Bop's Frozen Custard

Great desserts

Atmosphere: 5

Food: 5

Service: 5

I went there at around 2:00 PM today on a Saturday to get some ice cream. I really wanted to try them. My bf went to go in and the door was locked. I thought well maybe they are only taking drive through orders for some reason. We went to the drive through and they wouldn't even come take our order. My bf even yelled "are y'all open?" We thought maybe they didn't know someone was trying to order. We drove by the window and saw 2 people in there working. They simply refused to serve us and take our order. They saw us pass. I was shocked and cannot believe it. Like Wow! You are already stuck off where no one can hardly see you and get to you and you are refusing to serve customers. Let's see how long they last here in Mobile! I sure won't ever go back to try them!

Atmosphere: 1

Food: 1

Service: 1

They turned the lights off and refused to service me five minutes before closing. I understand wanting to close early because you have somewhere to be but if you close at a certain time then you need to stay open till that time! Especially seeing as other have jobs as well and would like a treat after work. Very rude and disrespectful. Love the treats but will be telling others about this!

Atmosphere: 1

Food: 5

Service: 1

All I can say is amazing!!! Try it I promise you’ll be happy

Atmosphere: 5

Food: 5

Service: 5

Awesome experience and excellent custard combinations!

Atmosphere: 5

Food: 5

Service: 5

Delicious ice cream, GREAT customer service and a peaceful atmosphere inside and the sitting area outside, too!

Atmosphere: 5

Food: 5

Service: 5

I went to bops and was greeted by an individual named Malachi he was very informative explained to me what custard was and why it’s superior to ice cream, he answered ever question I had with a smile on his face I told him I liked strawberry and he gave me two amazing options one being the strawberry shortcake and the other a secret menu item called strawberry grace, he gave me many more but those were catered to me, I truly can not wait to try his other recommendations, service was also quick this place is a 10/5 I will definitely be back not only with myself but friends as well and I recommend everyone do the same! There specialty cards are also so cute.

Atmosphere: 5

Food: 5

Service: 5

During a hot day of running errands me and the wife decided to get some ice cream. I don't know how long this place has been open but we got excited to learn there was a frozen custard shop in West Mobile. And I'd have to say it's the best custard I've had around Mobile.
FYI, fudge browine was amazing and we'll definitely make another visit soon

Atmosphere: 5

Food: 5

Service: 5

The Birthday Cake Shaved Ice with sweet cream and stuffed with Vanilla custard was my daughter Favorite,, I had Strawberry Shortcake add cheesecake pieces was delicious.
Customer Service was Great and so Helpful,, super clean store

Atmosphere: 5

Food: 5

Service: 5

Very good shakes. Other than vegan base iced cream, it was hard to figure out what was vegan like if I wanted a malt or something. Needs the mix ins to be marked if they are vegan or not but I am happy for the vegan ice cream option to start with.

We stopped by through the drive thru and got a frappe, milkshake and a concrete. They were all so yummy. Quick service and friendly staff.

Atmosphere: 5

Food: 5

Service: 5

My first visit here. I got my all-time favorite, a hot fudge sundae with vanilla custard, extra hot fudge (of course), crushed peanuts, whipped cream and cherry. Awesome! Perfectly made. What impressed me most about Bops is that it was very busy and the employees got everyone’s orders out quickly. In this day and age, that’s astounding. So service was excellent and they were very friendly. The place is very clean but I think they could stand to add a little more fun decor. Maybe a gum ball machine, pinball machine, some cool posters… something. Overall a good experience and I would recommend it. It’s nice to have a good ice cream shop to go to.

Parking: Plenty of parking close to the building

Kid-friendliness: Just a nice, clean, friendly, fun place to hang out and it has kid’s menu selections

Atmosphere: 4

Food: 5

Service: 5

Super yummy custard treats! Came here for the first time in April 2024. We had a banana split that can be shared with 2 or 3 people and a warm cobbler sundae. Its right by USA, so plenty of students will be here. Great desserts! Will go again.

Parking: Its a strip mall with a narrow lot for full size trucks.

Atmosphere: 5

Food: 5

Service: 5

Sundae was way too sweet. More hot fudge than ice cream. Peanut butter shake had a ridiculous amount of peanut butter. Service was good though.

Atmosphere: 5

Food: 3

Service: 4

Nice customer service and great products and clean bathroom

Atmosphere: 5

Food: 5

Service: 5