Chipotle Mexican Grill

3871 Airport Blvd, Mobile
(251) 206-6548

Recent Reviews

Chayanat Muennaburan

Terrible customer service

Atmosphere: 1

Food: 1

Service: 1

David Nelson

Horrible amount of food for the price. Taco Bell is better quality Mexican than this.

Atmosphere: 1

Food: 1

Service: 1

Kira Nettles

Waited in a long line because service is slow…just to get up there for her to tell me they didn’t have brown rice! It would have been nice to have a sign that stated that they were out of brown rice and I don’t eat white rice. Wasted my time!!!

Food: 1

Service: 1

David Arthur

Always

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fajita Veggies, Pinto Beans, Carnitas

alexia pettway

Probably the worst chipotle I have ever been too and everytime I go it’s never gets better lol. It wouldn’t be that bad if the workers weren’t so rude. Management definitely needs to do something boost employee morale.

Atmosphere: 1

Food: 2

Service: 1

LeRoy Cassidey

Like the food here. Many windows for people watching.

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Burrito

April VanGieson

I used to do Moe's until I discovered Chipotle. The last few times I've been to Chipotle, they never have their full menu. We went in tonight at 7 p.m. They had 3 hours left to be open and only had pork and tofu for proteins, and nobody was cooking. The grills weren't going at all. No Fajita veggies, no green salsa. I'm done with this place. It's back to Moe's I go. You can't be a restaurant if you don't have food.

Jason Classen

Food was ok but not Chipotle quality I usually expect and receive. Pico was not fresh, looked like it had been frozen. At 6pm on a Fri eve they were out of several meats (seriously one of the busiest times and you are out of main ingredients.) Restaurant was not clean. However 5 people stood behind the counter, so it can't be a staffing shortage. Due to the fact that there was no line at such an expectedly busy time, I can only assume that the locals have figured that this is not the place to go.

Atmosphere: 3

Food: 3

Service: 3

JaKayla A

Cashier had a nasty attitude!

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Burrito

Dewayne Baugh

First time trying it, but I'll definitely go back!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Burrito Bowl

Lauren Galindo

I've been in here twice, and both times the staff has acted like I'm interrupting them by coming in. Their friendliness could use improvement. My steak bowl was delicious. The chicken bowl I wasn't so impressed with, and the rice was undercooked so it was overall unimpressive. I love Chipotle in general, but this location isn't the best in my opinion

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Burrito Bowl

Brett Bauer

The customer service here is non existent. Intentionally rude staff.

Atmosphere: 3

Food: 1

Service: 1

KY 305GARAGE

Food was ok but the place was super dirty, especially the bathroom. The bathroom is definitely a health hazard and this place should be shut down, no place should operate with a bathroom like that.

Atmosphere: 1

Food: 1

Service: 1

Renisha Winston

The ladies have the worst attitude ever here!

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Burrito, Chicken Bowl with Guacamole

olivia ybarra

I have been to Chipotles around the eastern and south Eastern United States. This is the WORST chipotle I've ever visited. How can the grill person not have HALF THE HOT ITEMS on the line when you literally work right in front of them??? I have to keep reminding myself that most times this is a reflection of whoever the shift manager is, and the shift manager around 5:30pm on 12/26/23 showed no consideration for the cleanliness, good quality, or hospitality toward us customers. I know the food industry can be difficult, but to pass by an overflowing trashcan and not ask any of the crew to change out ALL the overflowing trash cans in the dining area shows the level of urgency and care this person has. I use to work for Chipotle before ecoli and after, helped open 3 stores and I can honestly say the atmosphere and level of pride we had in our work was tremendously different. What a shame this is what its come to.

Atmosphere: 1

Food: 1

Service: 1

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