Burger King
3949 Government Blvd, Mobile
(251) 236-8478
Recent Reviews
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My boyfriend and I both got sick after eating whopper
Outstanding Service
Terrible attitudes! The shake machine is always down no matter what time you visit. Even if you use the app it charges you for shakes then they say the machine is down and they dont do refunds, so you have to use the app to get a refund which you wont get. The doors are always locked, so you can only use drive-through
Ordered a kids meal and an extra cheese burger. Got home to discover 1 burger. Very disappointing as I paid for my full order. And to go back out there would be a true inconvenience.
Just ain't the same as it use to be
I can't believe the lack of customer service, human decency and overall professionalism of the staff at this location. I placed an online order for pickup and once I got home, I noticed item were missing an apple juice for a kid's meal and a 16-piece nugget. I went back maybe 25-30 mins and told the same cahier who handed the order to me the items I was missing. She proceeds to tell they were out of the apple juice which they should have offered a replacement before I left the first time instead of taking my money and giving nothing in return. However, I told her I didn't need the drink and to just make my 16 count. The cashier was on her way to make them when whom I'm guessing was the person in charge for the night stomped her way over to stop her because she didn't want her "food cost" to be messed up. I'm paraphrasing the word food cost because she used a different term I just can't remember. A few minutes goes by and I'm still at the register when the cashier who now has an attitude is asking me what I need like I didn't just tell her my order was wrong. I told her I'm waiting on my nuggets and then she states I've already been served, and I'll have to pay for more nuggets. Excuse me! Pay again for something I've already paid for? The person in charge comes to the counter to debate with me about what was in my bag and that she knows what she put in there. I'm going back and forth with her about what she didn't put in my bag which was my NUGGETS. She walks away and I get on the phone and walk away to calm myself down because I'm pissed, that she just called me a liar over CHICKEN NUGGETS. Insanity! I go back to the counter and the staff decides to ignore me. They were so busy turning their backs on me that they were ignoring a child that had walked in. I stood there for a minute until I asked for corporates number and left. Now I'm just going to dispute the whole $32 charge over $5 nuggets because of the incompetence of an employee with a HOOD RAT mentality who thinks Burger King are the streets of Compton and chicken nuggets are actual gold nuggets that must be kept safe. The franchise owner should really take a look at the employees at this location because they're losing them business and money.
Atmosphere: 1
Food: 1
Service: 1
Love the staff, great Management team.
Atmosphere: 5
Food: 5
Service: 5
Nice friendly people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Wrap Spicy Wrap Honey Mustard Wrap
I came to this establishment yesterday. I ordered the bacon cheeseburger meal from the “$5 have your way meal”. I was very disappointed because it looked as though they didn’t care when making my meal and put a lot of mustard on my burger which you could see just by unwrapping the burger. They also just put bacon fat on my burger. The chicken nuggets and the fries weren’t good either. The only thing right was my Sprite. I am very disappointed. I could’ve spent my $9 elsewhere.
Food: 1
This is just the closest fast food place at my job so sometimes I stop by and every single time it’s something.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
If I could give this restaurant a zero for food, I would. There are too many negatives to list, but getting a whopper at 1:15 pm during the week should not constitute waiting for 5 minutes for my food only to get a stale bun and a COLD burger. Including the COLD fries, I am trying to justify the $11.98 I spent for the lunch I threw in the trash. The only nice thing I can say is the young lady at the drive thru was professional and very courteous. I hope she finds a better place to work to reflect her work ethic. As icing on the cake, I was not given a receipt to complete the BK Survey. Convenient, huh?
Atmosphere: 2
Food: 1
Service: 5
Attitudes, lack of accountability & horrible customer service...won't be returning!!!!
Atmosphere: 1
Food: 1
Service: 1
Its a good place to come fill my drink up.
Atmosphere: 3
Food: 3
Service: 3
Y’all need to bring back your caramel frappe
Food hot and ready
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, French Toast Sticks
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