They can start by treating their employees better. Our family will never eat at any of their restaurants again. There are plenty of places to get a burger and fries, where we know we aren't supporting a business that caters to racists.
Jeffery Anderson
Always a great experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Little Cheeseburger, Little Hamburger
Kristin Lynn Rogers
I have contacted 5 guys regarding terrible service and food 4 times, NOT one person has responded. 5 guys Bristol TN DON NOT RECOMMEND! TERRIBLE service, raw meat. no response from owner or 5 guys in general
Julie Roden
Both guys in Payson Az is absolutely restaurant friendly service. Great food totally recommended. Julie
tyler ben
I went during a busy time, and the cashier apologized for the short wait. The staff worked quickly and efficiently to complete my order and the others before me. I will be visiting this location more frequently.
Atmosphere: 5
Food: 5
Service: 5
Brian Slow
RIDICULOUS. I entered this establishment on my own accord. After waiting in a short line in which both registers were open, I was greeted in a positive manner and forced to purchase my meal at the advertised price. $25!!! The horror!!! I could have fed my entire family at Wendy's with a coupon and told them they could only have water to drink for that! Before seating myself, I was provided the option to partake in free peanuts until my food was ready. WHO DO THESE FIVE GUYS THINK THEY ARE??? I could have been allergic! RUDE! I indulged regardless. My order number was called and I had to get it myself. Ugh. I tipped $2. This is the service I get? The hamburger was fresh and the bacon was crispy. The fries as always overfilled the bag and were hot. THE AUDACITY!!! I asked for a SMALL! After I was barely able to finish this satisfying and fulfilling meal, on my way out the door an employee YELLED AT ME "Have a nice day." How dare you tell me what kind of day to have! I do what I want!
Robert Brown
Food is always good but me and my wife stood at the counter (there was no line) for 6 minutes without anyone even acknowledging we were there. When we asked about ordering the response was so rude, we left.
Atmosphere: 2
Food: 5
Service: 1
Bill Robinson
Staff was very non interested in fulfilling their prescribed duties. In defense of the person who took my order, he appeared to be a new employee, but the female employee was the basis of my rating. It was almost an attitude that she was doing me a favor to open the register so the new guy could take my order. I suggest that if you're gonna eat here, make sure you check your order for accuracy. I won't be going back to this location.
Atmosphere: 3
Food: 1
Service: 1
Kristina H
Way too expensive for no reason. I shouldn't have to pay $17++ for a small burger and small fry. Its a fast food spot with expensive restaurant prices. Plus the peanuts were stale ?
Atmosphere: 1
Food: 4
Service: 2
Elisha Gentry
I always love a good burger here! I dint eat a lot, so the little cheeseburger is PLENTY for me! Also, share a small order of fries between 2 people. Trust me, it's enough lol
Great burgers and fries at 5 Guys. All the Mobile area locations are owned by the same franchise but vary in consistency unfortunately. This one the food is good and they provide pleasant service, but it’s not as tidy in the dining area as you would hope it would be. But the food is good.
Atmosphere: 4
Food: 5
Service: 5
Jennifer Trujillo - Rottger
Great burger and fries as always!! No matter which Five Guys we dine at.
Atmosphere: 5
Food: 5
Service: 5
Christian Hinkel
Fries were limp and mushy. Burgers were dry.
Atmosphere: 3
Food: 1
Service: 3
Brian Fulford
Online order placed for 3 cheeseburgers and large fries. Order arrives and only had 2 cheeseburgers. The local restaurant could not process refund and we had to go through corporate customer service. BUT, the uncaring attitude that this store didnt even get the order right... do not online order from this location as quite frankly they don't care if you got what you wanted or not... its not their problem apparently. Well my wallet is now closed permanently to Five guys and their $12.00 cheeseburgers.
Atmosphere: 1
Food: 4
Service: 1
Mark L Tate
Always excellent burgers and fries!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Style, Little Bacon Cheeseburger, Bacon Cheeseburger
They can start by treating their employees better. Our family will never eat at any of their restaurants again. There are plenty of places to get a burger and fries, where we know we aren't supporting a business that caters to racists.
Always a great experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Little Cheeseburger, Little Hamburger
I have contacted 5 guys regarding terrible service and food 4 times, NOT one person has responded. 5 guys Bristol TN DON NOT RECOMMEND! TERRIBLE service, raw meat. no response from owner or 5 guys in general
Both guys in Payson Az is absolutely restaurant friendly service. Great food totally recommended. Julie
I went during a busy time, and the cashier apologized for the short wait. The staff worked quickly and efficiently to complete my order and the others before me. I will be visiting this location more frequently.
Atmosphere: 5
Food: 5
Service: 5
RIDICULOUS. I entered this establishment on my own accord. After waiting in a short line in which both registers were open, I was greeted in a positive manner and forced to purchase my meal at the advertised price. $25!!! The horror!!! I could have fed my entire family at Wendy's with a coupon and told them they could only have water to drink for that! Before seating myself, I was provided the option to partake in free peanuts until my food was ready. WHO DO THESE FIVE GUYS THINK THEY ARE??? I could have been allergic! RUDE! I indulged regardless. My order number was called and I had to get it myself. Ugh. I tipped $2. This is the service I get? The hamburger was fresh and the bacon was crispy. The fries as always overfilled the bag and were hot. THE AUDACITY!!! I asked for a SMALL! After I was barely able to finish this satisfying and fulfilling meal, on my way out the door an employee YELLED AT ME "Have a nice day." How dare you tell me what kind of day to have! I do what I want!
Food is always good but me and my wife stood at the counter (there was no line) for 6 minutes without anyone even acknowledging we were there. When we asked about ordering the response was so rude, we left.
Atmosphere: 2
Food: 5
Service: 1
Staff was very non interested in fulfilling their prescribed duties. In defense of the person who took my order, he appeared to be a new employee, but the female employee was the basis of my rating. It was almost an attitude that she was doing me a favor to open the register so the new guy could take my order. I suggest that if you're gonna eat here, make sure you check your order for accuracy. I won't be going back to this location.
Atmosphere: 3
Food: 1
Service: 1
Way too expensive for no reason. I shouldn't have to pay $17++ for a small burger and small fry. Its a fast food spot with expensive restaurant prices. Plus the peanuts were stale ?
Atmosphere: 1
Food: 4
Service: 2
I always love a good burger here! I dint eat a lot, so the little cheeseburger is PLENTY for me! Also, share a small order of fries between 2 people. Trust me, it's enough lol
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great burgers and fries at 5 Guys. All the Mobile area locations are owned by the same franchise but vary in consistency unfortunately. This one the food is good and they provide pleasant service, but it’s not as tidy in the dining area as you would hope it would be. But the food is good.
Atmosphere: 4
Food: 5
Service: 5
Great burger and fries as always!! No matter which Five Guys we dine at.
Atmosphere: 5
Food: 5
Service: 5
Fries were limp and mushy. Burgers were dry.
Atmosphere: 3
Food: 1
Service: 3
Online order placed for 3 cheeseburgers and large fries. Order arrives and only had 2 cheeseburgers. The local restaurant could not process refund and we had to go through corporate customer service. BUT, the uncaring attitude that this store didnt even get the order right... do not online order from this location as quite frankly they don't care if you got what you wanted or not... its not their problem apparently. Well my wallet is now closed permanently to Five guys and their $12.00 cheeseburgers.
Atmosphere: 1
Food: 4
Service: 1
Always excellent burgers and fries!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Style, Little Bacon Cheeseburger, Bacon Cheeseburger
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