sit at the bar. We have NEVER observed Samantha not greet customers. Furthermore, we have even witnessed Samantha go out onto the floor if the hostess was not available to greet customers. We have been there when the place was packed AND not busy and I can assure you that Samantha ALWAYS greets everyone. Samantha has impeccable customer service abilities and genuinely strives to pay attention to your needs and even remembers what you commonly order, exactly how you like it prepared and even your name. Samantha truly cares about ALL of her customers and is one of the best bartenders/servers in the industry.
Our first time visit was last night 5/20, for a business dinner. We drove over from Ocean Springs after reading reviews and reserved a table for 4. Online, it looked like a nice place with great food and we selected it based on location. Nice looking restaurant, so we were happy with our choice upon arrival. The appetizer menu selections weren’t great, but ok. We ordered 4 beverages from the bar, 2 of which were wine. Our waitress was young and pleasant but not well trained. Both reorders of wine were confused and after having a sip at the table, we would have to swap out glasses to correct it, like we were eating at a Chilis. She would stand at our table confused on which glass went to which person….again, training issue. Three of us received our dinner at same time, with zero explanation on the 4th. The easiest dinner ordered (shrimp pasta) was a 15-20 minute delay to table. No apologies. All other meals were then cold, because no one eats until all eat. A restaurant should never serve half a table…again, training issue. My Filet mignon was overcooked/burnt, but at this point with zero drink or water refills plus being ghosted by our server after we asked to know “how long before last meal arrives to table”, we just ate it. Honestly, the free bread was the best tasting option on our table. We made the best of a very poor meal, extremely poor service situation. No discounts or apologies offered. Their ladies room was not clean and no toilet tissue, on top of that. Restaurant wasn’t busy, and it didn’t take long to understand why. So our first impression was completely wrong on this one, so don’t believe all reviews here like we did. Management, service, cooking, quality, and cleanliness are major issues here. This is obviously an attempt to have a nice restaurant in that market, but a complete failure overall. We certainly won’t return, after wasting as much money as we did!
Service is excellent! The bartender, Samantha, was very attentive. Drinks were great! Food too. Definitely recommend
Very good food. very busy great too make a reservations. Lovely time.
The absolute worst service with Samantha the bartender. She never greeted or acknowledge us as we waited for bar service. I will never return to this establishment. Samantha clearly needs more education on customer service.
First let me say, Sarah C. was one of the best servers I have ever had in Mobile, Alabama. She was knowledgeable, kind, and helpful! As someone with Severe Celiac, I don't often feel safe eating out, but she reassured me and made sure my food was cooked properly and I did not get sick!! (which is a HUGE win for me!) Sarah was incredibly personable and treated me with kindness and respect. In future visits, I will be asking to sit in her section because she took such great care of me. It was so reassuring to know that she has people in her life with celiac, which just boosted my confidence in her abilities and knowledge!
Dillon was a nice attentive service. We had a large party late at night but didn’t feel rushed and all the food was fresh and delicious. I had the pick three with bang bang shrimp tacos and the dragonfruit margarita.
Restaurantji Recommends
Our server was Brent and he was Very attentive and made sure we had everything we needed. Great job Brent
Great Vibes! Our sever Brent did such a great job making sure we had everything we needed!!
Brent and the food were great
The food is great !! Good atmosphere and Brent has excellent customer service! I will be back.
I went just a little after 2pm on 4/14 and had the Pineapple Glazed Shrimp. Hands down one of the best shrimp meals I’ve had. My server Sarah C was attentive, kind and had great recommendations. I will definitely go back!
Loading...