the girl who rung me up she had dark black hair the she younger she was extremely rude no communication dirty looks, you work in food and have no customer service it’s ridiculous and the manger on shift was just standing there, and it’s happened a few times thru the drive thru where she won’t even look at you and basically just throw ur food at u
Atmosphere: 1
Food: 3
Service: 1
Dauphin Island
They over charge u and then lie about it
Atmosphere: 1
Food: 1
Service: 1
Dana Brooks
My donuts were just put in a box upside down, and all the bottom of the box when they put in the bag they don’t give you a wax paper they don’t napkins don’t your donuts, right waste of money ? I wish that they had good service at this Dunkin’ Donuts because it’s right by my house and my kids love donuts ?
Kid-friendliness: My kids love donuts, and I like to be able to take them to a place that is friendly and clean .
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Croissant, Avocado Toast
Jeanette Molina
I loved the place, everything was exquisite, fast and efficient, I totally recommend it ?
Atmosphere: 5
Food: 5
Service: 5
Marie Curry
I placed a mobile order at the Springhill location today ( 505 Schillinger Rd. S #A-110 Mobile AL 36695) and once I got there, the employee was rude and told me next time I need to wait 5 minutes after I place my order before I arrive. That’s rude to tell a paying customer when to arrive & when not to. I will never spend my money here again. I won’t spend my money with rude employeees.
Atmosphere: 1
Food: 3
Service: 1
A W
Good friendly staff, willing to serve, fresh hot coffee and fresh donuts.
Atmosphere: 5
Food: 5
Service: 5
Dustin Moerler
I’ve been coming here for over a year and they are the best!
Brianna Cox
It never fails, everytime I come to this location someone is rude, complains, or doesn’t give me my complete order.
raven caraway
Hours needs to be changed online if they don’t open until later. Drove 20 minutes out my way to find out they closed.
PAUL RITZ
This is a good example of a Dunkin'. We were last there on a Saturday afternoon in February 2024. Ordered some iced drinks and some churros doughnuts. Order was taken quickly, drinks were made correctly and efficiently, and there was good seating. The raspberry white chocolate iced coffee was exceptionally tasty!
Parking: Its got plenty of parking in the strip mall parking lot.
If it is close to 7pm, just don't order from them. Have tried several times and they always cancel the order. If they don't have something already made, they will not make it for you.
Savannah Qualls
Got there before closing @ 6 Got ignored and looked at rudely by young guy who purposely took headset off so we’d leave the drive thru line
Atmosphere: 1
Food: 1
Service: 1
FuchsiaLocks
Officially done giving this place "another chance." Everything about it is terrible.
Atmosphere: 1
Food: 1
Service: 1
Mysti Seals
They were very helpful in selecting a new sugar free drink 4 me.. good customer service means alot!
Atmosphere: 4
Food: 4
Service: 4
Eric Whittington
Rude loud “we outta chocolate glazed donuts” well could yall make some more? “Nahh”…..it’s a cultural problem
the girl who rung me up she had dark black hair the she younger she was extremely rude no communication dirty looks, you work in food and have no customer service it’s ridiculous and the manger on shift was just standing there, and it’s happened a few times thru the drive thru where she won’t even look at you and basically just throw ur food at u
Atmosphere: 1
Food: 3
Service: 1
They over charge u and then lie about it
Atmosphere: 1
Food: 1
Service: 1
My donuts were just put in a box upside down, and all the bottom of the box when they put in the bag they don’t give you a wax paper they don’t napkins don’t your donuts, right waste of money ? I wish that they had good service at this Dunkin’ Donuts because it’s right by my house and my kids love donuts ?
Kid-friendliness: My kids love donuts, and I like to be able to take them to a place that is friendly and clean .
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Croissant, Avocado Toast
I loved the place, everything was exquisite, fast and efficient, I totally recommend it ?
Atmosphere: 5
Food: 5
Service: 5
I placed a mobile order at the Springhill location today ( 505 Schillinger Rd. S #A-110 Mobile AL 36695) and once I got there, the employee was rude and told me next time I need to wait 5 minutes after I place my order before I arrive. That’s rude to tell a paying customer when to arrive & when not to. I will never spend my money here again. I won’t spend my money with rude employeees.
Atmosphere: 1
Food: 3
Service: 1
Good friendly staff, willing to serve, fresh hot coffee and fresh donuts.
Atmosphere: 5
Food: 5
Service: 5
I’ve been coming here for over a year and they are the best!
It never fails, everytime I come to this location someone is rude, complains, or doesn’t give me my complete order.
Hours needs to be changed online if they don’t open until later. Drove 20 minutes out my way to find out they closed.
This is a good example of a Dunkin'. We were last there on a Saturday afternoon in February 2024. Ordered some iced drinks and some churros doughnuts. Order was taken quickly, drinks were made correctly and efficiently, and there was good seating. The raspberry white chocolate iced coffee was exceptionally tasty!
Parking: Its got plenty of parking in the strip mall parking lot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Coconut Refreshers, Donuts
Restaurantji Recommends
If it is close to 7pm, just don't order from them. Have tried several times and they always cancel the order. If they don't have something already made, they will not make it for you.
Got there before closing @ 6
Got ignored and looked at rudely by young guy who purposely took headset off so we’d leave the drive thru line
Atmosphere: 1
Food: 1
Service: 1
Officially done giving this place "another chance." Everything about it is terrible.
Atmosphere: 1
Food: 1
Service: 1
They were very helpful in selecting a new sugar free drink 4 me.. good customer service means alot!
Atmosphere: 4
Food: 4
Service: 4
Rude loud “we outta chocolate glazed donuts” well could yall make some more? “Nahh”…..it’s a cultural problem
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
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