Violent and angry workers were irritated that I asked for a replacement milkshake for my inconvenience after I've eaten from a moldy bun. With no idea of how much I have eaten I simply accepted their false apology and would have continued with my day.
Atmosphere: 1
Food: 1
Service: 1
Nitasha Essex
My fault I knew better but my dogs enjoyed it
Atmosphere: 1
Food: 1
Service: 1
Tiffany Parr-Echols
Prices are unreasonably, high, their food. This is like it was rush wrapped and cooked and the size of their burgers are so small. It's like getting a to go burger from the grocery store that fits in the Palm of your hand but costs like 8 to $10. The service was nice, though. The atmosphere inside could use a little work.But what can I say it's a fast food restaurant, you probably don't get paid much except minimum wage, so can't exactly blame them.
Atmosphere: 2
Food: 2
Service: 3
Kristin Teague
Staff was very friendly. I did have a small wait to take my order but the restaurant was clean and my food was fresh.
Atmosphere: 4
Food: 5
Service: 4
Miriam Cheese
Tonight at 12pm I got my food from this location, the employee taking my order rushed me after she believed o was finish with my order(she assumed I was finished). When I got to the window she never acknowledged me, she was laughing and holding conversation with her coworkers. She gave me my drink still never acknowledged me and when I got my food still laughing with co workers stilll again did not acknowledge me and say have a good night at least she just shut the window. Iâm not one to usually leave reviews but customer service is trash and much as I wouldâve liked to have told her thank you, her rushing me and her blatantly rudeness was enough for me to barely acknowledge her as well all I did was smile. All in all customer service and people skills need work.
Jennifer Robinson
We ordered on the app when my kids went to pick up the food the counter person was rude even after she told them they missed a drink. Not knowing that they missed a whole 2 meals out of 6. We tried to call but as usual no one answers the phone
Service: 1
Donna Williams
I love
Atmosphere: 5
Food: 5
Service: 5
Trenton Larkin
âď¸ November 7, 2024 Absolutely Terrible Experience
If I could give ZERO stars, I would. This Burger King is an absolute nightmare. Nikita Yelding greeted us with a scowl on her face and immediately said, âYou canât bring that dog in.â When my wife explained that the dog is a service animal protected under ADA, Nikitaâs response was, âI donât know what that is.â Itâs clear she is completely uneducated on ADA laws. And it doesnât stop there â the manager, BJ, was just as rude and unprofessional. Both of them acted completely uneducated, especially regarding ADA rights. Refusing a service dog is a federal violation, and while they didnât outright refuse service, their attitude and lack of respect were appalling. This place is a disaster. Donât waste your time or money here.
Atmosphere: 1
Food: 1
Service: 1
John Anderson
Whopper JR has been shrunk to the size of a slider. Attendant missed adding a requested item to the drive through order. They were out of tea. We got two whopper sliders and two mini chicken wraps and it was $18.
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Violent and angry workers were irritated that I asked for a replacement milkshake for my inconvenience after I've eaten from a moldy bun. With no idea of how much I have eaten I simply accepted their false apology and would have continued with my day.
Atmosphere: 1
Food: 1
Service: 1
My fault I knew better but my dogs enjoyed it
Atmosphere: 1
Food: 1
Service: 1
Prices are unreasonably, high, their food. This is like it was rush wrapped and cooked and the size of their burgers are so small. It's like getting a to go burger from the grocery store that fits in the Palm of your hand but costs like 8 to $10.
The service was nice, though. The atmosphere inside could use a little work.But what can I say it's a fast food restaurant, you probably don't get paid much except minimum wage, so can't exactly blame them.
Atmosphere: 2
Food: 2
Service: 3
Staff was very friendly. I did have a small wait to take my order but the restaurant was clean and my food was fresh.
Atmosphere: 4
Food: 5
Service: 4
Tonight at 12pm I got my food from this location, the employee taking my order rushed me after she believed o was finish with my order(she assumed I was finished). When I got to the window she never acknowledged me, she was laughing and holding conversation with her coworkers. She gave me my drink still never acknowledged me and when I got my food still laughing with co workers stilll again did not acknowledge me and say have a good night at least she just shut the window. Iâm not one to usually leave reviews but customer service is trash and much as I wouldâve liked to have told her thank you, her rushing me and her blatantly rudeness was enough for me to barely acknowledge her as well all I did was smile. All in all customer service and people skills need work.
We ordered on the app when my kids went to pick up the food the counter person was rude even after she told them they missed a drink. Not knowing that they missed a whole 2 meals out of 6. We tried to call but as usual no one answers the phone
Service: 1
I love
Atmosphere: 5
Food: 5
Service: 5
âď¸ November 7, 2024
Absolutely Terrible Experience
If I could give ZERO stars, I would. This Burger King is an absolute nightmare. Nikita Yelding greeted us with a scowl on her face and immediately said, âYou canât bring that dog in.â When my wife explained that the dog is a service animal protected under ADA, Nikitaâs response was, âI donât know what that is.â Itâs clear she is completely uneducated on ADA laws. And it doesnât stop there â the manager, BJ, was just as rude and unprofessional. Both of them acted completely uneducated, especially regarding ADA rights. Refusing a service dog is a federal violation, and while they didnât outright refuse service, their attitude and lack of respect were appalling. This place is a disaster. Donât waste your time or money here.
Atmosphere: 1
Food: 1
Service: 1
Whopper JR has been shrunk to the size of a slider. Attendant missed adding a requested item to the drive through order. They were out of tea. We got two whopper sliders and two mini chicken wraps and it was $18.
Food: 2
Service: 3
Restaurantji Recommends
This Burger King is one of best and fastest in Mobile. Though it is located in Prichard, they are off the interstate. Easy off and on for travel.
Coffee was overpoweringwith the vanilla. Had to let the ice melt to even be palatable
Atmosphere: 5
Food: 2
Service: 5
Drive thru was not open at 5:30 am. There werenât even any employees there
Service: 1
The restaurant is clean when I come inside. And my food is always fresh.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: French Fries, Hamburger
Ghetto employees. Ghetto store manager. Ghetto location.
Run by incompetents. I got my money back before I got any food and left.
Apparently taking an order and producing food afterwards is too difficult.
Atmosphere: 1
Service: 1
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